Ratings based on 5,741 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Highly Recommend

Posted Dec 12, 2017
Cons: Hot water on last day didn't get as hot as previous days. Could be related to cold weather that moved in, but not sure.
Our stay at the Point Hotel and Suites was outstanding. We were pleasantly surprised at the size of our suite. The fully stocked kitchen allowed us to cook our own meals easily (we are foodies). The suite was clean and very spacious. The staff was very friendly and accommodating. Given the price point (I found a deal for a round trip flight from N Kentucky to Orlando and 2 night stay in the suite for under $400), I feel that I found great value. Would book this again without question.
4 out of 5
by A verified traveler

Close to universal

Posted Dec 11, 2017
Room was ideal for our one night stay. Not bad at all for the money. Parking was limited at night. Walls are thin and you can hear everything but besides that it was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Closer

Posted Dec 11, 2017
The hotel has a really good facilities, it is close to Universal outlets and malls just 20 minutes to the airport.
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Posted Dec 11, 2017
Very good! I liked everything about my stay there. From the comfort to the experience. Thank you to the Point!
4 out of 5
Recommended
for Couples
by A verified traveler from uk

Lovely hotel

Posted Dec 10, 2017
Pros: Having a apt being able to get up and more freedom. Also to do my washing before I can home.
Location: Very central for everything
Stayed six nights and had a great stay. The only thing I was unhappy with, we had to wait for our room and we didn't arrive till four, was asked to wait by pool and they would come and tell us when ready.no problem It would only be half hour.. But after a hour my husband went to reception and they had forgotten. Once sorted it was fine, but not a good start.
4 out of 5
by A verified traveler

Posted Dec 10, 2017
For the price I expected better up keep of facilities. $12 for a small continental breakfast buffet is too much. Exceptional service and staff. Proximity to parks and shuttle service to parks outstanding and timely. Excellent restaurant called Pio Pio just around the corner was wonderful!
Comment from Hotel Management
Dec 11, 2017 by Brittany M. , Hotel Management
Thank you for staying with us. We are thrilled to read how pleased you are with our hotel. We appreciate your feedback and will take it into consideration moving forward. We hope to welcome you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Big size room and bathroom

Posted Dec 10, 2017
It was just a 1 night stay for us after a cruise. It is near to many attractions and restaurants. Good location. Room is fairly big. Kitchen was well equipped but I didn’t have the need to use it. I am sure it will be handy for those who stays several days in Orlando. The front desk staff was very friendly and helpful.
Comment from Hotel Management
Dec 11, 2017 by Brittany M. , Hotel Management
Thank you for staying with us. We are glad you enjoyed your time at our hotel. We hope to welcome you back with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Really nice Hotel close to Universal & Disney park

Posted Dec 10, 2017
The staff is really friendly, always there to help, you can buy tickets to disney or universal at the concierge desk, it’ nice because you get free shuffle to get there! The food at the pool bar is amazing, you have to taste the mushroom burger or the eggrolls, really tasty! The rooms are beautiful and really clean.
Comment from Hotel Management
Dec 11, 2017 by Brittany M. , Hotel Management
Thank you for staying with us. We are glad you enjoyed your stay. We look forward to welcoming you back with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2017
Very clean hotel and comfortable hotel close to see world and universal studios. Plenty of great restaurant and shopping near by.
Comment from Hotel Management
Dec 11, 2017 by Brittany M. , Hotel Management
Thank you for staying with us. We are glad you enjoyed our clean, comfortable rooms and central location. We hope to welcome you back with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from milwaukee wis

The big chill

Posted Dec 9, 2017
Great facility. Friendly staff. Plenty of parking. Clean pool and nice deck area. Room was very nice. Little hard to control the air conditioning during the transition of the seasons. Would stay there again