Ratings based on 305 Verified Reviews

2.9 out of 5
52% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from florida

Roach infested scary hotel

Posted Oct 28, 2017
My stay at this hotel was frightening. The entire night I heard coughing from the next room as if there wasn’t any wall between us. The microwave area had roaches running around. The tv was cheap and fuzzy. Could barely see the picture. If it wasn’t late at night, I would have left the hotel. It was a horrible experience. Very bad hotel.
Comment from Hotel Management
Nov 4, 2017 by RAFAEL , Hotel Management
Thank you for taking the time to rate us.
1 out of 5
by A verified traveler

Nasty

Posted Oct 23, 2017
We went to another hotel. The neighbor was disgusting, a lot of people (trash) outside and inside the hotel The guardgate looks like there was an hurricane last week.
5 out of 5
by A verified traveler

Posted Aug 15, 2017 on Hotels
Very clean room. Smelled great. Staff were extraordinarily kind. Happy overall.
Comment from Hotel Management
Aug 18, 2017 by James, Hotel Management
THANK YOU FOR TAKING THE TIME TO RATE US, WE REALLY APPRECIATE YOU ARE TAKING THE TIME TO LET US KNOW ABOUT YOUR EXPERIENCE. HAVE A GREAT DAY
4 out of 5
by nicole

Posted Jul 30, 2017 on Hotels
Comment from Hotel Management
Aug 5, 2017 by James, Hotel Management
THANK YOU FOR TAKING YOUR TIME TO RATE YOUR STAY WITH US, WE ARE VERY HAPPY TO HEAR THAT YOUR STAY WAS PLEASANT, HOPE TO SEE YOU AGAIN SOON. HAVE A GREAT DAY.
1 out of 5
by A verified traveler

BED BUGS

Posted May 11, 2017 on Hotels
We had bed bugs they only wanted to switch our room, not refund me. It's not a good area to be at with family at all.
Comment from Hotel Management
May 13, 2017 by James, Hotel Management
Sorry to hear that, We check all our rooms always to make sure they are ready to sell. Have a Good day.
4 out of 5
by Joelle

A good suprise

Posted Apr 24, 2017 on Hotels
It was amazing for the price. Room super clean every day. Not a piece a trash in the parking lot. Fences all around and a security at the entrance of the parking. Close to everything you need apart for the theme parks. But if you have a car, its 15 minutes away. Of course its not perfect but for the price they are over of most hotels.
Comment from Hotel Management
Apr 28, 2017 by James, Hotel Management
Thank You for taking the time to rate us, we are hoping to see you again, we appreciate your feed back.
1 out of 5
by A verified traveler

Posted Apr 10, 2017 on Hotels
Comment from Hotel Management
Apr 14, 2017 by James, Hotel Management
Thank You for rating us. have a nice day
4 out of 5
by Winston

Posted Apr 5, 2017 on Hotels
Comment from Hotel Management
Apr 9, 2017 by James, Hotel Management
Thank You for taking the time to rate us, we hope to see you again soon. Have a Great day
3 out of 5
by Angela

Posted Apr 3, 2017 on Hotels
This location isn't located in the best of area, however, the room was comfortable. It was almost impossible to get a good nights sleep because of the outside noise; the thin curtains allowed the street lights in and the loud tenants above me.
Comment from Hotel Management
Apr 9, 2017 by James, Hotel Management
sorry to hear that your stay was not as peasant as we wish, how ever thank you for the feed back and we will try to change the thin curtains with more black out. Thank You Have a Great day.
3 out of 5
by A verified traveler from lehigh acres fl

Nice location but...

Posted Mar 21, 2017
We arrived to the hotel on Thursday. Was sent to the third floor to our room, we walked in and the room was dirty it wasn't ready. So go all the way back down stairs couldn't find elevators. Get to office explain what was wrong with room. They move us to another room after discussing with one another that the room was already preoccupied. Get to the new room the center of bed is broke so if you sit on side I roll to the center. The air conditioner didn't even work. When checked out no one even asked how the stay was they just take the key and say thank you. Very polite staff but under maintenance hotel
Comment from Hotel Management
Mar 25, 2017 by RAFAEL , Hotel Management
Thank you. For taking the time to rate us, we appreciate your business sorry your stay was not as we wish but we will address this issues. thank You hope to see you again soon.