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Reviews of Hotel Zugspitze

4.5 out of 5
Hotel Zugspitze
Klammstr. 19, Garmisch-Partenkirchen, BY

Reviews

9.6

Exceptional

Rating 10 - Excellent. 157 out of 200 reviews" "
Rating 8 - Good. 34 out of 200 reviews" "
Rating 6 - Okay. 5 out of 200 reviews" "
Rating 4 - Poor. 3 out of 200 reviews" "
Rating 2 - Terrible. 1 out of 200 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Owen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be coming back
Really friendly staff in a lovely hotel. Everything was perfect except for the showers which have no pressure and can go from hot to cold. This is a minor complaint in an exceptionally nice hotel
Stayed 3 nights in Jan 2024

10/10 Excellent

Frantz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Christine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Zugspitze offers an incredible staff, delicious food, stellar location, and amenities. We wish we lived closer so we could visit frequently. Frank was kind enough to make sure we were fed after a late arrival. However, the star of our stay was Jonathan, who was kind and helped us so much. We cannot wait for the opportunity to stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Glenda

Stayed 1 night in Dec 2023

10/10 Excellent

Kim

Stayed 3 nights in Dec 2023

10/10 Excellent

Kim

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just as amazing the 2nd time roung
This was our 2nd time staying here, the first in winter-time. We were in the midst of a quite major snowstorm and there is nowhere I would have rather been. It was so comfortable and cozy in this hotel. The food is always excellent and there is so much of it. Absolute heaven. The proximity to the town and hiking trails could not be better. We spent a lot of time exploring the trails in the snow, returning to the hotel for hot drinks, roaring fire and friendly staff. And -- the "visit" by St. Nikolaus on Niklaustag was extremely special. The extras just make this place one of our favorites.
Stayed 5 nights in Nov 2023

10/10 Excellent

Marion

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Excellent breakfast buffet, cozy, tasteful furnishings, and a wonderful location. Nice spa area and convenient parking garage. Fairly priced.

10/10 Excellent

Pierrette

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, walkable to city center & very clean
Stayed 4 nights in Nov 2023

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice and accomdating and the facilities where great. Great place, would return no doubt.
Stayed 1 night in Nov 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay thank you to the staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The staff was very welcoming, the food was good (breakfast and dinner - and free snacks in the afternoon!). There's a nice pool, hot tub, sauna and steam room on the property. The location is convenient to the little town with lots of shops, and a 5-10 minute walk to the train to get to the Zugspitze. Overall, we had a really nice stay and I would recommend this hotel if you'll be in Garmisch!

10/10 Excellent

Brett

Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with top notch service! Would stay here again!
Stayed 3 nights in Sep 2023

10/10 Excellent

Alecu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom door and air conditioning needs to improve!
Stayed 5 nights in Aug 2023

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
This is a fantastic hotel. My family loved it all around and highly recommends it.
Stayed 1 night in Aug 2023

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome breakfast. Unfortunately, the hot tub was not working when we were there but indoor pool hot tub and spa are a plus. Good walking distance to shopping and restaurants.
Stayed 1 night in Jun 2023

10/10 Excellent

eduard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice hotel, very clean, very comfortable, friendly staff, very good breakfast and very nice location. The only thing that we did not have, was an english TV channel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jeri, Kennett Square

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel on he waterfront. The ferry dock is across the street alobg with the promenade. Great location.
Stayed 2 nights in Jun 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolute deluxe Hotel and experience. Staff, rooms, service, food, accommodations (like Spa, Pool, drinks being refilled daily, etc) were all 5 stars. Staff really shined here and provided warm, caring service every step of the way. We are lifelong Hotel Zugspitze goers now!
Stayed 6 nights in Mar 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Alina

Stayed 1 night in Jan 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest experience with the staff in all areas of the hotel was superb. Great location near restaurants/shopping and walkable to train station (though not so much when snowing). The Michelin guide restaurant was delicious and the spa/massage treatments were great.
Response from Your Hotel Zugspitze Team on Jan 18, 2023
Thank you for your kind review. We hope to welcome you once again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Ihr Hotel Zugspitze Team on Jan 18, 2023
Danke für ihre tolle Bewertung!

