“I booked through Expedia and paid at the time of reservation (night before the stay). I was then charged again when I checked in. I’ve tried reaching out to The Star but with no response so it looks like I’m not getting my money back. Very frustrating!”
“It's such a shame because the Rose Cottage is in a great location but it was very tired and could do with a proper up grade. Cobwebs everywhere which I didn't mind but when I went to use cutlery, saucepans, glass jar they were dirty and I had to clean them. There's no dishwasher so maybe the previous people that stayed didn't know how to wash up by hand and the cleaner didn't check. Also the fridge wasn't turned on and took a long time to get cold meaning no cold beers with our dinner. I……
“It needs a crib sheet in each room telling of breakfast times, emergency tel no's etc. The room was very dark. Bathroom OK but would benefit from some shelves to put toiletries on etc. Breakfasts were very good with a wide choice. Dining in was v good but we felt overpriced. The whole experience was good but felt at £180 it represnted poor value.”