Ratings based on 898 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Naples

Tired Hotel.

Posted Jul 24, 2017
Pros: Friendly, helpful, courteous staff.
Cons: The overall condition of the hotel ~ rooms and common areas.
Location: Near ABQ Uptown shoppping center ~ great location.
This could be a very nice hotel, especially considering the friendly, helpful staff. Since we stayed here for 5 nights, we had the opportunity to experience it over time. Ddeferred maintenance and not enough help during the morning breakfast rush made it a big disappointment for us. The rooms were never cleaned before 3 pm and then something was always missed ~ dirty towels on the bathroom floor one day, used cups and glasses left in the sink the next day, etc. Would look elsewhere on our next trip to Albuquerque.
1 out of 5
by A verified traveler

Will sleep in a car before I stay here EVER again.

Posted Jul 17, 2017
Will sleep in a car before I stay here EVER again.
Comment from Hotel Management
Jul 20, 2017 by manager, Hotel Management
Can you please elaborate on your comment so we can make improvements if needed. Thanks Shehnaz Mehta GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Temple, TX

Very nice hotel in Albuquerque

Posted Jul 4, 2017
The hotel is easily accessible from I-40. Very nice area with lots of shopping and restaurants nearby. The property was very nice and clean. Good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
Slept comfortably and the staff was great! This is my second time staying here and I would recommend this place to everyone I know.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Good Location for ABQ Tourists

Posted Jun 27, 2017
This hotel is in uptown ABQ, about the central point between the old town and the tramway. So it is a good location if you wanna enjoy all the attractions in ABQ. It is about 15 minutes of driving from the airport. As a Breaking Bad fan, I recommend you drive all the way to the Old Town while stopping by some shooting spots of Breaking Bad and the Whites House is also very close lol. There is a shopping center right in front of the hotel, so it is convenient to buy stuff. But all the restaurants in ABQ close so early! You'd better not have dinner too late, nor you would have problems to find a good spot to have dinner!
Comment from Hotel Management
Jun 30, 2017 by Manager, Hotel Management
Thank you Shehnaz Mehta GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Great hotel near shopping centers

Posted Jun 4, 2017
Very clean and modern hotel. Across street from outdoor shopping center and a block away from mall. Also the theatre is within 3 minute drive. Right off of I40 freeway. Very convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Nice hotel, close to shopping and restaurants.

Posted May 31, 2017
Stayed for 3 nights, the breakfast was great, room cleaned daily, friendly staff and centrally located for convinience.
4 out of 5
by A verified traveler from Albaquerque

Air conditioner nightmare

Posted May 29, 2017
Air conditioning unit right next to bed. Incredibly loud. Impossible to sleep.
Comment from Hotel Management
May 31, 2017 by manager, Hotel Management
Sorry about the A/C Unit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

5 star quality

Posted May 19, 2017
Cons: Shower, needs a little attention, but towels were great.
Location: As above
The staff at this property easily rivals that of any 5 star hotel. Room very clean, and Very comfortable. Location is perfect, right off 40, easy on and off of highway. Located next to shopping and dinning area, Apple Store, Long Horn Stake House, and a number of up market retail and dinning establishments. My wife and I thought this would be a nice destination experience. En-route, driving from Phoenix to Philadelphia. Wish all travel hotels where like this.
Comment from Hotel Management
May 31, 2017 by manager, Hotel Management
Thank you so much for your 5 star rating and we look forward to seeing you all again soon. Shehnaz Mehta GM
4 out of 5
Recommended
for Families
by A verified traveler from Las Cruces, NM

Very quickly becoming our go to hotel for our trip

Posted May 16, 2017
Overall, I cannot say anything negative about the hotel. For the price we pay, location, amenities, and accommodations. This hotel is quickly becoming our go to hotel for all of our Albuquerque visits. About the only thing I can complain, if you will, about is the breakfast. The breakfast spread is a little too institutionalized for my liking, but you get what you pay for. You want a free breakfast, you will get exactly what you pay for. Our family doesn't stay for the breakfasts, so its not a make or break situation for us. Plenty of great restaurants in ABQ. to dine at for breakfast. We will be back for another visit in July and the question as to where to stay is already answered.
Comment from Hotel Management
May 31, 2017 by manager, Hotel Management
Thank you so much for your loyalty and we will strive to exceed your expectations every time. Shehnaz Mehta GM