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Reviews of Hotel Rössli

2 out of 5
Hotel Rössli
Hauptstrasse 10, Interlaken-Unterseen, Unterseen, BE

Reviews

8.8

Excellent

Rating 10 - Excellent. 364 out of 659 reviews" "
Rating 8 - Good. 224 out of 659 reviews" "
Rating 6 - Okay. 43 out of 659 reviews" "
Rating 4 - Poor. 17 out of 659 reviews" "
Rating 2 - Terrible. 11 out of 659 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Younghee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one in the hotel is super kind and nice!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service
Great location, 3/4 minutes walk from Interlacken West station! Room very small, but still comfortable and very clean! Staff very friendly and helpful. Great value for money
Stayed 1 night in Mar 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality and conveniently located near Intrrlaken West. Would definitely stay here again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexander

Stayed 2 nights in Feb 2024

10/10 Excellent

Lyndon

Stayed 2 nights in Nov 2023

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Hotel Rossli! Great location, very clean and the staff is so welcoming. We were very happy with our stay here!!
Stayed 3 nights in Oct 2023
Response from Reception Rössli on Nov 13, 2023
Dear Rachelthank you very much for your positive review. We are happy to hear that you have enjoyed your stay with us. Was a pleasure to welcome you as our guest. Hopfully see you soon again :)

10/10 Excellent

Jian An

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people there are very helpful and nice! Hot drinks and utensils are available at the lounge, very good for people who wants to have dinner there!
Stayed 2 nights in Oct 2023
Response from Reception Rössli on Nov 13, 2023
Hi Jian Thank you for your kind review.We are pleased to hear that you enjoyed our complimentary coffee and tea service and our lounge area. Hopfully we are able to welcome you again some day.

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very simple, clean place to stay. The staff is very nice.
Stayed 2 nights in Oct 2023
Response from Reception Rössli on Nov 14, 2023
Dear LoriThank you for your feedback.We hope to be alble to welcome you another time here with us in Interlaken.All the best!

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Managed well, friendly and helpful staff. Room was perfect ! I had shared bathroom ( but it’s actually private, **the bathroom locks from the inside, fyi so don’t stress that part and it was never busy, I never felt like having to share a bathroom with other guest. Having your own sink in your room was a great plus. I loved my stay made me feel happy I chose the right place ! 7 min walk from interlaken west station
Stayed 1 night in Oct 2023
Response from Reception Rössli on Nov 13, 2023
Hi Sierrathank you for your feedback! We are very happy to hear that you have enjoyed your stay here with us in Interlaken.Was a pleasure to welcome you and dont forget to pay us a visit when you are back in Switzerland.

10/10 Excellent

margaret, Milton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Charming property, delicious breakfast.
Stayed 2 nights in Oct 2023
Response from Reception Rössli on Nov 13, 2023
Dear MargaretThank you for your good review. Our breakfast team is very happy to hear that you have enjoyed their breakfast. Hopfully we are able to welcome you again one day.Best wishes

10/10 Excellent

Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station. Free coffee/tea. Breakfast available. Friendly and helpful staff. Secure and easy to travel. Comfortable beds and linen. Cute balcony.
Stayed 2 nights in Sep 2023
Response from Reception Rössli on Nov 13, 2023
Hi Monique thank you very much for your feedback!That you enjoyed & felt safe during your stay with us. Best wishes & wed be pleased to welcome you again some day.

8/10 Good

Jeri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good cost, very clean, great service and friendly workers. Only real complaint is no AC and kind of basic room. Beds were not very comfy and we were so hot even at night. Good place if you aren’t planning on spending much time in the room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Latha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Aug 2023

8/10 Good

Teisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel and we had an amazing view from our balcony of the Jungfraujoch. Great location near the water. Hotel had 1 washer and 1 dryer available to use. Rooms were a little small when having two larger suit cases and there was no air conditioning.
Stayed 2 nights in Aug 2023

8/10 Good

Joseph, Holland

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Very convenient location.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jay

Stayed 2 nights in Jul 2023

10/10 Excellent

Ryosuke

Liked: Cleanliness, staff & service, property conditions & facilities
電子レンジが使えるのと、カトラリーが利用できるのが何よりでした。 駅からも近いので、ユングフラウの観光等に活用できると思います
Stayed 2 nights in Jul 2023

10/10 Excellent

Ping

Stayed 2 nights in Jun 2023

8/10 Good

Tess

Stayed 2 nights in Jun 2023

10/10 Excellent

Shalin Singh

Stayed 2 nights in Jun 2023

10/10 Excellent

Jesper

Stayed 3 nights in Jun 2023

10/10 Excellent

JOSÉ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma simpatia de hotel
O hotel foi uma ótima escolha. Próximo da estação de trem, perto de um supermercado COOP, tem quarto de bom tamanho e banheiro com ótimo chuveiro. O café da manhã é farto, com variedade de pães, queijos, embutidos e frutas frescas, além de sucos, café expresso e cappuccino incluídos. E a tarde tem chá, café e croissant como cortesia. Para nós, de língua portuguesa, um diferencial: a simpática equipe que fala português. E o gerente, Jean-Louis, sempre atento a tudo e dando uma atenção especial aos hóspedes. Por fim, na saída, fomos brindados com um vídeo da Suíça em DVD e em pen drive. Grato a todos do Hotel!
Stayed 2 nights in Jun 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is rustic yet clean and you can do your laundry here. Some of the 3rd floor room have a shared bathroom, so if you want a private bathroom, specify it.
Stayed 2 nights in Jun 2023

