Ratings based on 803 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Nice boutique style hotel

Posted Aug 19, 2017
Really enjoyed our stay here. The hotel overall has a boutique feel. It is close enough to the main drag of Palm Springs so walking to restaurants and shops from the hotel was easy. The food was great and the staff was friendly and helpful. Only gripe is the pool was a little dirty and could have been cleaned more often but with any pool that is being used from early morning to late at night it's understandable. Overall, really loved this hotel and would be happy to stay again at our next visit to Palm Springs.
5 out of 5
Recommended
for Couples
by A verified traveler from Las Vegas, NV

Posted Aug 13, 2017
Perfectly located, and perfectly old school Palm Springs. Superb vibe, excellent environment, lovely food and a great low key crowd. Brian the bar tender gives the whole place personality. The furnishings in the rooms and the character of those spaces is exceptional.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Lovely hotel with a great pool

Posted Jul 28, 2017
Pros: The pool, the delicious food and drinks, and the wonderful service
Location: There are lots of great spots to eat and shop nearby, and even if you don't have a car, many are within walking distance.
My best friend and I wanted a place where we could go to relax, and we were so happy at the Colony Palms. The pool is perfect -- chilled in the summer -- with fantastic poolside service for drinks and food all day. Our rooms were clean and cool. We could not have been happier with our stay.
Comment from Hotel Management
Jul 29, 2017 by Nicole Winslow, Hotel Management
Dear Sutton, Happy to hear you enjoyed all the best parts of Colony Palms Hotel; the food, the drinks, the service , the pool, the rooms and the location! (Next time you must try our amazing Spa!)! We are ready to welcome you back! Thank you, Nicole Winslow
2 out of 5
by A verified traveler from San Diego, CA

Loved this Hotel - in the past.

Posted Jul 11, 2017
Pros: The grounds
Cons: Pool, and food
Location: great location, close to other restaurants.
We have always loved the Colony Palms for its beautiful grounds and unique rooms. It had been a cpl years since we had stayed there last and this time it was just not up to point as it was before. First of all the food offerings are slim if you are a vegetarian. Luckily there are other great options just a short walk from the hotel. Other reviews advised that trying to request any changes in food only end up wrong, so we did not even try. Drinks and french fries were only pool snacks for us! Then the pool - - the water was cloudy, dirty and had a slight bad smell. Yes, it was 115 degrees and many people with all the sunblock, etc were in there.....but please.... it is a small pool and can't be that hard to keep in filtration 24-7. Maybe an upgrade in filtration system is needed?? A nice hotel such as Colony Palms should have crystal clear pool water. The beds in our room were lumpy and lopsided and pillows terrible. One thing I can say we enjoyed very much were the spa treatments. The spa technicians were very very good and the treatments there are great!!
Comment from Hotel Management
Jul 14, 2017 by zack, Hotel Management
I am sorry your stay was not all it should have been. Your critique is important to us and we are currently resolving the pool issue. If you would like to discuss your stay further please do not hesitate to call and ask For me. Sincerely, Zachary Cordero Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

A nice refuge during record hot temperatures.

Posted Jul 5, 2017
Pros: The maintenance of an older feel in the courtyard and rooms. I loved the painted floors, and the tiles in the bathroom floor.
Cons: Self Parking was a little tight on Sunday afternoon.
Location: Some very nice antique and furniture stores are just about a block away.
On a roadtrip from Washington, and my mother and I used this as a stopping off spot on our way down to Carlsbad, CA. We liked it so much that we again stopped here on our way home. There were record highs in California at the time (122 F), and it was nice to sit by the pool and in the restaurant to take refuge from the heat. Plenty of cool water to drink, and other libations. The rooms had an old time feel, and there was nothing lacking. The gardens were very nice, and pleasant to sit in and watch the bird life. You couldn't ask for a place with better and friendlier staff. I certainly plan to include this hotel in future travel plans.
Comment from Hotel Management
Jul 10, 2017 by Zack, Hotel Management
WOW, thank you for your awesome review. We are so happy to hear your stay was pleasant and relaxing. Sincerely, Zachary Cordero Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Pure Bliss

Posted Jun 12, 2017
Best minibar ever (Fernet, Gray Goose, Patron etc.), awesome room service (will bring breakfast and even drinks), nice private patio with hot tub in Casita room, superb location
Comment from Hotel Management
Jun 15, 2017 by Zack, Hotel Management
WOW, it sounds like you totally enjoyed our amenities. It is always great to hear from a guest that completely relaxed and enjoyed our property. Thank you for the kind words. Sincerely, Zachary Cordero Assistant Manager revenue
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Charming and relaxing boutique hotel!

Posted Jun 5, 2017
Pros: It really was more of an adult-only hotel which was nice for moms getting away for a girls trip. Appreciated how quiet and relaxing the pool was.
Cons: Only piece of feedback was a bit more service at the pool area - we had to often get up to get a drink or order food.
Just returned from girl's weekend at CPH and we absolutely loved every minute of our stay. Great location, service from valet to check-in to restaurant was really great. Comfy beds, wonderful amenities in room, fully stocked bar. The Purple Palm drinks and food are delicious. We can't wait to come back!
Comment from Hotel Management
Jun 6, 2017 by Zack, Hotel Management
Thank you for your positive review. I will alert the Restaurant on the pool service and looking forward to your future stays with us. Sincerely, Zachary Cordero Assistant Manager Revenue
5 out of 5
Recommended
for Everyone
by A verified traveler

We love this place.

Posted May 26, 2017
The Colony Palms has never disappointed. If you need a place to relax they have everything you could possibly need. Will continue to visit.
Comment from Hotel Management
Jun 2, 2017 by Zack, Hotel Management
Thank you for your review. We are pleased you had a relaxing stay with us. Please come back soon. Sincerely, Zachary Cordero Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with helpful and friendly staff.

Posted May 19, 2017
A pleasant experience right from check in to check out. The property is well cared for and clean.k
Comment from Hotel Management
May 21, 2017 by Zack , Hotel Management
Thank you. Zachary Cordero Assistant Manager revenue
5 out of 5
by A verified traveler

Great boutique hotel

Posted May 14, 2017 on Hotels
Loved the hotel and location. Small, quaint, old Palm Springs style.
Comment from Hotel Management
May 17, 2017
Thank you, happy you enjoyed our property. Zachary Cordero Assistant Manager