Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
67% of guests recommend
4.7 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from new zealand

Beautiful hotel

Posted Aug 17, 2014
Fabulous hotel in beautiful situation, outstanding rooms, pure luxury and well worth staying in.
5 out of 5
for Everyone
by Rosie from Portland OR

Posted Oct 18, 2013
Pros: Location, Location, Location. Complimentary breakfast was good. Outside seating for restaurant and it was always bustling. Cobblestone streets
Location: The visitors information center is just down the block giving you maps for a walking tour of Regensburg, a UNESCO site and rich in history.
3 out of 5
by John from Perth WA, Australia


Posted Jul 15, 2013
Pros: location
Cons: noise
Location: very central
Room was very spacious but had no air con and we were unable to sleep with window open because a cafe ran from the front to the back of hotel and the people noise carried on until after 12 at night. Bathroom was modern. Breakfast was very basic and staff seemed to be so rushed with cafe patrons that we as hotel guests felt like an inconvenience. Location was excellent.
1 out of 5
by Sophie from 日本, 東京都


Posted Apr 15, 2012
Cons: 何らかのトラブルで、私の部屋だけ突然電気が一切つかなくなった。チェックアウトの際に説明も謝罪もない。
Regensburgは3回目ですが今回の宿はひどかったです。価格に見合いません。 ①朝食のサービスが異常に遅い。15分は待つ覚悟が必要です。 The breakfast service is so long. you have to wait 15 min. ②出発当日の朝5時半に起床、私の部屋だけ電気が一切つかないトラブルがありました。レセプションは7時まで無人、電話不通。7時近くまで外は暗く、廊下のあかりや携帯の明かりで準備をするという悲惨な状況でした。 7時にようやくスタッフが来て何人もが出入りして修理をしました。 これに関して正式なホテル側の謝罪はありませんでした。朝食をとる時間も当然ありません。 トラブルがあった際に明確な謝罪がないホテルは最低だと思います。 The day of departure, the lignt in my room did not work. The reception doesn't open untill 7:00AM, so I had to prepare my departure in the dark. No excuse No apology concerning this accident. Horrible. ③スタッフの対応に差がありすぎます。決して高級ホテルではありません。 尚、当方英語とフランス語を話します。
4 out of 5
for Everyone
by Byakko from 日本, 東京23区


Posted Jan 4, 2012
Pros: 建物と部屋の醸し出す雰囲気
Cons: 特になし
Location: 駅からの便は悪いが、付近の散策には好適
5 out of 5
for Couples
by A verified traveler from London, UK

Perfect for a quiet and relaxed time away

Posted Oct 8, 2011
Excellent hotel in the centre of the old town. Each room is unique and full of character. I'd highly recommend the restaurant also, some of the best food I've ever had.