Ratings based on 8,646 Verified Reviews

4.0 out of 5
79% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Chico CA

Great location, sucky beds

Posted Apr 2, 2018
Pros: Location
Cons: Beds....not very comfortable
Location: Just two blocks away from one of our destinations....Biscuits and Blues
Great location, accommodating staff, fast-enough WiFi, courtyard with a pool was a surprise, beds not very comfortable for a Hilton. Bottle of Smart water was $8!! I can see 100% mark-up, but 400%? Mac'n'Cheese at the cafe/store was pretty good...for hot plate food.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great facility and location

Posted Apr 1, 2018
Great facility and location with spacious rooms and great views of the city. The only bad thing is that the checkin process took 30 minutes and valet parking was $77....ouch
3 out of 5
Recommended
for Everyone
by A verified traveler from Fresno Ca.

Would be a 5☆ BUT....

Posted Apr 1, 2018
The room was clean, quite & comfortable. BUT.. My reservation @ $286.00 a night, said nothing about parking would be an additional fee. A whooping $70.00 charge for less than 12 hours. The last time I stayed at a hotel of that caliber parking was included. I feel deceived. Not good Hilton.
4 out of 5
Recommended
for Everyone
by A verified traveler

Sf trip

Posted Mar 31, 2018
Nice hotel, great location. Only issue was noise from other hotel guests at night walking to their rooms and making noise. I recommend the hotel to add signs to prevent people from making noise at night while walking to their rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from san Francisco

Comfortable

Posted Mar 29, 2018
Location was great. We were able to walk to all the different places. I enjoyed my stay at the Hilton Union Square in San Francisco.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburg, California

Very nice and good service very friendly.

Posted Mar 28, 2018
Good location . Very friendly staff. Very clean, and across the street from parking.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

Nice

Posted Mar 27, 2018
Well all I can say, love the service, staff was wonderful, room was very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco hilton union square

Great stay.

Posted Mar 26, 2018
The room was nice and comfortable. The only downfall was they asked us to upgrade for an extra fee which we did. But at check out there was extra taxes and fees which I thought would have been taken care of with our payment through Expedia.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great location in the heart of CBD

Posted Mar 25, 2018
Pros: Nice foyer, clean and tidy room
Nice clean rooms. Close to major attractions eg china town, cable car and water
3 out of 5
Recommended
for Everyone
by A verified traveler

Deposit mandatory on prepaid stay

Posted Mar 25, 2018
Be prepared: at check-in you will be requested a $50 deposit, even if you have prepaid your stay. I am not sure to get it....