Ratings based on 640 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2017
Location is good, clean, felt safe. Easy check in and check out.
Comment from Hotel Management
Oct 19, 2017 by Amber G. , Hotel Management
We are so glad to hear that you felt safe and comfortable during your visit. We are confident that should you choose to stay with us again we can provide you with a 5-star experience. Best Regards, Amber G. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Clean, comfortable stay at UCF

Posted Oct 16, 2017
Pros: Location, cleanliness, comfort.
Location: Within UCF complex, about 45min to Disney area and 20min from MCO airport.
Easy check-in, very clean and comfortable, quiet. Very pleased with the stay and accommodations, which exceeded our expectations!
Comment from Hotel Management
Oct 19, 2017 by Amber G. , Hotel Management
Dear Diana, We are so happy to hear that we exceeded your expectations. This is our goal for each and every guest. We hope to welcome you again the next time you are in the UCF area. Best Regards, Amber G. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL.

Holiday Inn to the rescue

Posted Oct 2, 2017
We came to Orlando to visit my dad whom was ill. We made reservations at the Days Inn, what a disaster. The check in was a sign of bad thing to come, Room was not clean, it smelled bad. So I called Expedia and they worked on getting us in the holiday inn, Great hotel, great people, definitely will be back, again Thanks Expedia Thanks Holiday INN
Comment from Hotel Management
Oct 4, 2017 by Amber G. , Hotel Management
We are very sorry to hear that you did not have a good experience at the previous hotel, but we are thrilled we were able to turn your experience around. Thank you so much for the wonderful compliments. We hope the next time you are East Orlando we will have the pleasure of welcoming you back. Best Regards, Amber G. General Manager
1 out of 5
by A verified traveler

No Pets

Posted Aug 28, 2017
I googled pet friendly hotels in Orlando near UCF and this location came up. Upon check in I was told my dog had to be a service dog. We were unable to check in at 8:00 something and was very disappointed that it not indicate this on the google site. I working on getting a credit as they charged me for the night.
Comment from Hotel Management
Sep 1, 2017 by Amber G. , Hotel Management
I apologize for any confusion on our pet policy. It is stated on all external sites that we are not a pet friendly hotel. I will do my best in contacted Google and ask the to adjust the search terms for our property, but unfortunately this is something that is outside of our control. I will do my best to correct the issue by contacting them. Sincerely, Amber G. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Coral Springs, FL

In the middle of UFC!

Posted Aug 25, 2017
Pros: Clean, quite, central location.
Cons: Free Coffee!
Location: Near everthing. UCF and Valencia. Waterford shopping less than .5 mile wasy.
Easy check in, beautiful room (recently renovated). Only surprise was $2 for a cup of coffee. Free is better!!
Comment from Hotel Management
Sep 1, 2017 by Amber G. , Hotel Management
Thank you for taking the time to rate our hotel. We hope the next time you are in the East Orlando are we will see you again. Best Regards, Amber G. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice Hotel

Posted Aug 23, 2017
Pros: The rooms
Location: closed to a variety of restaurants.
I really liked the hotel, rooms were very clean and a nice and fresh smell. Beds were comfortable and clean. The hotel didn't have a continental breakfast but they offer a good breakfast buffet for a reasonable price plus other choices for less.
Comment from Hotel Management
Sep 1, 2017 by Amber G. , Hotel Management
Thank you for taking the time to rate our hotel. We hope the next time you are in the East Orlando are we will see you again. Best Regards, Amber G. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

amazing

Posted Jul 31, 2017
Pros: everything
Cons: nothing
Location: all stores
awesome hotel amazing people hotel clean gorgeous always smiling loved this place
Comment from Hotel Management
Jul 31, 2017 by Amber G. , Hotel Management
We are so glad to hear that you such a wonderful time during your stay here at the Holiday Inn Orlando East- UCF Area. We hope the next time you are in East Orlando we will be your hotel of choice. Best Regards, Amber G. Administrative Assistant
4 out of 5
by michael

Posted Jul 22, 2017 on Hotels
Comment from Hotel Management
Jul 26, 2017 by Amber, Hotel Management
Thank you for taking the time to rate our property. We hope to see you again soon at which time we are confident we will provide you with a 5-star visit. Sincerely, Amber G. Administrative Assistant
5 out of 5
by Christopher L

Posted Jul 17, 2017 on Hotels
Comment from Hotel Management
Jul 23, 2017 by Amber, Hotel Management
We greatly appreciate the 5-star rating and hope to see you back again soon. Best Regards, Amber G. Administrative Assistant
5 out of 5
by Todd

Posted Jul 16, 2017 on Hotels
Comment from Hotel Management
Jul 23, 2017 by Amber, Hotel Management
We greatly appreciate the 5-star rating and hope to see you back again soon. Best Regards, Amber G. Administrative Assistant