Ratings based on 562 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Cool hotel by the subway

Posted Dec 11, 2017
Our room had a kitchen and great location . The staff was amazing. Although the hallway smelled very strong of stale cigarettes. The room was clean and comfortable.
Comment from Hotel Management
Dec 12, 2017 by lis, Hotel Management
Thank you for your recent stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Fantastic apartment

Posted Dec 10, 2017
Cannot fault the staff friendly helpful, polite always there to help. Brilliant apartment so much space everything you need. Great location cross the road to the subway. Would definitely recommend and 100% would use this hotel again. Thank you for making our stay such an enjoyable one.
Comment from Hotel Management
Dec 12, 2017 by lis, Hotel Management
Thank you for your recent stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2017
It was a pleasant stay. The front staff was very pleasant and helpful.
Comment from Hotel Management
Dec 12, 2017 by lis, Hotel Management
Thank you for your recent stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Great place to stay

Posted Dec 6, 2017
Pros: Location
Cons: Oven door needs to be fixed, the seal is worn
Location: Location is great, new 2nd avenue train line is just outside
Hotel staff was wonderful, whatever I needed the staff was great
Comment from Hotel Management
Dec 12, 2017 by lis, Hotel Management
Thank you for your recent stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando fl

Posted Dec 4, 2017
Hotel is really nice. Location for me was very good. The Q line is at the door.
Comment from Hotel Management
Dec 14, 2017 by lisa, Hotel Management
Thank you for your recent stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Movin’ On up to the east side

Posted Nov 20, 2017
I had an enjoyable stay for the money. I only stayed for a day but the suite was very spacious. I went by myself but I would bring my whole family. Was conveniently located on the 96th/ 94th Street Q line. Staff was great!
Comment from Hotel Management
Nov 29, 2017 by Lisa, Hotel Management
Thank you for your recent stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Pros: loved the area and the view and the roominess
Cons: Maintenance
Location: nice area, stores for snacks and close quick meals. Subway close. Good area
Nice hotel. Great views. Weird happening, however. they upgraded us to a bigger unit and then proceeded to lock the doors to the extra bedrooms. Just odd. Never have had that happen before when upgraded. Several minor items need maintenance. Ice cubes took a long time to freeze and water from fridge came out super slow.
Comment from Hotel Management
Nov 29, 2017 by Lisa, Hotel Management
Thank you for your recent stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Posted Nov 5, 2017
This was an excellent place to stay. The staff was friendly, attentive, helpful, welcoming. The rooms are spacious, clean and accommodating. It is close to everything, esp East central park, museums. The views are fantastic. Best yet, it feels safe, is quiet and affordable.
Comment from Hotel Management
Nov 29, 2017 by Lisa, Hotel Management
Thank you for your recent stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Simply brilliant

Posted Oct 26, 2017
Love the location and closeness to the subway, staff were great and made us feel welcome all the time. If you like dining out? this is the best place for you without the hustle and bustle of New York
Comment from Hotel Management
Nov 29, 2017 by lis, Hotel Management
Thank you for recent stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Nice area with nearby shopping and dining.

Posted Oct 24, 2017
Pros: Clean and safe.
Location: Lots of convenient dining and shopping. Within walking distance of other nice areas on the upper east side.
It was nice to be able to book a room at the last minute that was conveniently located in a nice area.
Comment from Hotel Management
Dec 12, 2017 by lis, Hotel Management
Thank you for your recent stay.