Ratings based on 815 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Great hotel in a great location.

Posted Sep 25, 2017
Greeat hotel in the middle of U Penn campus. Top notch ameneties and very friendly and helpful staff. Parking is expensive though - $43/day. Can park at the Drexel garage 3 blocks away for $15
Comment from Hotel Management
Sep 26, 2017 by General Manager, Hotel Management
Thank you for visiting us in Philadelphia!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sterling, Va

Nice Renovated Hotel

Posted Sep 5, 2017
Rooms are great! Location great too. Main dining room is still under renovation and parking is expensive but beds are super comfy.
Comment from Hotel Management
Sep 5, 2017 by General Manager, Hotel Management
Thank you for visiting us in Philadelphia!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Deno took very good care of me during my stay, checked on me and made sure I was doing well every day I was there.
Comment from Hotel Management
Sep 5, 2017 by General Manager, Hotel Management
Thank you for visiting us in Philadelphia!
4 out of 5
Recommended
for Everyone
by A verified traveler

Could not get much closer to U Penn

Posted Aug 29, 2017
Pros: If you want to be near U Penn, this location is hard to beat.
Cons: Staff energy and helpfulness could be better.
Location: Fun to explore the U Penn campus right next door. Many shopping and restaurant choices within a few blocks.
Hotel facility is very nice. Staff were only moderately helpful and friendly. Great location to explore U Penn and the surrounding neighborhood. Many excellent restaurant choices within a few blocks (easy walking distance).
Comment from Hotel Management
Sep 5, 2017 by General Manager, Hotel Management
Thank you for visiting us in Philadelphia!
5 out of 5
Recommended
for Everyone
by A verified traveler

close to University

Posted Aug 27, 2017
very convenient, close to university and shopping. Facility nice, staff are very professional
Comment from Hotel Management
Aug 28, 2017 by General Manager, Hotel Management
Thank you for visiting us in University City!
5 out of 5
Recommended
for Everyone
by A verified traveler from dubai. uae

Great place to stay if you are visiting Penn

Posted Aug 27, 2017
Loved our stay. Unfortunately had to move out early as the hotel was fully booked.
Comment from Hotel Management
Aug 28, 2017 by General Manager, Hotel Management
Thank you for visiting us in University City!
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenixville, PA

Great location and clean!

Posted Aug 23, 2017
Pros: Location and cleanliness
The Inn at Penn is a city gem! We stayed there to be close to the Hospital of University of Pennsylvania for a medical procedure. The staff was so helpful and welcoming, the room was super clean and the entire stay helped to calm some of our nerves! We will definitely stay there again.
Comment from Hotel Management
Aug 28, 2017 by General Manager, Hotel Management
Thank you for visiting us in University City!
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Unexpected stay

Posted Aug 22, 2017
We needed a last-minute hotel due to a canceled flight. The Inn at Penn was a great place to stay - comfortable beds, nice room, complimentary bottles of water, and an air purifier. Would definitely stay again.
Comment from Hotel Management
Aug 28, 2017 by General Manager, Hotel Management
Thank you for visiting us in University City!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2017
Stayed here for a tournament at UPenn - very convenient to walk to university, shops and restaurants. Valet parking at the hotel (only option unlessyou park a few blocks away at a parking garage) was pricey at $43.
Comment from Hotel Management
Jul 19, 2017 by General Manager, Hotel Management
Thank you for visiting!
4 out of 5
by A verified traveler

Posted Jul 6, 2017
Pros: good location
I'm very annoyed about the cost for parking. We were not aware of the outrageous cost for parking until we pulled up and unloaded our bags. After a long drive we just wanted to rest and I was in no mood to drive around the neighborhood looking for street parking. The sliding door into the bathroom was not built correctly. The door is extremely heavy and very hard to push. The wheel and track sliding hardware used for the door was undersized for such a heavy door.
Comment from Hotel Management
Jul 19, 2017 by General Manager, Hotel Management
Thank you for your feedback! We'll be sure to look at the design and functionality of the bathroom doors for future renovations.