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Reviews of Days Inn & Suites by Wyndham Union City

2.5 out of 5
Days Inn & Suites by Wyndham Union City
6743 Shannon Pkwy, Union City, GA

Reviews

7.2

Good

Rating 10 - Excellent. 177 out of 598 reviews" "
Rating 8 - Good. 184 out of 598 reviews" "
Rating 6 - Okay. 114 out of 598 reviews" "
Rating 4 - Poor. 58 out of 598 reviews" "
Rating 2 - Terrible. 65 out of 598 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Jim, LaGrange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Stayed 1 night in Dec 2023

8/10 Good

ELIZABETH, Eastman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members amazing
Stayed 2 nights in Dec 2023

8/10 Good

ELIZABETH, Eastman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is amazing snd kind
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Gwendolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was no problem
Stayed 2 nights in Dec 2023

8/10 Good

Lillie

Traveled with partner
Disliked: Staff & service
Horrible breakfast.
Stayed 1 night in Dec 2023

6/10 Okay

george

Traveled with family
Liked: Cleanliness, staff & service
The outside pulling up and seeing the sign destroyed was not comforting. Then having to talk with the attendant through a window until receiving the key lets me know there were issues in the past. Nice location but older hotel. Breakfast had no fruit, nothing hot except coffee and tea. Looks like someone is milking it and cutting the budget
Stayed 1 night in Nov 2023

10/10 Excellent

Cathy, Riverdale

Stayed 1 night in Oct 2023

2/10 Terrible

Ebony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendees (one person at evening check-in and two people at morning check-out) were all attentive, efficient, and extremely nice. My room was extremely clean and well-kept. The king-sized bed was vey comfortable and had lots of pillows. This hotel has excellent value for price.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrea

Stayed 2 nights in Oct 2023

6/10 Okay

Oscar

Stayed 1 night in Sep 2023

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service
Except for the seedy area, I felt very safe. Front desk was very personable and helpful. Will definitely stay again.
Stayed 1 night in Sep 2023

6/10 Okay

ELIZABETH, Eastman

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The morning and night shift people that do check in was very pleasant and good. My problem is we stayed Thursday to Sunday and not one time did Housekeeper attend to our room. We had to ask for towels and wash clothes and then Had to go to front to ask for tissue. We have stayed here plenty of times was our favorite place but was very very disappointed this time. We also had a room right by the elevator that was not good also. Not sure if we will stay again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Lalarukh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property was clean and quite, loved the location very close to the airport, but the night time front desk service was not very good.
Stayed 1 night in Sep 2023

8/10 Good

Juan

Stayed 2 nights in Aug 2023

6/10 Okay

Tanya

Traveled with partner
Liked: Staff & service
The staff was extremely pleasant eventhough the hotel same old!
Stayed 1 night in Aug 2023

2/10 Terrible

Porsha

Disliked: Cleanliness
Stayed 2 nights in Aug 2023

4/10 Poor

Maureen

Business traveler
Bathroom had mold all over - my feet were filthy just taking off my shoes in the room & walking on the carpet
Stayed 1 night in Aug 2023

4/10 Poor

corie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There is advertisement for breakfast but it was just small paxkaged muffin in an uninviting atmosphere
Stayed 1 night in Jul 2023

10/10 Excellent

Connie

Stayed 1 night in Jul 2023

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Things that need repaired or replaced do not get attention in a timely manner. The toilet was not secured to the floor.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 18, 2023
Dear Priscilla,Thank you for your feedback. Please accept my apologies for the issues you mentioned. The maintenance department was notified of the problems you encountered and instructed to take the necessary steps. We will continue to improve our services and facilities. I hope you will visit again soon.Sincerely,Hotel Manager

10/10 Excellent

Narasimhan Srinivasan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 15, 2023
Hello Narasimhan Srinivasan,We appreciate your five-star rating. We hope you had a nice stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit.Sincerely,Hotel Manager.

2/10 Terrible

Michael

Stayed 1 night in Jul 2023

2/10 Terrible

JASON

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I didn't like the fact that I'm never asked for a deposit until now. So now that I had booked and didn't have the incidental money I couldn't stay. So now I had to sleep outside and hopefully they refund my money and don't take it!!
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 15, 2023
Hello Jason,Thanks for the stay and the feedback.Security deposit is a normal hotel practice which is well informed and refundable on clear check out.We shall definitely check on your comment about the deposit.There can be delays depending on the processing bank too.Looking forward to see you back,Sincerely,Hotel Manager.

2/10 Terrible

samar

Stayed 1 night in Jul 2023

6/10 Okay

Courtney

Traveled with family
Okay for a quick night sleep but that’s about it.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 15, 2023
Hello Courtney,Thanks for the stay and the feedback.Your comments are important for us.We will definitely work on your observations.You can expect a further improved stay next time.Please do visit again. Sincerely,Hotel Manager.

