“I booked through Expedia and paid at the time of reservation (night before the stay). I was then charged again when I checked in. I’ve tried reaching out to The Star but with no response so it looks like I’m not getting my money back. Very frustrating!”
“It's such a shame because the Rose Cottage is in a great location but it was very tired and could do with a proper up grade. Cobwebs everywhere which I didn't mind but when I went to use cutlery, saucepans, glass jar they were dirty and I had to clean them. There's no dishwasher so maybe the previous people that stayed didn't know how to wash up by hand and the cleaner didn't check. Also the fridge wasn't turned on and took a long time to get cold meaning no cold beers with our dinner. I……
“Bautiful cosy hotel, everything I expected. Comfy bed and friendly staff, everything I needed was in the room. Recommend for convenient town centre stay.”
“Really lovely staff, lovely room and great food. Only point to note is that the accomodation is above the pub, so if you go to bed early this may not be the place for you as some of the bar sounds can be heard until closing time.”
“Our luxury double room was spacious, clean and kept clean by staff each day.
The only comment we would make was that the continental breakfast was not exciting and therefore somewhat disappointing for my wife who does not eat the cooked option.”
“Great location about 10 minutes drive into the City.
Large, clean room with tea, coffee etc and fresh milk in fridge & bottled water too.
Quirky room as part of an old pub so floors a little uneven and steepish staircase to get to rooms, but didn’t detract from the stay.
Breakfast was delicious and staff all extremely friendly & helpful.
As it’s a pub, you are obviously aware of noises from the pub during the day and evening but as soon as it closes, it’s very quiet.”
“The room was clean and comfortable- bed a bit low and no armchair to sit in. Dinner and breakfast were excellent. Staff were helpful and very friendly”