Ratings based on 543 Verified Reviews

4.0 out of 5
79% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from all around

Nice hotel, great views.

Posted Sep 1, 2017
Very Clean, comfortable and easy to find. Great night time city views if you are into that sort of thing and plenty to eat near by.
Comment from Hotel Management
Sep 4, 2017 by Stella, Hotel Management
Thank you so much for posting this review of our property. We value the comments we receive regarding our great customer service and are so pleased to hear you were able to experience it! Your business is greatly appreciated. Enjoy this lovely day. Take care.
1 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma City, OK

Convenient to I40

Posted Jun 30, 2017
Pros: Everything. Staff was great. Hotel was clean and conveniently located.
Location: We walked from hotel to a Mexican restaurant in a nearby shopping center. Further than we thought it was, but still not that bad.
Nice hotel. Just passing through Albuquerque on our way to Grand Canyon. Convenient location off I40. Spacious room. Very clean. Front desk called a few minutes after arrival in room to see if everything was satisfactory I said yes, but wish we had a refrigerator. I was told they were available upon request and that they would send one right up. We left to go eat dinner, and upon our return the refrigerator was in our room and already on and chilled. Check in and check out were both for easy and quick. Doorman was helpful with information about where to go eat dinner within walking distance of hotel. Overall, great experience.
Comment from Hotel Management
Jul 5, 2017 by Stella, Hotel Management
Thank you so much for posting this review of our property. We are so delighted to hear you enjoyed our hotel along with the hotel amenities. I am thrilled to have the pleasure of sharing your experience with the hotel associates. Your business is truly appreciated. Have an awesome week. Take care.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

The staff was incredible, truly 5 star.

Posted Jun 30, 2017
Pros: Staff
Cons: Carpets are near end of life in the room
Location: We used this as a staging point to look at homes, none of which were really nearby, but did check out the local eats and, of course, Costco.
From the greeting at the door, the wait staff in the bar/restaurant, the service was top notch. Only there for two days, but very impressive.
Comment from Hotel Management
Jul 5, 2017 by Stella, Hotel Management
Thank you for taking the time to post this excellent review. We are glad you enjoyed your stay and that you received Marriott's brilliant service. I will forward your comments to our management team. Your business is greatly appreciated. Enjoy this beautiful day. Take care.
4 out of 5
by James

Posted Jun 6, 2017 on Hotels
The room was hot and humid even after an engineer came in to fix. The tub would not drain properly so I ended up taking a shower in ankle deep water. The bar staff was outstanding and the hotel over all was nice. I would come back.
Comment from Hotel Management
Jul 17, 2017 by Stella, Hotel Management
Please accept my deepest apologies for the issues you encountered during your recent stay. The management team has been notified of these issues and are working on solutions to correct them. Thank you for your feedback. Have an amazing week. Take care.
5 out of 5
by A verified traveler

Nice

Posted Jun 6, 2017 on Hotels
Staff was very friendly and helpful. The room was very comfortable.
Comment from Hotel Management
Jul 17, 2017 by Stella, Hotel Management
Your feedback is greatly appreciated. It is a pleasure to know that you received Marriott's brilliant service during your recent stay. Thank you for your business and enjoy this lovely day. Take care.
2 out of 5
by A verified traveler from New Mexico

I will Not stay here again

Posted Jun 5, 2017
Pros: The staff was nice
Location: Good area
No Microwave , No refrigeration , Limited towels and over crowded parking
Comment from Hotel Management
Jun 7, 2017 by Stella, Hotel Management
Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. I have let the respective departments know of the issues you encountered while staying with us and they are working to find resolutions for these problems. We look forward to your next stay with us. Enjoy this gorgeous day. Take care.
4 out of 5
by James

Posted Jun 5, 2017 on Hotels
The A.C. did not work well and the tub would not drain. I stood in ankle deep water when I showered.
Comment from Hotel Management
Jun 7, 2017 by Stella, Hotel Management
Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. It is always a pleasure to hear about our guests receiving Marriott's brilliant service. We do, however, want to apologize for the issues you encountered during your recent stay and I will informed all of the respective departments of your comments. Your business is greatly appreciated. Enjoy this beautiful day. Take care.
3 out of 5
by A verified traveler from Sun City Wesy, AZ

Needed a room for the night

Posted May 31, 2017 on Orbitz
Pros: Hotel line staff very friendly
Cons: The rooms are just too small. Updating the bathroom would be nice
I expected more from a Marriott hotel. I didn't use the amenities of the hotel but the room was less than expected. The bathroom was a one person bathroom. Very small and hasn't been updated in a while. The overall room was small also. If your sitting at the desk, there's not enough room behind the chair to walk by, it's up against the bed. There's just enough room for 2 people, not enough for a family. The bed was very comfortable. I did not think that the room was worth $220, but choose this hotel because someone else was staying there.
Comment from Hotel Management
Jun 5, 2017 by Stella, Hotel Management
We appreciate your review of our hotel. We apologize that you were not satisfied with the overall hotel stay. Our goal is for every guest to leave happy and I am sorry that you did not feel that way upon your departure. Thank you for taking the time to share your experience. Your business is truly appreciated. Enjoy this lovely day. Take care.
5 out of 5
by Lesli

Last Minute Stop

Posted May 30, 2017 on Hotels
We were on a business trip driving from Anaheim, CA back to Texas. We got into Alburqueque late and could not find a room. We finally found this place. It's and older hotel but everything was nice. The only down side I found was free wifi in the lobby only.
Comment from Hotel Management
Jun 5, 2017 by Stella, Hotel Management
Thank you so much for posting this review of our property. We value the comments we receive regarding our great customer service and are so pleased to hear you were able to experience it! Your business is greatly appreciated. Enjoy this lovely day. Take care.
2 out of 5
by A verified traveler

would not stay here again

Posted May 27, 2017 on Hotels
the location and service is good but the rooms are outdated and in need of a deep cleaning.. found a roach crawling next to tv, the beds are really uncomfortable and the air conditioner kept making noise throughout the night..
Comment from Hotel Management
Jun 5, 2017 by Stella, Hotel Management
Please accept my sincere apology for the issues you encountered during your recent stay. I greatly appreciate your honest feedback. The management team will be advised immediately and will share your comments with their staff. This will assist with the hotel's daily training scenarios. your business is truly appreciated. Have an amazing week. Take care.