4/10 Poor

Beate

Disliked: Cleanliness, staff & service
Do not recommend staying there!
It already started when we first arrived when we could not even enter the lobby but had to show our ID/reservation at a fully enclosed glass window, before we were buzzed into the lobby. Once you enter the lobby the smell of marihuana was overwhelming, although it was supposed to be a non-smoking facility. Check-in was fairly fast, went to the our room. Now some updates were made to the room, the bed was comfortable, linen and towels were ok, but the room also had that odd smell so that we slept with the window open all night. Unfortunately there was also a lot of noise, door-slamming, arguing throughout the night. We did not feel safe.We unfortunately also saw several small bugs in the bathroom, could not tell in the room due to dark carpeting. We just had a short stay. Our booking came with breakfast, if you want to call it that. Watered-down apple juice, orange juice that tasted spoiled and a couple mini-muffins, that was it. Terrible! Probably one of the worst hotel stays I ever had!
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jul 15, 2023
Dear Beate,I sincerely apologize about the inconvenience during your recent stay with us. Let me assure you we take these matters very seriously and are addressing them on priority. We truly value your business and hope that you will give us another chance the next time you are here.Sincerely,Hotel Manager

6/10 Okay

Sharon

Traveled with family
Liked: Staff & service
Lobby is nicely decorated, but it is the first hotel I've been to that required ID before you walk through the entrance doors. I immediately deduced there may be safety or security issues.
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jul 15, 2023
Hello Sharon,Thanks for your stay at our property. Appreciate your feedback and telling us what you liked and also the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. Hope to welcome you again soon.Sincerely,Hotel Manager.

8/10 Good

Heinz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall clean. Breakfast is a joke. No offers at all and everything in plastic or styropor! Better no breakfast then that!
Stayed 2 nights in Jun 2023
Response from Days Inn & Suites Union City, GA on Jun 20, 2023
Heinz,We appreciate your feedback! We would like to assure you that we use paper cups for hot beverages and plastic cups for cold beverages and paper plates for food items so I'm sorry if you missed that during your stay. We do not use any type of styrofoam We hope to serve you again in the future. Regards,

8/10 Good

Mariano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean they were centrally located to a lot of things I'll be staying there again
Stayed 1 night in Jun 2023

6/10 Okay

Justin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not worth the cost.
Has pool but out of service. Signing that says not liable for theft or damage to vehicles. Muffins for breakfast. Had to go to QT for $100 cash from ATM for security deposit. No ATM on-site.
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jul 15, 2023
Dear Justin,I personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and address them effectively. I look forward to seeing you back again.Sincerely,Hotel Manager

6/10 Okay

Ryan

Liked: Staff & service
Stayed 1 night in May 2023
Response from Hotel Manager on Jul 15, 2023
Dear Ryan,Thank you for your stay and the three stars. From an improvement point of view, we look for specific experience sharing. You will have a better experience next time.Sincerely,Hotel Manager.

10/10 Excellent

Quinton

Stayed 1 night in May 2023
Response from Hotel Manager on Jul 15, 2023
Hello Quinton,We are delighted to have provided you with suitable accommodations for your trip here. We are pleased to see this awesome 10-star rating, and we hope to welcome you back again before long.Sincerely,Hotel Manager

8/10 Good

Jennifer Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night. Convenient for it's distance to the airport. Budget friendly. Clean and perfect for one night stay.
Stayed 1 night in May 2023
Response from Hotel Manager on Jul 15, 2023
Hello Jennifer Lynn,Thanks for the stay and the great feedback.It is truly encouraging to our entire team.We feel proud when we get such reviews, which motivate us to serve better.I look forward to welcoming you again.Sincerely, Hotel Manager.

2/10 Terrible

Wanda

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Hotel Manager on Jul 15, 2023
Hello Wanda,Thanks for the stay but sad to see the two stars. My apologies for all the inconveniences. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us.Please revert.Sincerely,Hotel Manager.

4/10 Poor

Ronald

Traveled with group
Disliked: Staff & service
Lousy time in Georgia
Room wasn't cleaned the entire stay, I had to call front desk for more towels ans was clorhs, when I checked in I was told no visitors
Stayed 5 nights in May 2023
Response from Hotel Manager on Jul 15, 2023
Dear Ronald,I sincerely regret your negative experience at our property. This is not typically the case with our guests. We are actively investigating your feedback and will take appropriate action as soon as possible. I hope you'll give us a chance to make things right for you.Sincerely,Hotel Manager

10/10 Excellent

Quintavis

Traveled with group
Liked: Cleanliness
y
Stayed 1 night in May 2023
Response from Hotel Manager on Jul 15, 2023
Dear Quintavis,Thanks for the stay and appreciation with a five star rating.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Charles

Traveled with family
Disliked: Staff & service, amenities
Bathroom needed a upgrade. Breakfast sucked. Almost none.
Stayed 2 nights in Apr 2023

8/10 Good

Maximo

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good for the money. Restaurants at walking distance and close to the airport.
Stayed 1 night in Apr 2023

8/10 Good

Somtoo

Stayed 1 night in Apr 2023

10/10 Excellent

Tonya

Stayed 1 night in Apr 2023

2/10 Terrible

Gerard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. Booked a non smoking room. They didn’t have it available when I showed up. Made me pay for a room but it reeked of smoke and filth. Toilet was pissed all over the seat. No toilet paper. Requested a refund and left. It’s been almost a week and I still haven’t been refunded. Horrible
Stayed 2 nights in Apr 2023

10/10 Excellent

gabriel

Traveled with family
Liked: Property conditions & facilities
Nice and quiet. Secure hotel
Good stay. No issues
Stayed 1 night in Apr 2023

10/10 Excellent

Chris

Stayed 1 night in Apr 2023

4/10 Poor

Madhushree

Stayed 1 night in Apr 2023