Ratings based on 1,366 Verified Reviews

3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Navarre FL

Nice quiet hotel near Universal

Posted Oct 16, 2017
Nice quiet hotel near Universal. The hotel is pet friendly (lots of grassy areas) and convenient to other attractions. Good location behind Denny's Restaurant. Need another entrance to get to other side of hotel besides driving around the whole building.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Oct 14, 2017
Rooms could of been a little cleaner. Staff was nice. I would highly recommend you buy whatever you want somewhere else (water, candy, or Coke) exactly expensive at the hotel. All in all did the job, and very close to Universal Studios.
4 out of 5
Recommended
for Everyone
by A verified traveler from pompano beach

Very quiet and great location

Posted Oct 13, 2017
Pros: Quiet
Cons: Renovation is needed
Location: Universal is close by and near the mall and great movie theater
Pillows are terrible unless u like hard pillows, bed springs creak, everything is ole and worn except the tv which are very good
Comment from Hotel Management
Oct 13, 2017 by Manny, Hotel Management
Thank you Allen for your feedback. We will be looking into the issues you mentioned about the pillows and beds as you mentioned.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

Nice hotel

Posted Oct 12, 2017
Central location. Has a pool. Clean. Walking distance to restaurants. Shuttles to Universal and the airport are limited; we used Uber. No elevator.
Comment from Hotel Management
Oct 13, 2017 by Manny, Hotel Management
Thank you D for your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Universal.

Posted Oct 11, 2017
5 minutes from park. Free breakfast is missing hot items. Seating is a little tight. But the staff makes up for this con.
Comment from Hotel Management
Oct 13, 2017 by Manny, Hotel Management
Thank you for your feedback. I will let the staff know what a great job they done!
4 out of 5
Recommended
for Families
by A verified traveler from Belmont NH

A nice walk to Universal

Posted Oct 10, 2017
Pros: Close to Universal (walkable), clean, helpful staff, park ticket desk
We chose this hotel for its proximity to Universal, shuttle to Universal and continental breakfast. The staff was very helpful and there was a park ticket desk on site with 24 hour service. The rooms were clean and a good size. The shuttle only ran twice per morning to Universal and twice per afternoon/evening from Universal so we never got to use it (it would have made us miss several hours of park time on already limited hours due to the evening Halloween thing), but it was a nice 25 minute walk - well-lit, broad sidewalks and crosswalks and felt very safe. Overall, a very good value for what we wanted it for.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

good price and comfortable

Posted Oct 9, 2017
good price for the stay complimentary breakfast, theme park shuttle, all kind staff, near the universal studio, WIFI, air conditioner,
Comment from Hotel Management
Oct 10, 2017 by Manny, Hotel Management
Thank you so much Calvin for your feedback. We are glad to see you enjoyed your stay with us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2017
The only problem with this hotel is that it's an old hotel and there is no elevator. It's hard to climb the stairs with luggage to get to the room. Otherwise was pleased with the staff and room.
Comment from Hotel Management
Oct 8, 2017 by Manny, Hotel Management
Dear valued guest We appreciate you take the time to provide us with your feedback. We are in plans in adding an elevator to the building to make it easier for the guest and their luggage. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Close to universal studios

Posted Sep 21, 2017
Hotel was great. Quick breakfast with waffles, boiled eggs, muffins, toast, cereal, and fruit. Restaurants and shopping within walking distance. Only concern is make sure your room door is closed, pull until you hear it click. Only complaint washing machine on the left didn't work In laundry facility.
Comment from Hotel Management
Sep 23, 2017 by Manny, Hotel Management
Thank you Marian for your feedback its much appreciated! We will share your comments to make sure we take of the issues you mentioned. Thank you for letting us know.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Close to Universal Studio Park

Posted Sep 9, 2017
Good for a short stay. Convenient location. Nice staff.
Comment from Hotel Management
Sep 12, 2017 by Manny, Hotel Management
Thank you for your most recent feedback of La Quinta. It is our pleasure to have served you.