Ratings based on 463 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from lichfield, england

Great location

Posted Aug 5, 2017
Really nice hotel with everything you could ask for. We went in august so boiling hot - while it has a pool in basement an outside one for summer would have been ideal. Rooms are large and very clean but they are quite dated for a five star hotel really - it's a 4 star hotel for me. Very nice and helpful staff
Comment from Hotel Management
Aug 9, 2017 by Hilton management, Hotel Management
Dear Dave, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback with fellow travelers. We truly appreciate your candid feedback, and I’m happy to learn that you had an overall pleasant stay at our hotel. We indeed have very dedicated team members, therefore I’m glad you chose to write about their helpfulness, and I hope that we will have the occasion of welcoming you again to out hotel, so that we can show you once again the high quality service that Hilton is renowned for. Best regards, Aykut Korkmaz General Manager
5 out of 5
Recommended
for Families
by A verified traveler from ISRAEL

The hotel stay was excellent thanks

Posted Jul 16, 2017
Pros: I loved everything at the hotel
Cons: nothing
Location: Excellent location close to everything
The hotel stay was excellent and the hotel staff are pleasant and helpful in retrieving the hotel in the future thanks for everything
Comment from Hotel Management
Aug 9, 2017 by Hotel Management, Hotel Management
Dear IKIK, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback with fellow travelers. I will definitely not miss the chance to share your feedback with our team members, as they will be proud to learn that they have contributed to the comfort of your experience with us. Moreover, I am pleased to learn that you enjoyed the excellent location of the hotel, close to the city's main touristic attractions. We are looking forward to welcoming you again and to offering you an exceeding-expectations experience. Kind regards, Aykut Korkmaz General Manager bucharest_information@hilton.com
5 out of 5
by A verified traveler

Great location, better guests than Radisson.

Posted Jul 15, 2017
Great location, staff, food. The hotel also has a lot of history, v elegant lobby and ball rooms. It is frequented by a more sophisticated clientele (as opposed to Radisson, across the street, which attracts too many vulgar gamblers.) Bathroom could be nicwe/newer/more storage space.
Comment from Hotel Management
Aug 9, 2017 by Hotel Management, Hotel Management
Dear Guest, Thank you for choosing Athénée Palace Hilton for your visit in Bucharest and for sharing such a great review with fellow travelers. I was happy to see that we have achieved our goal of creating a memorable experience during your stay. I truly appreciate such positive feedback regarding our property’s ambiance. We are always available to provide an excellent service and it is extremely motivating to see we have met your expectations. We look forward to welcoming you back in the near future and to making you next stay with us even more agreeable. Best regards, Aykut Korkmaz General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Easy 10 walk to all main sites

Posted Jul 6, 2017
Close to good restaurants and Old Town. Need to know must have oringinal passport on you to visit the parliament. Good for 3 night stay.
Comment from Hotel Management
Aug 9, 2017 by Hotel Management, Hotel Management
Dear Cheryl, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback with fellow travelers. It is with real pleasure that I have read your comments and I am content to learn that you enjoyed your stay at our hotel, and the proximity to the Old Town. Perhaps on your next trip you will also have the chance to taste some specialties of our Italian restaurant Roberto's, as you mentioned the good restaurants in the area. We're looking forward to the pleasure of welcoming you again in the future. Kind regards, Aykut Korkmaz General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2017
Wonderful experience. Staff was very helpful and pleasant.
Comment from Hotel Management
Aug 9, 2017 by Hotel Management, Hotel Management
Dear Guest, Thank you for choosing Athénée Palace Hilton for your visit in Bucharest and for taking the time to share your review with fellow travelers. I am happy to read that you enjoyed your overall stay at our hotel and that our team members managed to contribute to the comfort of your experience. We are looking forward to welcoming you again in the future. Best regards, Aykut Korkmaz General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, Texas

Lovely hotel with nice staff

Posted Jun 24, 2017
The hotel is lovely, has an interesting history, and is perfectly located for seeing popular sights in Bucharest. It is walking distance from train station. We appreciated that they provided breakfast for us even though our flight left very early in the morning. The airport shuttle is also very convenient. We would stay here again for sure.
Comment from Hotel Management
Aug 10, 2017 by Hotel Management, Hotel Management
Dear jenstan, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback. It is always a pleasure to receive nice comments and to learn that we managed to offer you a pleasant stay. I am content to read that you enjoyed our hotel services and the excellent location, in close proximity to the city's most popular touristic attractions. We are looking forward to welcoming you again, and to making your next stay with us even more agreeable. Best regards, Aykut Korkmaz General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast Australia

Historical hotel expirence.

