Ratings based on 1,430 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Feb 21, 2018
Check in was easy and professional Switched room to one with a king size bed View is terrible, facing pedestrian and trees Service is good
Comment from Hotel Management
Feb 21, 2018 by Fairmont Chateau Whistler , Hotel Management
Thank you for your feedback. We are delighted to read you experienced good service. Please accept our sincere apologies you did not like the view from your guestroom. We hope to have the opportunity to welcome you back for a more positive stay in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bermuda

Great ski in/out.

Posted Feb 16, 2018
Staff all super friendly and efficient. The best hotel in Whistler for me! Will definitely be back.
Comment from Hotel Management
Feb 21, 2018 by Fairmont Chateau Whistler , Hotel Management
Thank you for the positive review, Charlene. It is great to read you come back to be our guest again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2018
Pros: Great food, easy ski, beautiful, mountain view, hot tubas and pools are amazing and private midweek
Cons: free parking
Location: Good food, pubs and ski stores. Pure bread bakery a must. Wonderful walk to Olympic center. All the trees lit up. Beautiful. Pubs fun
Ski from hotel to lift. Trees lit up in colorful lights
Comment from Hotel Management
Feb 9, 2018 by Fairmont Chateau Whistler , Hotel Management
Thank you for the positive review!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great family friendly ski resort

Posted Jan 29, 2018
Very accommodating to families with young children.
Comment from Hotel Management
Jan 31, 2018 by Fairmont Chateau Whistler , Hotel Management
Thank you for taking the time to write a review! We hope to welcome you and your family back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Winter get away

Posted Jan 23, 2018
Pros: Great location on the ski run
Cons: earlier check-in
Location: Lots of resturants within walking distanace, lots of sledging, lots of ice skating, and lots of things to do not outside if you don't like the snow
The entire staff was awesome! I can not say enough about how wonderful everyone was. I had never been to such a well run, well appointed facility, where everyone smiled, where everyone was kind and willing to assist in every aspect. We will be back.
Comment from Hotel Management
Jan 25, 2018 by Fairmont Chateau Whistler , Hotel Management
Thank you for taking the time to share your comments. It is great to read you enjoyed your stay with us. We are looking forward to your return
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2018
Best service, and comfortable bed and pillow. I love to be back next time.
Comment from Hotel Management
Jan 22, 2018 by Fairmont Chateau Whistler , Hotel Management
Thank you for sharing your experience. We are thrilled to read you enjoyed your stay and we're looking forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Ski in and out hotel - absolutely wonderful!

Posted Jan 8, 2018
We have stayed many times in Whistler at various hotels and this has been the best experience we've had! Fabulous room, accommodating and friendly staff, great facilities and ski in and out. Loved the cafe for a drink at the bar after skiing - not as madly busy as the main bar and with super friendly staff. Great food here too. All in all it was a great stay and we'll certainly be back!
Comment from Hotel Management
Jan 22, 2018 by Fairmont Chateau Whistler , Hotel Management
Thank you for sharing your experience. We are thrilled to read you enjoyed your stay with us. We are looking forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Experience

Posted Dec 27, 2017
Wonderfull experience for all my family, was so good, the only think that is so expensive, but it’s magic
Comment from Hotel Management
Jan 25, 2018 by Fairmont Chateau Whistler , Hotel Management
Thank you for taking the time to share your comments. We hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2017
Great trip for our anniversary. Service and quality were above what we were expecting. We would gladly stay at the hotel again, the only thing for next time would be a view other than trees. Christmas time in whistler was a beautiful getaway for us and possibly the family next time.
Comment from Hotel Management
Dec 19, 2017 by Fairmont Chateau Whistler , Hotel Management
Thank you for the kind comments! We are thrilled to read you enjoyed your stay with us. We hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Absolutely fantastic!!

Posted Dec 16, 2017
Pros: Decorative look....staff....location
Incredible location, staff. lodgings and nachos! Decorations for Christmas were incredible.
Comment from Hotel Management
Dec 19, 2017 by Fairmont Chateau Whistler , Hotel Management
Thank you for the kind comments! We are thrilled to read you enjoyed all the beautiful Christmas decorations.