Ratings based on 350 Verified Reviews

4.6 out of 5
88% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Modern hotel

Posted Dec 30, 2017
No pool at the hotel, attached to a casino and a block away from a mall. I did not use any amenities if they had them, but the room and hallway decor easy great 👌
Comment from Hotel Management
Jan 17, 2018 by Alejandra Melo, Hotel Management
Dear Guest Thank you very much for your comments, we are really glad to know that you had a great experience during your stay with us, we hope we can count on your visit very soon again. Best Regards, Alejandra Melo Quality Assurance Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from puerto rico

Close to shopping areas

Posted Dec 27, 2017
It has a great breakfast, the room is very comfortable and the hotel location if cross the street with Unicentro, great and safety mall
Comment from Hotel Management
Jan 17, 2018 by Alejandra Melo, Hotel Management
Dear Jorge Thank you very much for your comments, it is a pleasure to know that your experience in our hotel reach out your expectations. Best regards, Alejandra Melo Quality Assurance Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Lima, Peru

Pleasant stay

Posted Dec 15, 2017
Pros: Modern, clean, friendly staff.
Cons: Check-in and check-out time too long. Internet had several interruptions during my stay.
Location: Close to a shopping mall. Plenty of restaurants nearby. Not close to the historic center (1 hour on a taxi).
The hotel is located ona commercial area, very close Unicentro Mall. Premises are modern and well kept. The staff is friendly and willing to help. Check-in and out process is slow and tedious.
Comment from Hotel Management
Dec 15, 2017 by Alejandra Melo, Hotel Management
Dear JulioB Thank you very much for your comments and for let us know how your experience in our hotel was, we are going to check our check in and out process with our Front Desk Manager in order to keep improving. It would be a pleasure to count on your visit very soon again. Best regards, Alejandra Melo Quality Assurance Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice Hotel to be in Bogotá

Posted Nov 28, 2017
Pros: Location, Nice rooms, price.
Cons: I don´t recall any improvement to be done.
Location: The hotel is very close to a shopping mall (Unicentro) and close to Usaquen which is a place full of restaurants and bohemian life in the weekends.
We had a very nice experience in this hotel. We already knew Bogotá so staying in this hotel was being close to a shopping mall and close to Usaquen which is a place full of restaurants and bohemian life in the weekends. Recommendable.
Comment from Hotel Management
Dec 15, 2017 by Alejandra Melo, Hotel Management
Dear Gustavo Thank you very much for your comments, we are really glad to know that your stay in our hotel was beyond your expectations and that our service and surroundings were at your expectations. We hope we can count on your visit. Best regards, Alejandra Melo Quality Assurance Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Central Location

Posted Nov 25, 2017
Pros: Staff was very personable and friendly. Wonderful people in Bogata
Location: location was great for us-we could walk to anywhere and cab to anywhere. Juan Valdez cafes all over.
Right around corner from Unicentro Mall and have great access to anywhere by cab - cab everywhere with reasonable rates. Can walk to usaquem easily . Very vibrant city and lots of history to see.
Comment from Hotel Management
Dec 15, 2017 by Alejandra Melo, Hotel Management
Dear Guest Thank you very much for your comments, it is great to know that your stay in our hotel was everything and more than what you expected, we are really glad to know that our service and surroundings made of your stay an excellent experience. Best Regards, Alejandra Melo Qualtiy Assurance Manager
4 out of 5
by Rosalba

Posted Oct 17, 2017 on Hotels
Comment from Hotel Management
Oct 18, 2017 by Alejandra Melo, Hotel Management
Estimada Sra. Rosalba Muchas gracias por su calificación y el tiempo que nos dedica al compartirla en este portal, nos alegra que haya tenido una muy buena estadía y esperamos poder contar con su visita nuevamente. Cordial saludo, Alejandra Melo Quality Assurance Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 30, 2017
The hotel is located in a safe area, close to a mall (unicentro) and tons of restaurants. Great facilities and friendly staff.
Comment from Hotel Management
Oct 3, 2017 by Alejandra Melo, Hotel Management
Dear Guest Thank you very much for your comments, it is really great to know that you had an excellent experience during your stay with us, we are glad to know that our surroundings and service were up to your expectations. We hope we can count on your visit very soon again. Best regards, Alejandra Melo Quality Assurance Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great!!

Posted Sep 29, 2017
I loved the hotel, great location, many facilities around like bars and restaurants and a shopping mall
Comment from Hotel Management
Oct 3, 2017 by Alejandra Melo, Hotel Management
Dear Guest Thank you very much for your comments, we are really glad to know that you loved our hotel and that our facilities and surroundings made of your stay a wonderful experience. We hope we can count on your visit very soon again. Best Regards, Alejandra Melo Quality Assurance Manager
2 out of 5
by A verified traveler

Noisy room and uncomfortable beds

Posted Sep 19, 2017
Cons: Rooms
I liked the hotel, nice location, excelent staff, very good restaurand, but unfortunately, the rooms are too noisy, I could hear a baby in the adjacent room crying at night, and door closing from nearby rooms. The beds are not comfortable at all, very firm mattress, couldn't sleep. For this price tag, was expecting more about the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from COSTA RICA

Posted Sep 18, 2017
VERY GOOD LOCATION CLOSE TO UNICENTRO, VERY SAFETY AREA IN BOGOTA EXCELENT ATTENTION OF THE STAFF.
Comment from Hotel Management
Sep 26, 2017 by Alejandra Melo, Hotel Management
Dear Marco Thank you very much for your comments, we are really glad to know that your experience in out hotel was even more than what you expected, we hope we can count on your visit very soon again. Best regards, Alejandra Melo Quality Assurance Manager