Posted May 2, 2017
A hotel steeped in history with modern facilities.
Comment from Hotel Management
May 15, 2017 by Aykut Korkmaz, Hotel Management
Dear Ron, Thank you for choosing Athénée Palace Hilton Bucharest and for taking the time to share your review fellow travelers. It is our commitment to deliver the highest levels of service to our esteemed guests and I am happy to see we have created a memorable experience during your stay. We look forward to welcoming you back in the near future. Best regards, Aykut Korkmaz General Manager
3 out of 5
by A verified traveler from Dallas, TX

Not what it used to be

Posted Apr 24, 2017
You can tell the hotel has not seen any significant investment in the last 20 years. The hallways look in dire shape. The room was clean, though. Bathroom clean, but style stuck in the 90's. When I asked for a taxi, I was put in a cheap cab - I expected more from a 5-star hotel (at least to be offered options). The coffee place on the ground floor also leaves a lot to be desired in terms of offerings and service, looks like an afterthought of what it once was. I wish I would have booked next door at Radisson Blu where I ended up for drinks every evening anyway.
Comment from Hotel Management
May 12, 2017 by Aykut Korkmaz, Hotel Management
Dear ChipC, Thank you for choosing Athénée Palace Hilton Bucharest and for taking the time to share your review fellow travelers. I was disappointed to find out we have fallen short of your expectations with regards of the appearance of your room. Guest satisfaction is extremely important to us and we will be sure to keep your feedback in mind as we're always working to improve our overall guest experience. I am sorry to see that the taxi service was not to your satisfaction. We do offer VIP Limousine service and this must be pre-booked in advance at our Concierge Desk. We would appreciate to find out more about your special preferences on a future stay with us and we would be more than happy to provide anything you might need to make your stay enjoyable. Thank you once again for your feedback and I do hope we will have the chance of welcoming you once again to our hotel and make it right for you! Wish you safe onward journeys. Best regards, Aykut Korkmaz General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bay Area, CA

Pleasant experience!

Posted Apr 23, 2017
Pros: Very clean hotel, very good staff, great location.
Cons: For some mysterious reason the TV set turned on by itself in the middle of the night and displayed the Welcome screen.
Overall a pleasant experience. The room was large, clean and comfortable, and the staff very helpful. We arrived about 3 hours earlier for the check-in (around 12:15 pm instead of 3:00 pm) but to our nice surprise, we've got a room on the spot. Other big pluses are the location (within walking distance from all major attractions) and the good sound insulation from the outside noise.
Comment from Hotel Management
May 2, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your review of your stay at the Athénée Palace Hilton Bucharest. I truly appreciate your motivating feedback and for recognizing our commitment towards delivering you the best services. I will be happy to share your positive comments to the rest of the team. Looking forward to welcoming you back to our hotel and wish you safe travels onwards! Best regards, Aykut Korkmaz General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Geat Historic Building

Posted Apr 20, 2017
Great Historic building, converted as a great hotel, near downtown, and historic buildings . Close to main street boulevard and great retaurants around!!
Comment from Hotel Management
May 2, 2017 by Aykut Korkmaz, General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your review of your stay at the Athénée Palace Hilton Bucharest. I truly appreciate your motivating feedback and for recognizing our commitment towards delivering you the best services. I will be happy to share your positive comments to the rest of the team. Looking forward to welcoming you back to our hotel and wish you safe travels onwards! Best regards, Aykut Korkmaz General Manager