Ratings based on 40 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Sanford, FL

No attention to our requests

Posted Jan 9, 2018
Pros: Location
Cons: service
Location: Unicentro, good restaurants and shopping places
The mattress was horribly hard, we felt we were sleeping on the floor. We requested them to change it and they never did, giving us a different excuse every day. Bad condition of the shower, it was throwing water from everywhere, even from the handle.
Comment from Hotel Management
Jan 10, 2018 by M, Hotel Management
We ask for an apology for the inconveniences that we have caused you, we regret that you did not have the best of the stays this time, but we hope you can give us another opportunity to provide an excellent service, taking into account all your recommendations and giving them priority.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2017
Pros: Daily breakfast is wonderful - and ease of walking to many places makes this a great base while in Bogota.
This is a great, affordable place to stay near many things in Bogota.
Comment from Hotel Management
Feb 27, 2017 by Vanessa Guzmán , Hotel Management
Good day Mr. Anonymous, thank you for your comments and evaluation; This is a great contribution for us, as it helps us to improve our service every day. We are very happy for your comments, as we fulfill in many aspects with one more guest, because our priority is that people like you feel at home. Thank you for staying with us, have an excellent day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami Florida

Central and convenient. Great area.

Posted Feb 14, 2016
Pros: Very Central
Cons: Update , provide a fresh renovation
Location: Great location. Movies, supermarket and restaurants. Great location, I always stay here because of this single fact.
Hotel area little worn out. Great place and very central. Very clean and excellent service.
Comment from Hotel Management
Feb 29, 2016 by Camilo, Hotel Management
Thank you very much for you comments, this is very important to us. We hope to see you soon and offer you the best services.
5 out of 5
by A verified traveler

The perfect stay

Posted Feb 1, 2016 on Hotels
Very good for the price we pay
Comment from Hotel Management
Jun 11, 2016 by Gerencia General, Hotel Management
Buen día , gracias por sus comentarios.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lozano

Nice hotel next Unicentro, excellent staff

Posted Dec 18, 2015
This is 2 time been in this hotel, I am very happy to be here again excellent staffing, good food. It is an excellent hotel
Comment from Hotel Management
Jan 5, 2016 by Olis, Hotel Management
Mrs. Maria, its good to know about your stay, we hope to be you first choice at the city. Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from lima

Nice stay

Posted Nov 27, 2015
Very nice hotel..beds should be more confortable....but the suites are nice and cozy
Comment from Hotel Management
Apr 21, 2016 by Travelers, Hotel Management
thank you for your comment.
5 out of 5
by Juan

Posted Oct 21, 2015 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Gerencia General, Hotel Management
Gracias por su visita
1 out of 5
by A verified traveler

Posted Sep 14, 2015 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Gerencia General, Hotel Management
Gracias por su visita.
3 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Cold Room

Posted May 14, 2015
Pros: The location and the nice people working there.
Cons: to install a heather in the room
Location: there is well located and are plenty of amennities
There are not facilities for heating the room. The furniture are not comfortable.
Comment from Hotel Management
Apr 21, 2016 by travelers, Hotel Management
Gracias por visitarnos
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Philly

Very nice and quit hotel

Posted Dec 19, 2014
Pros: Cleanliness. Quietness. Location.
Cons: Furniture is a little old.
Location: Excellent location for shopping. Good restaurants nearby.
It was a very good stay and experience. Friendly people. Our room on the 6th floor was comfortable, quiet and spacious. I recommend this hotel. It is very well located close to everything. Price is fair. Breakfast is awesome.
Comment from Hotel Management
May 6, 2015 by monica.rodriguez@travelers.com.co, Hotel Management
We are delighted that your stay with us was as pleasant for you as for us it was your visit. Forward to having you on many more opportunities to continue creating together good experiences and memories of youre trips Att. General Management.