Ratings based on 422 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler

Good, but not great experience

Posted Jan 8, 2018
Pros: Location only 5 mins from the freeway
Location: Not a lot nearby. Some fast food restaurants, but not a lot of quality options nearby
I visited the hotel for a quick 2 night stay when visiting friends and to be close to Universal studios. Pros: o slightly less than 15mins from Universal. Good combination of value and location (get closer and you pay more for less) o Parking lot does cost $, but good and plentiful underground parking Cons o Area isn't the greatest (a lot of auto repair and the like), but it is what it is o Included/"Free" Breakfast was adequate, but not great. We ate there once, and that was enough (if you know what I mean). If you are looking for somewhere clean to rest your head and move-on, consider this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Friendly staff!

Posted Jan 4, 2018
Close to Universal. Easy to get around. Lots of places to eat.
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Posted Nov 19, 2017
Not really in a nice neighborhood but close to freeways and quiet inside the hotel. Love the breakfast . Clean and comfortable rooms. Had a great sleep. No good restaurants, malls nor stores nearby.
Comment from Hotel Management
Nov 20, 2017 by GM, Hotel Management
Dear Ruel, thank you for sharing your feedback with us. We're so glad to hear our convenient location and Express Start Breakfast Buffet helped make your stay great. Thank you for choosing Holiday Inn Express North Hollywood! We hope to see you again soon.
4 out of 5
by Giuseppina

Posted Oct 25, 2017 on Hotels
Comment from Hotel Management
Nov 6, 2017
Hi Giuseppina, Thank you for your feedback! On behalf of all our staff, thank you for being our guest. We hope the Holiday Inn Express North Hollywood will be your first choice the next time you visit Los Angeles.
5 out of 5
by A verified traveler

Posted Oct 24, 2017 on Hotels
Comment from Hotel Management
Nov 6, 2017
Thank you for your 5 star review! We're delighted to have exceeded your expectations and we hope you will stay with us again in the future. Thank you for choosing Holiday Inn Express North Hollywood!
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Not so Free Breakfast

Posted Oct 24, 2017
Pros: Very clean and comfortable.
Cons: Provide breakfast, as advertised.
Location: The area is in an older part of LA (seems to be), but the hotel is very secure.
Third morning of a 5 day trip, power is lost at the kitchen. No breakfast for three days. I'm not sure why California Electricians were not able to restore power in three (or more) days? The free breakfast was part of our reasoning for selecting this hotel. Other than the lack of breakfast the hotel stay was restful and enjoyable.
Comment from Hotel Management
Nov 8, 2017 by Michael, Hotel Management
On behalf of all our staff and management, we apologize for the inconvenience you experienced due to the interrupted breakfast service. We're glad the rest of your stay was enjoyable and if there is anything further we can do to ensure your satisfaction, please contact hotel management directly for assistance. Thank you for choosing Holiday Inn Express North Hollywood.
5 out of 5
by thomas

Posted Oct 5, 2017 on Hotels
A great stay overall
Comment from Hotel Management
Nov 13, 2017
Dear Thomas, Thank you for your comments and for sharing your review with us. On behalf of all our staff here at Holiday Inn Express North Hollywood, we look forward to welcoming you back again soon!
5 out of 5
by karine

Posted Oct 2, 2017 on Hotels
Comment from Hotel Management
Nov 13, 2017
Hi Karine, Thank you for your review and for choosing Holiday Inn Express North Hollywood! We hope you will make us your first choice the next time you are visiting the North Hollywood and Burbank area.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Great location, easy to get on/off the highway

Posted Sep 29, 2017
Pros: The rooms, bed, and staff.
Cons: Parking--there should be more available.
Location: Super easy to get on and off the freeway to get to multiple locations nearby, including Hollywood Boulevard and Universal Studios.
Very clean, and the staff were extremely friendly and helpful. The beds were extremely comfortable, and the room was very clean. My only complaint is that the night we returned from Universal Studios' Halloween Horror Nights, there were no parking spaces left in the downstairs garage or upstairs. I had to knock on the door to have the employee tell me where to park. At least they accommodated this by allowing me to park in the 15 minute area in front of the hotel.
Comment from Hotel Management
Nov 13, 2017 by GM, Hotel Management
Dear Michelle, We hope you had a spookily fantastic time at Halloween Horror Nights and we're so glad you chose Holiday Inn Express North Hollywood for your stay! Thank you for sharing your comments regarding your experience with us. We hope to welcome you back again next Halloween.
5 out of 5
by Luis Andres

Posted Sep 25, 2017 on Hotels
Comment from Hotel Management
Nov 13, 2017
Dear Luis, Thank you for your review and sharing your opinion with us. We hope to see you again soon. Thank you for choosing Holiday Inn Express North Hollywood!