I really want to like this property. It's conveniently located. The staff is great - everyone that I met was friendly and helpful. The bed and the pillows were comfortable. But...the wallpaper is peeling. The carpet hasn't been replaced in eons. My door lock did not consistently work, even after security changed the battery in my door (I got 5 new keys in 3 days). Housekeeping missed my room one day - perhaps because they couldn't get the door opened? Would be much better if the whole package could live up to its potential.
Comment from Hotel Management
Sep 27, 2016 by Catherine M, Hotel Management
Lisa, Thank you so much for the positive feedback regarding the staff, comfort and location. In regards to the cons, I am very happy to let you know that as of this week we will be in the first phase of a multi year renovation to the property, and are very excited for the future of the Long Island Marriott.