Ratings based on 495 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Nice place to stay

Posted Oct 15, 2017
Clean, comfy room. Wonderful breakfast, nice staff. About 9 miles from Universal Studios, will stay here again!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2017
Awesome place! Nice room good breakfast Comfy bed Friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Very nice hotel for the price

Posted Oct 12, 2017
We travel at least once a year and I am very satisfied with our stay here. I am actually very surprised and this hotel actually surpassed my expectations! Definitely, it is highly recommended and we will stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful stay

Posted Oct 9, 2017
quiet clean, close to wendys, target, Costco. free parking, treadmill, & small indoor pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Nice hotel with good amenities.

Posted Oct 5, 2017
Nice hotel with good amenities and just off the 405 so very convenient for traveling.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very considerate, helpful and friendly staff.

Posted Oct 5, 2017
Pros: Comfort, breakfast, staff helpfulness.
Cons: Airport pick-up could be added.
Really happy. Only, wish there was an airport pick-up and drop included.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and very friendly

Posted Oct 3, 2017
Great complimentary breakfast and very friendly staff. Room was clean and comfortable.
2 out of 5
by A verified traveler from Australia

Nice hotel, bad breakfast experience

Posted Sep 12, 2017
Pros: Location
Cons: Breakfast crockery and cutlery
Room was excellent. Pillows too soft and bedcover too heavy (no duvet). Paper plates and plastic cutlery for breakfast. Stayed in many hotels but this was a first.
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Nice hotel

Posted Sep 9, 2017
The service was very well and there were no problems at all.Thank you !
2 out of 5
by A verified traveler from california

2 Hyenas

Posted Sep 2, 2017
I had reserved a 2 Queen suite and I arrived around 3pm to check in and I was told the 2 queen suite was not ready yet and would I like to checkout another room . I was given the key to check out the other room I returned to the lobby appropriately 5 to 7 minutes later and there were three people in line ahead of me . When I got up to the desk this time and let her know I would wait for my reserved room I was told it was no longer available . I protested and was told it's probably because I used a third party to make the reservation . I asked why was I no told that initially when I first came to check in. Her indifference is what really hurt me . You don't do business with people to be treated like that. You spend your money and you want it to be a pleasant experience.No drama. I believe in that time it took me to go and look at the other room she gave my room away . You're probably thinking well it took you to long to come back and say you didn't want the room that she said was ready when you initially came to check in. No I went to the room,I was there less than a minute and I went back to the desk. I asked to speak to the manager. The lady at the desk disappeared for a few minutes and came back with a gentleman say he was the manager I explained to him what happened and in my opinion in a condescending look informed me that the room I reserved was not available and that the hotel was sold out. I asked if they could call and see if they had any hotels in t