Bad hotel no parking sue to location.
Posted Mar 28, 2017
Bad experience no parking due to hotel its located in a big shoping center , several restaurants and movie theater around hotel. No housekeeping available only once a week, floor was filthy and carpets were dirty, room smell horrible. Specially the smoking floor. No complimentary breakfast its more like a snack. Staff are friendly and nice but, and multitask answering phones, helping guests seems like they do the housekeeping aswell. So it made me wonder if they change the linen after guest check out. I definitely would not stay here again.
Comment from Hotel Management
Mar 31, 2017 by General Manager, Hotel Management
Thank you for taking the time to post your review. We sincerely apologize for the cleanliness issues you experienced. We have procedures in place so these types of situations do not occur. I have shared your concerns with my housekeeping team to prevent this from happening again. We can absolutely do better and we hope you will give us the opportunity in the future to prove that to you.