Ratings based on 112 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Tn.

Great

Posted Sep 5, 2017
Great,enjoyed stay and staff very courteus..nothing more to add...
Comment from Hotel Management
Sep 6, 2017 by General Manager, Hotel Management
It is always great to hear that our guests' received excellent service from our team. We are pleased that you had a lovely stay in one of our clean and comfortable rooms. Nothing makes us smile more than to know we played a role in your wonderful trip to Union City. Thank you so much for the comments and come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Corinth, MS

Posted Aug 22, 2017
Location: This was an overnight stop on the way to view the total eclipse so no local activities.
Orange juice was mostly water, however the motel was booked solid and there was no way to know how many people had already been for the breakfast.
Comment from Hotel Management
Aug 23, 2017 by General Manager, Hotel Management
Dear Robert, How exciting that you went to see the total eclipse. We are glad that we could contribute to a small part of your trip. Our team apologizes if you found the orange juice watery, but are happy that the rest of your stay was enjoyable. We wish you happy and safe travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Decent Hotel

Posted Aug 21, 2017
Pros: Good service, friendly employees.
Cons: Need new carpet on floor in rooms, seems dated and dingy, but clean.
Location: Nearby to town we were visiting.
Good location, good service, good, clean rooms. Floors need updating. Good breakfast. Overall a very pleasant experience. I will be returning next year.
Comment from Hotel Management
Aug 23, 2017 by General Manager, Hotel Management
Dear Michael, We appreciate you staying with us at the Quality Inn Union City and for taking the time to share your positive review. It is great to read that you had a pleasant experience enjoying our professional customer service, comfortable accommodations, and delightful amenities. We will review your concerns in regards to the carpet in order to improve our future guests' visits. We can't wait to see you again next year!
4 out of 5
Recommended
for Families
by A verified traveler from So. Illinois

Met our needs

Posted Jul 30, 2017
Pros: Very Very Convenient and so so close to the Park
Cons: Not for what we were there for
Location: We were not interested in anything but the Discovery Park and it was very close by. So the hotel location was great.
met our needs while in Union City visiting the Discovery Park with grandsons
Comment from Hotel Management
Aug 4, 2017 by General Manager, Hotel Management
What a fun time! We hope your visit to Discovery Park was full of memories. Thank you for choosing Quality Inn Union City during your stay. We were happy to have met your needs. Though you were only here for a short time and to visit Discovery Park, we hope your grandsons had the chance to take a refreshing dip in our indoor pool after a long, exciting day. Once again, we appreciate all of your kind words and would love to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Union City stay

Posted Jul 8, 2017
Good sized room. Friendly staff. Great breakfast each morning
Comment from Hotel Management
Jul 11, 2017 by General Manager, Hotel Management
Dear Pat, Thanks so much for staying with us at Quality Inn Union City! It's always great to hear when our guests have enjoyed their visit and are pleased to know we delivered on a wonderful stay for you. We strive to provide large and comfy rooms, a welcoming team to greet you each day, and delicious breakfast accommodations. We couldn't be more grateful for a five-star review letting us know that we provided such a great experience for you. We sincerely hope that you'll choose to stay with us again if your travels bring you back to the Union City area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lexington, KY

Comfortable Rooms

Posted Jul 5, 2017
We've stayed at this hotel more than once on our road trips. Spacious, clean, well appointed furnishings. The beds, linens are so comfortable. A/C in good working order. Breakfast very good & friendly staff.
Comment from Hotel Management
Jul 11, 2017 by General Manager, Hotel Management
Dear Marilyn, Thank you for taking the time to share your positive review. We were excited to welcome you back, and we are very appreciative of your continued loyalty. We are glad you were pleased with the cleanliness and comfort of your room as well as our breakfast and customer service. We certainly enjoyed hosting you, and we already look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Nice hotel. Soft beds. Perfect breakfast hostess

Posted Jul 1, 2017
Lynda was perfect breakfast hostess. Room was nice and clean. Beds were great. Check in was easy and quick
Comment from Hotel Management
Jul 7, 2017 by General Manager, Hotel Management
Dear Judy, Thank you for staying with us recently at Quality Inn Union City. We are ecstatic to hear that you received excellent customer service and room quality during your stay. We love hearing from our satisfied guests and will continue to excel and provide a wonderful experience for our guests. Thank you for your feedback, we can't wait to see you again during your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2017
Beautiful & clean hotel. Our room was overlooking the pool. We had a great time!
Comment from Hotel Management
Jun 28, 2017 by General Manager, Hotel Management
What a fantastic review for us to receive. Thank you for sharing. We are glad that you found our property welcoming and clean and we hope you were able to enjoy some pool time! Please come back to see us soon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 13, 2017 on Hotels
5 out of 5
by Allen

Posted Jun 7, 2017 on Hotels
This was the second time that we stayed here and we have been pleased with all aspects of this hotel.
Comment from Hotel Management
Jun 9, 2017
Dear Allen, Returning guests are always a welcome sight at Quality Inn Union City! It makes our day to know that we've consistently maintained our high standards during each of your visits. It was our great pleasure to have helped make your stay enjoyable. We're honored by your loyalty to our property, and it would be a privilege to host you again.