Ratings based on 119 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
Everything was great. Clean room and quiet at night.
Comment from Hotel Management
Oct 17, 2017 by General Manager, Hotel Management
We are all smiles in reading that the Quality Inn Union City provided a five-star experience during your visit with your clean room and peaceful night's sleep. It's very satisfying to know we provided you with the stay you expected, and we look forward to your return visit if you are in the area again. Many thanks for taking the time to leave us a review.
4 out of 5
by A verified traveler

Internet

Posted Oct 10, 2017
Everything was fine until we use the internet. It was grappy. Do not work at all. And u could not get any cell coverage unless u went outside
Comment from Hotel Management
Oct 12, 2017 by General Manager, Hotel Management
Thank you for letting us know about your recent stay with us at Quality Inn Union City! We realize that it is important for our guests to be able to stay connected during their stay, so we're very sorry to hear that you were having issues with the WiFi. We will make absolutely sure that our maintenance team is doing their very best to improve upon the internet services that we offer to our guests. We're pleased that everything else was suitable during your stay and we hope that if your travels ever bring you to the area that you'll remember to book with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

I recommend

Posted Oct 4, 2017
It may not look like much from the outside but the rooms are well kept and staff is courteous and helpful.
Comment from Hotel Management
Oct 4, 2017 by General Manager, Hotel Management
Thank you for staying with us and taking the time to share your experience. We're so pleased you enjoyed your stay in one of our comfortable rooms and that our friendly staff was able to assist you with all your needs. We also appreciate your recommendation. Should you be in the area again, we'd be honored to have you return to our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tn.

Great

Posted Sep 5, 2017
Great,enjoyed stay and staff very courteus..nothing more to add...
Comment from Hotel Management
Sep 6, 2017 by General Manager, Hotel Management
It is always great to hear that our guests' received excellent service from our team. We are pleased that you had a lovely stay in one of our clean and comfortable rooms. Nothing makes us smile more than to know we played a role in your wonderful trip to Union City. Thank you so much for the comments and come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Corinth, MS

Posted Aug 22, 2017
Location: This was an overnight stop on the way to view the total eclipse so no local activities.
Orange juice was mostly water, however the motel was booked solid and there was no way to know how many people had already been for the breakfast.
Comment from Hotel Management
Aug 23, 2017 by General Manager, Hotel Management
Dear Robert, How exciting that you went to see the total eclipse. We are glad that we could contribute to a small part of your trip. Our team apologizes if you found the orange juice watery, but are happy that the rest of your stay was enjoyable. We wish you happy and safe travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Decent Hotel

Posted Aug 21, 2017
Pros: Good service, friendly employees.
Cons: Need new carpet on floor in rooms, seems dated and dingy, but clean.
Location: Nearby to town we were visiting.
Good location, good service, good, clean rooms. Floors need updating. Good breakfast. Overall a very pleasant experience. I will be returning next year.
Comment from Hotel Management
Aug 23, 2017 by General Manager, Hotel Management
Dear Michael, We appreciate you staying with us at the Quality Inn Union City and for taking the time to share your positive review. It is great to read that you had a pleasant experience enjoying our professional customer service, comfortable accommodations, and delightful amenities. We will review your concerns in regards to the carpet in order to improve our future guests' visits. We can't wait to see you again next year!
4 out of 5
Recommended
for Families
by A verified traveler from So. Illinois

Met our needs

Posted Jul 30, 2017
Pros: Very Very Convenient and so so close to the Park
Cons: Not for what we were there for
Location: We were not interested in anything but the Discovery Park and it was very close by. So the hotel location was great.
met our needs while in Union City visiting the Discovery Park with grandsons
Comment from Hotel Management
Aug 4, 2017 by General Manager, Hotel Management
What a fun time! We hope your visit to Discovery Park was full of memories. Thank you for choosing Quality Inn Union City during your stay. We were happy to have met your needs. Though you were only here for a short time and to visit Discovery Park, we hope your grandsons had the chance to take a refreshing dip in our indoor pool after a long, exciting day. Once again, we appreciate all of your kind words and would love to welcome you back soon!
4 out of 5
by Diana

Stay for a memorial service.

Posted Jul 12, 2017 on Hotels
We enjoyed our stay here. It was convenient and quite comfortable. Quiet even though construction was going on nearby. The pool was closed during the time we were there but that didn't affect us. People working there were extremely friendly and helpful.
Comment from Hotel Management
Jul 14, 2017
Dear Diana, We are glad that we could be a quiet, comfortable, convenient place to rest during your trip for a local memorial service. We pride ourselves on going above and beyond for every guest that walks through our doors, and we are happy to read that you had positive, friendly reactions with every team member you met. Don't hesitate to visit us again at the Quality Inn Union City when you are next in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Union City stay

Posted Jul 8, 2017
Good sized room. Friendly staff. Great breakfast each morning
Comment from Hotel Management
Jul 11, 2017 by General Manager, Hotel Management
Dear Pat, Thanks so much for staying with us at Quality Inn Union City! It's always great to hear when our guests have enjoyed their visit and are pleased to know we delivered on a wonderful stay for you. We strive to provide large and comfy rooms, a welcoming team to greet you each day, and delicious breakfast accommodations. We couldn't be more grateful for a five-star review letting us know that we provided such a great experience for you. We sincerely hope that you'll choose to stay with us again if your travels bring you back to the Union City area.
4 out of 5
by Robert

Posted Jul 7, 2017 on Hotels
Overall good service. Passed by the first time due to construction cones. Outside needled some policing and painting. Priced good.
Comment from Hotel Management
Jul 11, 2017
Dear Robert, We know that our guests have plenty of options when it comes to accommodations in the area, so we are delighted that you chose us for your stay during your travels. It was our pleasure to offer you the helpful, friendly customer service that could contribute to your wonderful stay with us. We apologize for any inconvenience you may have experienced finding our hotel due to the construction but are glad that this did not take away from the value you experienced. Thank you for sharing your review and we hope to see you again soon.