10/10 Excellent

TRINNAKATE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean & Good Location
I've had a great time at Rossli for 5 nights. Not far from Interlaken West station. It took around 5-10 min walk to the hotel. The nearlest convenion store took 1-2 mins. Rossli is a traditional hotel. It was a bit old but very clean inside. Nice and very helpful staff. However, there was a bar or maybe hotel's parking next to Rossli. Some night you can hear the noise of people laughing very loud or the sound of many motercycle start the engine at the midnight. I couldn't sleep well as I expected. There was only thing that you should concern.
Stayed 5 nights in Jun 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Room a bit small, but clean and comfortable. Nice breakfast.
Stayed 2 nights in May 2023

10/10 Excellent

Karin

Stayed 3 nights in Jun 2023

2/10 Terrible

Arin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the property is not how it describe on the web, once we get to the property the room was dirty once I complain to the manager he got mad at me and start acting up not without even letting me talk or check the room, I told him to calm down and go check the room, he came and check the room but since he was acting unprofessional I did not want to stay, after he saw the room is not clean he offered me drinks and I told him no, after contacting with Expedia we decide to leave the property, the guy did not gave is back the parking charge and the city tax which we paid cash, and he start cursing on me and my wife, we did not stay even 2 hours and the charged all two days parking and one night plus the cash money the took from us, we rent the clean and so nice hotel in same area with same price and lux room. I left all good reviews for all hotels I stayed in Europe, i have 13 hotel reserved for Europe trip and this was the only hotel which it was not looks like a hotel, less than motel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Yoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Brad

Stayed 2 nights in May 2023

10/10 Excellent

Sadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Asif Ali Meleppat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Marco

Stayed 2 nights in May 2023

10/10 Excellent

Veerayah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and everything is clean. Breakfast is basic but good.
Stayed 1 night in Apr 2023

10/10 Excellent

Suriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Junyeon

Stayed 1 night in Apr 2023

4/10 Poor

Ashish

Traveled with family and small children
Disliked: Staff & service, amenities
Very basic property and amenities for the high price. Room has single beds put together, mattresses not comfortable. Only single pillow provided per bed, with a small soap, one towel and one hand towel - that’s it. We travelled with kids and asked for extra towels - the owner’s son gave us a long sermon on conservation and environmental protection etc. I don’t disagree - but we are on vacation - and for $300 a night I think extra towels or pillows must be provided on request.

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Apr 2023

2/10 Terrible

ross

Stayed 1 night in Mar 2023

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have been to a lot of hotels, but this is unique and very charming.
Stayed 2 nights in Apr 2023

10/10 Excellent

David

Stayed 4 nights in Mar 2023
Response from Vilma on Apr 2, 2023
Dear David,Thank you very much for taking the time to rate our hotel. We look forward to welcoming you again.Best regards,Vilma

8/10 Good

Syed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for a night stay near all the attractions of Interlaken. Location is very convenient. Lots of parking available at the back.
Stayed 1 night in Mar 2023
Response from Vilma on Apr 2, 2023
Dear Syed,Thank you so much for taking the time to rate us.We are delighted to read that you enjoyed our hotel.We hope to be able to welcome you back in the future.Kind regards,Vilma

8/10 Good

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly!
Stayed 2 nights in Mar 2023
Response from Vilma on Mar 22, 2023
Dear Norma,Thank you very much for rating us. We are pleased to read that you enjoyed the friendliness of our staff.Warm regards,Vilma

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel for this money. Good, fresh room. Guest laundry equipment is available for use. Small kitchen for people who brings food from grocery store.
Stayed 1 night in Mar 2023
Response from Vilma on Mar 17, 2023
Dear Alexander, thank you very much for your positive feedback. We are very grateful that you enjoyed your stay with us. Warm regards, Vilma

8/10 Good

Jan Christian

Stayed 2 nights in Feb 2023
Response from Vilma on Mar 17, 2023
Dear Jan, Thank you for taking the time to rate us. we hope you enjoyed your stay with us. Warm regards, Vilma

10/10 Excellent

Maaz

Stayed 3 nights in Feb 2023
Response from Vilma on Mar 17, 2023
Dear Maaz, thank you very much for rating us. Kind regards, Vilma

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great stay! We went for a skiing trip and this hotel was a great location. Short walk to the train and bus station (40 minutes to the Grindelwald terminal). Very nice and accommodating employees. Our room was small and simple but was very clean and had everything we needed.
Stayed 4 nights in Feb 2023
Response from Vilma on Mar 17, 2023
Dear Kathryn, We are delighted that you enjoyed our service and your stay with us. Hope to see you again. Best regards, Vilma

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a Great Experience. The Front Desk are all friendly and hospitable. I will definitely come back next year.
Stayed 2 nights in Feb 2023
Response from Vilma on Mar 17, 2023
Dear Erick, thank you very much for your appreciated review. We are delighted to hear that you enjoyed our reception staff and that you will be back next year. We will be waiting for you next year so that we can welcome you with the same hospitality. Warm regards, Vilma