Ratings based on 329 Verified Reviews

4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 17, 2018
5 out of 5
by A verified traveler from NF

This traveler left a rating score only Posted May 6, 2018
4 out of 5
Recommended
for Everyone
by A verified traveler from San Juan, PR

Beautiful

Posted Apr 29, 2018
Comfortable room, large bathroom with bathtub and shower. Elegant lobby and restaurant. Adequate conference room and service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Rock hall weekend

Posted Apr 21, 2018
Location: Short Uber ride to little Italy, art museum, botanical garden and museum of natural history.
Came to Cleveland for the Rock and Roll Hall of Fame Induction Ceremony. The hotel was very nice, buffet breakfast was delicious and the gym had good equipment.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Nice hotel

Posted Apr 15, 2018
I enjoyed my stay. Nice hotel and staff. The mattresses and bedding could use an upgrade.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rancho Cucamonga, Ca.

Visit to friend at Cleveland Clinic

Posted Apr 8, 2018
Nice hotel, connected by walkway to Cleveland Clinic. Great visit to friend, recovering from surgery at Clinic. Hotel and amenities were very nice. Restaurant and service were just average. Could use some improvement.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2018
Perfect for visits to Cleveland Clinic using the sky walk Plus the restaurants, food and help are excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2018
Perfect location for the Clinic The F&B needs more tuning
3 out of 5
by A verified traveler

Posted Feb 12, 2018
Hotel nice but sheets scratchy and no mini bar, no shop. Got in from hospital visit starved and no food. Other Intercontinental nearby much nicer. Staff very nice. Sheets were the let down
5 out of 5
by A verified traveler

Kind of like a Disney Property for Healthcare

Posted Feb 10, 2018 on Hotels
We stayed here because we needed to visit the Cleveland Clinic. It's an interesting hotel to visit because it is a very nice hotel, but most of the guests patients at the Clinic so you see lots of people in wheelchairs, with oxygen tanks, etc. Everyone was very nice.