Ratings based on 5,360 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Aug 21, 2017
It was just ok, overall not a problem but the cleanliness was a bit off-putting...not dirty but not great either. But everything else was great!
Comment from Hotel Management
Aug 21, 2017 by Brittany M. , Hotel Management
Thank you for staying with us. We are disappointed to learn that our hotels cleanliness was not up to the high standards we aim to achieve. We appreciate you bringing this to our attention. We look forward to welcoming you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Posted Aug 20, 2017
Only stayed one night but staff was very accommodating.
Comment from Hotel Management
Aug 21, 2017 by Brittany M. , Hotel Management
Dear Barbara, Thank you for staying with us. We are delighted to hear how pleased you were with our friendly team members. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota, Fl

Wonderful stay

Posted Aug 20, 2017
Beautiful hotel. Great location! We could not have had a better experience from check-in to checkout.
Comment from Hotel Management
Aug 21, 2017 by Brittany M. , Hotel Management
Dear Charles, Thank you for the excellent review. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love the rooms

Posted Aug 19, 2017
Nice pool view. Staff is very friendly . Rooms are exactly how the pictures are.
Comment from Hotel Management
Aug 21, 2017 by Brittany M. , Hotel Management
Thank you for staying with us. We are glad you enjoyed our rooms, pool area and friendly team members. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Point Orlando

Posted Aug 19, 2017
Good hotel with good service and pool. Good transfer to theme parks. Take breakfast option when booking. Close to all amenities
Comment from Hotel Management
Aug 21, 2017 by Brittany M. , Hotel Management
Thank you for staying with us. We are glad you enjoyed our hotel's service and on-site amenities. We look forward to welcoming you back again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Clean Close to Disney

Posted Aug 19, 2017
Pros: Friendly and clean
Cons: more amenities
Location: Downtown Disney which I think the call something else like Disney Springs??? Great location. 10 minute drive. Great restaurants and shops.
Average,, but nice hotel. No complaints. Nothing super special but for the price definitely would recommend if if you are passing through... Nothing in walking distance,
Comment from Hotel Management
Aug 21, 2017 by Brittany M. , Hotel Management
Thank you for staying with us. We are delighted to hear how much you enjoyed our clean hotel and friendly team members. It is also wonderful to hear that our proximity to Disney Springs was ideal for your stay. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Aug 19, 2017
Pros: Beautiful and great location
Location: Very convenient location..easy drive to Universal
Staff was very friendly and helpful...kids enjoyed the pool and hot tub. Breakfast was delicious.
Comment from Hotel Management
Aug 21, 2017 by Brittany M. , Hotel Management
Thank you for staying with us. We are glad you enjoyed our beautiful hotel, friendly team members and central location. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Wonderful

Posted Aug 18, 2017
I love the view of international drive an the short drive to the outlets
Comment from Hotel Management
Aug 21, 2017 by Brittany M. , Hotel Management
Dear Kenya, Thank you for staying with us. We are glad you enjoyed the amazing view from our hotel. We look forward to welcoming you back again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from clementon nj

Pool

Posted Aug 18, 2017
The pool furniture was drity with spot and stains it should be replaced. Overall the hotel stay was really good.
Comment from Hotel Management
Aug 21, 2017 by Brittany M. , Hotel Management
Thank you for staying with us. We are delighted to read how pleased you were with your overall stay. We are, however, disappointed to learn that our pool furniture was not cleaned to the high standards we aim to achieve. We hope to welcome you back with us again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from South Dakota

Posted Aug 17, 2017
Pros: Full kitchen, bathroom with shower and spa tub
Cons: Cleansiness
Location: Very good location to Universal, Sea World
Room was nice but there soda or something splattered on the closet door. Didn't get our clean towels every day. Little bugs all over. Took forever to get hot water in our room, but otherwise we have stayed in worse!
Comment from Hotel Management
Aug 21, 2017 by Brittany M. , Hotel Management
Thank you for staying with us. We are glad you enjoyed our fully-equipped suites and central location. We apologize that our hotel's cleanliness was not to the high standards we aim to achieve. We will certainly address this. We hope to welcome you back with us again soon.