Ratings based on 564 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from United States

Terrible experience

Posted Jun 4, 2018
Easily one of the worst experiences I have had in the recent past. I will try to be concise and cover all the relevant points. 1. Bad hotel staff: We were 3 people in an extremely tiny room with 3 beds during the last week of May in Munich. We stayed for 2 nights. I understand Europe's attempt at being environment friendly and ditching the air conditioner in most places. However, hotels need to understand that not all tourists are used to this setup. I requested a fan for both nights and I was told that we would get a fan only for the 2nd night because the receptionist didn't know where they stored their fans! We never got that fan even for the 2nd night! 2. Rude hotel staff: While checking out, I reported an issue with the shower area and how water leaked out of the shower area to the toilet and basin area. Instead of noting down the issue and apologizing, the hotel staff was rude and asked me to close the glass door for the shower properly as if it didn't strike us to do that! 3. Not the best location Don't get fooled by the low prices. If you are a tourist visiting Munich then stay away from this place. Hotel is well connected via public transport but we realized that there are good places near the city center in the similar price range. I understand that customer service across the world is not as good as it is here in the US, but it doesn't have to be this bad! Overall, poor experience and will advice people to stay away from this place.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Recommend this place.

Posted Mar 24, 2018 on Hotels
Getting there without a car is tricky.
Comment from Hotel Management
Apr 26, 2018 by Guest Relation, Hotel Management
Dear John, Thanks for your recommend. The subway station is only five minutes away by walking. Hope to welcome you again soon. Golden Leaf Hotel Perlach Allee Hof.
3 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth, UK

Nice accommodation, bad service

Posted Jan 21, 2018
Location: Book tours, and always have cash on you!
I will start by saying the hotel offers a nice and comfortable room with a good location. That being said, I was quite disappointed with their customer service, and Expedia's. We booked a room for 3 nights starting on the 25th of December, in November. In the middle of December, the hotel decided to close the reception at 4:00 p.m., and claims they sent an e-mail to Expedia for them to inform us. Even if Expedia did send the e-mail (which I couldn't find), I would assume when I called their customer service the night I arrived, they should've been able to inform me what happened, but they did not. They had no recollection of the information, including the fact there was a box next to the front door with a tiny button I could apparently have pressed for help. The hotel staff was rude. Not once did they try to apologize or even empathize with the fact that we nearly slept on the stairs (thank God for the nearby and much nicer -although slightly more expensive- Leonardo hotel). After lots of arguing with the hotel manager they at least agreed to ask Expedia for the refund of our first night. However, no compensation was given for our trouble, the £16 charge for a useless call to Expedia from my phone company, and the difference of cost from the hotel we had to book. Finally: deciding to inform about closing the reception early several weeks after reservation is not ok either. Even if we had seen the e-mail, we would have had to change our flights and pay extra.
4 out of 5
Recommended
for Everyone
by A verified traveler from knoxville, tn

Great deal in Munich close to public transportatio

Posted Dec 6, 2017
Pros: Clean. Close to public transport ion. Great deal.
Cons: My husband wishes the beds had more linens(top sheet)
Location: Public tranportion Ubahn U5 and SBahn S7 close. Aldis and pharmacy and small bakery cafe. We are at an Italian restaurant one night. Very good.
We got a great package deal and were pleased with our stay. It’s about a 5 minute walk to public transportation-UBahn U5 and SBahn S7, which were easy to use. And it’s within the white zone(cheapest tickets). You can find subway maps online to pre plan your trip or choose the public transportation option on google maps and it will detail for you which train to take and switches. Takes about 20-30 minutes to ride the trains into city center. We didn’t mind for the cheap price. The rooms were clean although we did have to ask for items to be restocked-Kleenex and TP. Staff was more than happy to get them for us. Beds were fine for comfort. Close to an Aldis and a small bakery/Cafe. If you want to be in the middle of the city this isn’t for you. If you don’t mind staying on the edge of the city for a great deal then I highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Clean, quiet hotel close to transportation

Posted Oct 2, 2017
Pros: Location, cleanliness, value.
Location: Located outside of the city center but easy walking distance to public transportation so that every inch of the city is easily accessible.
The hotel accommodated an early morning arrival by making up a room that had just been vacated...very happy about that after an overseas "red-eye"! Room was clean and neat; bed and bedding was comfortable....room was "typical" of small European hotel properties -- just what we needed. The property was a short walk to public transportation (U-bahn and S-bahn); had a nice little Italian restaurant adjacent to it and a produce market, drug store and other shops a short walk away. Staff was very attentive...when I needed extra towels, they were upstairs in my room within 5 minutes. Overall, very pleased with the accomodations!
Comment from Hotel Management
Oct 18, 2017 by Guest Relation, Hotel Management
Dear Tom, Thanks for your feedback! Kind regards from Munich, Golden Leaf Hotel Perlach Allee Hof.
5 out of 5
by Philip

Posted Sep 25, 2017 on Hotels
Comment from Hotel Management
Oct 18, 2017
Lieber Philip, vielen Dank für Ihren Aufenthalt und die tolle Bewertung. Golden Leaf Hotel Perlach Allee Hof
4 out of 5
by Karl

Nice stay

Posted Aug 31, 2017 on Hotels
Accommodation was god for one night. Short walk to transit.
Comment from Hotel Management
Sep 8, 2017
Dear Karl, Thanks for your stay and your feedback. Golden Leaf Hotel Perlach Allee Hof
4 out of 5
by Dario

Posted Jun 21, 2017 on Hotels
The hotel is really good; the location; the staff (very well groomed and professional)...hard to find this anywhere else in the world. The only issue I have is the price a bit high.
Comment from Hotel Management
Jul 17, 2017
Dear Dario, Thanks for your positive impression. Golden Leaf Hotel Perlach Allee Hof
5 out of 5
by Kenneth

Nice hotel, if you are willing to go the distance.

Posted Jun 4, 2017 on Hotels
The hotel was great. It was farther than others from the center of the city, but the rate made up for the necessity to ride busses and trams.
Comment from Hotel Management
Jul 17, 2017
Dear Kenneth, Thank you very much for your great feedback. Golden Leaf Hotel Perlach Allee Hof
5 out of 5
by A verified traveler

Posted May 13, 2017 on Hotels
Comment from Hotel Management
Jul 17, 2017
Dear Guest, Thanks for your great voting! See you! Golden Leaf Hotel Perlach Allee Hof