Ratings based on 126 Verified Reviews

3.4 out of 5
50% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2018
It was great. Thank you.☺️ The staff was great. The hotel had a great view!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2017 on Hotels
4 out of 5
by Debra

A nice stay!

Posted Sep 26, 2017 on Hotels
The hotel was once a stunner but could now do with a bit of a face lift!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 25, 2017 on Hotels
2 out of 5
by A verified traveler from Vancouver, Canada

Pictures of hotel are misleading

Posted Sep 17, 2017
The hotel is run down and really needs updating The hotel is in a very good location between two rivers and block away from train station. Over priced for condition
4 out of 5
by Robin

Adequate with some charm in a great location

Posted Aug 30, 2017 on Hotels
Very cozy little hotel in the middle of the river! Great location a block from the train. Amazing views from our room on the end looking upstream of both rivers! And a very large room with large bathroom, french doors to the balcony. A little worn, needs some paint and new carpet. Lots of antiquity as you enter the lobby, complete with old photos of how the place looked a century ago.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Right in middle of water!

Posted Aug 28, 2017 on Orbitz
Thank you! Very nice balcony and view of river and mountains! Best breakfast! Very nice and helpful front desk lady. Excellent for families.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Older hotel in central location with Jungfrau view

Posted Aug 21, 2017
Pros: Location and view from our room facing Interlaken and the Alps was great. Room was good size and included breakfast buffet was pretty extensive
Cons: Property could be updated. Lighting in rooms and hallway was dim. Parking is limited and very tight.
Location: Very convenient location right across the river from Interlaken and the train station.
Overall experience was good. Couldn't initially find our reservation booked through Expedia, but got us in our room pretty quick. Staff was pleasant and accommodating.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Access for elderly/infirm.

Posted Aug 6, 2017
Pros: Location near the train station and boat departure area. Friendly staff who helped me plug a USA computer into the European configuration..
Cons: Handicapped access.
Location: Close to every.thing
This 83 year old, walking with a cane, was not going to be able to drag a heavy roll-aboard up the front steps without some degree of danger. Staff was accommodating.
3 out of 5
Recommended
for Everyone
by A verified traveler from dubai

Good for one night stay only

Posted Jul 9, 2017
Staff was very rude..cleanliness was not up to the mark..we could found hairs in the towels.....repetative menu of the breakfast....v stated there for 4 nights... Safe deposit lockers was not provided in the room extra charges if u want the same at the hotel reception. Guest staying next to r room was v v noisy ....telephone in the corridor kept on ringing....