Ratings based on 73 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Camarillo, CA

Wonderful staff & great location.

Posted Dec 27, 2016
This is our 3rd stay in 4 months. Staff is very friendly, rooms are immaculate, breakfast is excellent, and location excellent. Walk to movies, restaurants & shops. 10 minute drive to Bart, with plenty of free parking.
Comment from Hotel Management
Jan 8, 2017 by HotelStaff, Hotel Management
Dear Harv, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Front desk Staff Holiday Inn Express Union City
4 out of 5
Recommended
for Everyone
by A verified traveler

Cool hotel close to the movies

Posted Dec 20, 2016
The staff was nice.. Room was clean..and the breakfast is great.!
Comment from Hotel Management
Jan 8, 2017 by HotelStaff, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Front desk Staff Holiday Inn Express Union City
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice enough.

Posted Nov 9, 2016
Pros: The room was updated.
Cons: The air conditioner was loud and there were stains in the carpet on the second floor after you get off the elevator.
Location: There are lots of restaurants near by.
The outside appearance needs to be updated. however the room was nice. The air conditioning was really loud in the room I was staying in.
Comment from Hotel Management
Jan 8, 2017 by HotelStaff, Hotel Management
Dear Jasondra, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Front desk Staff Holiday Inn Express Union City
5 out of 5
Recommended
for Everyone
by A verified traveler from Bakersfield, CA

Cosy place

Posted Sep 11, 2016
Excellent hotel, no complaints. Breakfast was very good, plenty of choices
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2016
Hotel staff was wonderful. Friendly and knowledgeable. Very helpful. Nice breakfast. Great place to stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Very nice hotel

Posted Aug 15, 2016
When we arrived to the hotel I wasn't sure what to expect, but overall it was a clean environment with great customer service. I would go back if I could.
Comment from Hotel Management
Jan 8, 2017 by HotelStaff, Hotel Management
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and welcome the opportunity to serve you again. Sincerely, Front desk Staff Holiday Inn Express Union City
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 10, 2016
Central location. Nice area. Met our expectations for the money.
4 out of 5
Recommended
for Everyone
by A verified traveler from A

Posted Jun 1, 2016
Nice stay. Will continue to book at this hotel. Clean rooms and nice staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2016
We stayed there for a funeral was gem rest clean and nice property. Breakfast was good too.
Comment from Hotel Management
Jan 8, 2017 by HotelStaff, Hotel Management
Dear Valued Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and welcome the opportunity to serve you again. Sincerely, Front desk Staff Holiday Inn Express Union City
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Calm

Posted Apr 28, 2016
I stayed here and heard they had breakfast in the morning and thought eh it will just be coffee and doughnuts, but to my surprise it exceeded! They had pancakes, eggs with cheese, sausage patties, oatmeal to go etc. it was really good too. It exceeded my standards. My thing is, if they have free breakfast I'm there, and if it tastes good I'll be back. They also have a pool and jacuzzi. Overall I liked the place, al though most of the vending machines/ice machines were broken :(.
Comment from Hotel Management
Jan 8, 2017 by HotelStaff, Hotel Management
Dear C, I would like to personally thank you for taking the time to write your comments, and to give us this positive review. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Front desk Staff Holiday Inn Express Union City