Ratings based on 1,144 Verified Reviews
4.0 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Troy, NY
Hotel For Frequent VistorsPosted Jan 13, 2011 on Hotels
We've been using Hotel Alexander for a couple of years now. We have family on the upper west side so we're in and out of the City frequently. We we don't need fancy. We need comfortable, clean, reasonable and convenient. Hotel Alexander is perfect for us
for Couplesby A verified traveler from Raleigh, NC
Good hotel on a budgetPosted Dec 29, 2010
The staff was extremely helpful. When we first arrive we had a problem with the heating in our room (which was kind of a big issue since we went for Christmas), but the staff gave a new room immediately (they even upgrade us at no extra cost). The hotel is conveniently located near restaurants and a metro station, also within walking distance of the M60 bus stop (if you are coming from LGA this can be really useful). Overall a good hotel, nothing fancy but just what you may need if visiting the city for a few days.
by A verified traveler
Very run downPosted Dec 27, 2010 on Hotels
Spartan was the only word when could muster for our room. It was cold, the heat was inconsistent and had no control in the room. There was also a section of wallpaper peeling back with mold on the wall underneath, very unhealthy for anyone concerned about toxic molds. We came away from our stay sick from allergy issues. The hotel in general was very run down.
by A verified traveler from California
Never again!Posted Dec 23, 2010
Although this hotel appears charming from the outside, it is very dirty, and not renovated on the inside. The elevator, literally, holds only one or two persons. The stairs are steep, and smell of urine. The carpets are worn, torn, and filthy. The front desk people are unpredictable. Some were nice and helpful, others were very rude. our room was either freezing or sweltering. The old-school furnace hissed all night. It was not a comfortable hotel at all.
for Couplesby A verified traveler from Kirkcaldy, Scotland, UK
A nice little place in the upper west side.Posted Dec 20, 2010
When we first arrived check in was quick and easy and only took a few minutes. we were given a room on the 6th floor which was basic but was perfect for us as we weren't planning on spending much time in it anyway! We were apprehensive about sharing a bathroom with other people as this was the first time we have ever done this. But to be honest it was no problem at all as the bathroom was always free and was right next to our room. So i wouldn't advise paying the extra for your own bathroom. The lift in the hotel was quite slow but thats just a minor rather picky observation. The hotel staff were also very friendly and helpful, we asked for advice a couple times about where to get off the subway and stuff, and they always went out of their way to explain everything to us. Also their was always someone on the reception 24 hours a day. Also they were quick to respond when we asked for clean towels, they were brought up really quickly. There was also internet available in the lounge area,you paid 1 Dollar and got 10 minutes which i thought was reasonable. The hotel was also in an ideal location for jumping on and off the subway as it was a two minute walk to the station. So overall i would definitely recommend this hotel to people looking to visit New York on a budget!
for Otherby A verified traveler from Winnipeg, MB
NY on a budgetPosted Dec 15, 2010
The hallways are a little scary-looking, but the room seemed to have been re-done recently. For the price, it compares very favorably to others in the neighbourhood. Bathrooms are clean and well maintained.
by A verified traveler
Great location, nice hotel, great pricePosted Dec 15, 2010 on Hotels
Great location in the upper west side and the rates are a steal. Rooms are clean and comfortable, I had a room with my own bathroom which was very modern and nice. I will definitely stay here again in the future.
by A verified traveler
Posted Dec 10, 2010 on Hotels
for Couplesby A verified traveler from yorkshire,UK.
great tripPosted Dec 2, 2010
from checking in online with KLM couldnt of been easier,they looked after us great very helpful.now to NY good hotel good nieghbourhood,felt very safe,subway was easy to use you must buy a metro card one $20 does both of you for a week.for seeing NY go for the city sights NYtours, so easy jump on hop off,guided tour very knowledgable & funny guides.eat at local places if its full its good grub.watch out for rip off electrical photography shops times square,although you can get the prices down by as much as 70% keep your wits about you,now to the hotel all staff that we spoke with were very helpful and polite.we had private bath the room was spotless ,bed sumptuious,free coffe 7.30amtil 10.00pm.baggage storage for return flight,all in all great trip.the hotel is under a revamp and will make a good place to stay when completed as it is ok know.nice and quiet at night,no traffic noise and only 10 mins from the action by the underground.
by A verified traveler from Washington, D.C.
Pleasantly surprised in New YorkPosted Nov 24, 2010
Great little hotel. Clean and comfortable room. Good heat! Right next to metro station. Would definitely stay here again.