Ratings based on 384 Verified Reviews

2.3 out of 5
29% of guests recommend
2.2 Room cleanliness
2.7 Service & staff
2.4 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Princeton, NJ

Posted May 2, 2017
Pros: Nothing
Cons: Literally, everything.
Location: The location is scary for young women traveling by themselves. Beware of catcalling and heckling.
Upon arrival, I was met by Jameel after 10 minutes of waiting for him to get off of the phone. He kindly switched our hotel from non-smoking to smoking, since one of my friends on the trip smokes. Now granted we all know smoking rooms will never be as clean as non-smoking rooms there is NO excuse for how DESPICABLE this room was. Upon entering the room there were dirty towels on the ground, urine, and napkins still in the toilet, and ashtrays still filled with butts and ash. Now that is just the initial view of the room. After more time in the room, it became very apparent that it hadn't had a good cleaning in years with dusty ceilings and grimy walls. However, my girlfriends and I are in our twenties so we really paid no mind to it at first. It became very apparent that we were in a bad area quickly. We were heckled at by other customers of the hotel, and in our 5-minute walk to the nearby Steak n Shake were honked at and catcalled at least 6 times. But as my friends and I were only staying here one night we shrugged it off. It was not until we met a fellow woman who was staying at the hotel that we knew what exactly was going on there. A fellow customer at the Stay Express Inn told us about the bedbugs she had in her room. YUP, BEDBUGS! Everyone's number one fear of hotels. She continued to show us her welts/bites on her body. AND THE CHERRY ON TOP, she had a video of those bugs crawling around in the bed. She had actual evidence of this happening.
1 out of 5
by A verified traveler

The pictures online does not match with the pictur

Posted May 2, 2017
Did not stay because the pictures on the website did not match the room the room was very very small and it looked uncomfortable
1 out of 5
by A verified traveler from Minneapolis

Worst hotel I've ever stayed in.

Posted Apr 9, 2017
Cons: This hotel needs a major overhaul and probably new ownership.
I booked this hotel room last-minute due to being stuck in Atlanta during the Delta flight-cancellation fiasco and not wanting to sleep in the airport. The entire hotel smelled like weed and pee, there was black mold above the shower, tile crumbling off the bathroom wall and rust on fixtures in the bathroom. The toilet ran all night. I woke at 1 a.m. to a disturbing fight, complete with screaming and furniture being slammed, in the room above mine, and it took the front desk about an hour after I called to even investigate. (They also came to my room and woke me up, thinking the noise was coming from me—even though I reported it.) The noise didn't subside until 5 a.m. when I believe the cops were finally called. The fight started up again at 9 a.m. The staff treated the situation very nonchalantly, even though I reported that a woman was screaming "Get off of me." There were times they didn't even answer the front desk phone. I woke to find someone's belongings and a pile of garbage on the roof outside my window. The "continental breakfast" was Fruit Loops, room-temperature milk, coffee and a few pastries. I would have been better off at the airport.
Comment from Hotel Management
Apr 28, 2017 by Jameel, Hotel Management
Dear Dana: We regret to hear that your stay was not satisfactory and pleasant. We appreciate your feedback.
2 out of 5
by A verified traveler from NY

Not recommended.

Posted Apr 7, 2017
Would not recommend . Bad condition. Not very clean Bed poor condition. Front desk staff was polite .
Comment from Hotel Management
Apr 28, 2017 by Jameel, Hotel Management
Dear Sarah, we are happy that you were pleased with our front desk staff and regret that you were unhappy with your room. Your comments will be shared with the staff. Thank you for your feedback.
1 out of 5
by A verified traveler from Smitty from Miami Florida

Never Again

Posted Mar 14, 2017
As soon as I stepped in the room I was automatically turned off. It was disgusting the sheets was dirty and the Bathroom was horrible. I didn't take pictures because I wanted to get away from there fast as I could.
2 out of 5
Recommended
for Everyone
by A verified traveler from Union City Ga

Cheap Hotel Fits Needs

Posted Mar 11, 2017
I stayed here for quite a while trying to get on my feet and it did just fine for that purpose. Now I got back one day and the maid service was in my room even though I had the do not disturb sign on. All management said was they would talk with her. I've had to change my own sheets multiple times because the maid service just didn't come back or forgot. I've been yelled at by the front desk staff. Also I was lied to about and adjustment that was promised for me having to change my own sheets and clean my own room that I never received. They charge extra weekly for a 3 mos old baby staying. The security isn't as strong as it can be. They have ppl staying and sleeping in the hallways and stairwells. Everything else about the hotel location breakfast room and parking etc is okay. Sometimes it doesn't feel like it's worth the price.
Comment from Hotel Management
Apr 28, 2017 by Jameel, Hotel Management
Dear Patricia: We are pleased to know that we were able to provide your accommodations until you were able to get on your feet. Thank you for your feedback.
1 out of 5
by A verified traveler

needs a good clean

Posted Mar 8, 2017
Cons: Clean it!
The hotel is filthy! hairs on the towels. Mold in the bathroom. Stains on the chairs and beds. The bath mat actually had a dirty hand print on it. The fridge in the room is rusty and smells. The whole place is just so unclean. Don't recommend you stay here at all. Lots of other choices in the price range that aren't as dirty I am sure.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Within walking distance to Wal-Mart, Great!

Posted Feb 25, 2017
My bed was comfortable as well as my 3 day stay. I would recommend this hotel to my family and friends.
1 out of 5
by richard

This place is not a hotel. It's a dump

Posted Feb 25, 2017 on Hotels
Do not book this hotel. There are people permanently living here and nothing is clean. I went to use the soap and there is hair on the soap. The towels have hair on them. I have only been here for 5 minutes. I am sleeping on top of the sheets.
1 out of 5
by Kristopher

Roach motel..literally

Posted Feb 3, 2017 on Hotels
Roaches on the wall. Black stains on the sheets. Rat traps on the floor. Stay away..stay far away!!
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Dear Kristopher, Thank you for your comments. We regret that you have reported issues during your stay. Your comments will be communicated to the various departments. Again, thank you for your comments.