Ratings based on 619 Verified Reviews

3.2 out of 5
63% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted May 22, 2018
Location is great, TV channels suck due to poor signal (could only get appx 2 channels, rest were all shopping channels), bathroom needs some upgrades but other than that, the room & bathroom were clean. Bed was very uncomfortable. Room very small, no desk or sitting chair. Breakfast was not the best but if you are happy with toast, coffee/tea you will be satisfied. Front desk very helpful.
4 out of 5
by A verified traveler from Los Angeles

Posted May 16, 2018
Overall, I was pleased with the hotel for the price I paid. The room was very small and reminded me of lots of hotels I in which stayed in Europe. Small but clean. Everything in the room and bathroom was reasonably new. The bathroom was big enough. There is no desk in the room, but if you need a table to do a little work you can use the ones in the dining room..I walked to Union Square from the hotel. Lots of good restaurants nearby. The basic free continental breakfast was ok. So overall, a good economy hotel experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Union Square

Posted Mar 10, 2018
We enjoyed San Francisco and the hotel was very convenient and the staff was helpful. The breakfast was good. They helped us to book tours.
3 out of 5
Recommended
for Everyone
by A verified traveler

Excellent option for affordability in the area

Posted Mar 8, 2018
While this hotel is very old with a rock hard bed and internal walls that offer zero soundproofing, it’s kept perfectly clean and is very well managed by staff who are very helpful. Nice breakfast included, luggage stored upon checkout, and is well located. A definite recommendation for a one night stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice but too noisy

Posted Feb 21, 2018
nice staff, location and room. but it was too noisy from other rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2018 on Wotif
As expected, older hotel but the Art Decor character and location make up for any lack of modern facilities. Staff were helpful and quickly responded to any questions.
4 out of 5
by A verified traveler

Posted Feb 11, 2018 on Hotels
The hotel is an older type of building, very small and quaint. The surrounding area is great, good restaurants, lots of things to do and staff was friendly.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jan 17, 2018 on Hotels
Great location; Best buy for the money; good continental breakfast; friendly service
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jan 16, 2018 on Hotels
Charming Victorian type of place
4 out of 5
by A verified traveler

Decent spot near Union Square

Posted Jan 15, 2018 on Hotels
Reasonable place for JPM. Old boutique with one elevators. Rooms are small but function. Front desk was helpful even providing an umbrella for a night out.