10/10 Excellent

Paul

Stayed 2 nights in Dec 2022
Response from Ihr Hotel Zugspitze Team on Jan 18, 2023
Danke! Hoffentlich bis bald.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great facility lots of smiles from the staff
Stayed 1 night in Dec 2022
Response from Your Hotel Zugspitze Team on Jan 18, 2023
Thank you very much. We hope to welcome you once again.

8/10 Good

Bryant

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Traditional Bavarian Gemütlichkeit & Great Service
Lovely older hotel might need some updates, but incredible service provided by every member of their staff made up for that. Everyone was super helpful with recommending shops to scheduling massage to just greeting me every day. All hotels could use this hotel as a role model for service!!!! I also had a balcony with a nice view to enjoy when the clouds cleared. It’s just a block or so from the pedestrian zone in Garmisch and a 10 minute walk to the train station. The busy roads nearby got very quiet a night, a plus since I like an opened window at night.
Stayed 2 nights in Sep 2022

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and the restaurant was one of the best meals we had in Germany. The breakfast was also extensive. The sauna and cold dip pool were a favorite of ours. Lovely hotel and super staff
Stayed 1 night in Sep 2022

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our Favorites
Everything about out stay was enjoyable. We had an amazing corner room with two balconies with views of the mountains which were breathtaking. Two blocks from the center of the town, with bicycles available for exploring the surrounding countryside, and such great suggestions and guidance from the incredibly professional staff. The bathroom was the nicest we've had in years, with every detail thought of. The lounge area with afternoon snacks, the amazing breakfast (included), etc etc We ate at the restaurance which was also very good with terrific service. -- This place was just awesome and I had a very sinking feeling having to leave. Loved every minute. Love this place.
Stayed 3 nights in Sep 2022

10/10 Excellent

Victor, Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Excellent restaurant! Very friendly.
Stayed 1 night in Sep 2022

10/10 Excellent

David, EAST KEW

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, onsite restaurant, good pool.
Stayed 1 night in Aug 2022

10/10 Excellent

Peter

Stayed 2 nights in Aug 2022

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. The food was amazing and the views were spectacular. The staff members were so helpful and friendly. We were dealing with closed train stations and they helped us to get a cab set up. They even printed out plane tickets for us. We would definitely return again.
Stayed 1 night in Jul 2022

10/10 Excellent

Rosemarie, summit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was exquisite - room, view, food, pool, etc., etc. as was the entire area that it resides in.
Stayed 1 night in Jul 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

James

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely, generous rooms, nice pool easily accessed, pleasant staff, close (2 blocks) from pedestrian zone restaurants & shopping.
Stayed 3 nights in Jun 2022

10/10 Excellent

Debbie

Traveled with family
Liked: Property conditions & facilities
We loved our stay here. We felt pampered and they treated us like our comfort was very important to them
Stayed 3 nights in Jun 2022

10/10 Excellent

Jenny

Stayed 1 night in Jun 2022

10/10 Excellent

KARL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Plus Hotel
A plus hotel - amazing service! Breakfast was outstanding; location very convenient
Stayed 2 nights in Jun 2022

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property although some guest rooms need some freshening up. Public rooms are wonderful. Our room was spacious and the breakfasts are amazing! Would recommend!
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious room with views of the mountains, beds are quite hard and extra pillows would be great as only one offered. Breakfast was delicious and the staff very helpful.
Stayed 1 night in Jan 2022

10/10 Excellent

Phyu Phyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staffs
Good location, 6 stars service. Great dinner (really wow) for very good price. Breakfast was fine. The hotel room was also very nice.
Stayed 1 night in Dec 2021

10/10 Excellent

Erik K.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! No complaints
Stayed 1 night in Oct 2021

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021