Ratings based on 37 Verified Reviews

4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Lima Peru

Beautiful setting

Posted Dec 12, 2017
Pros: All of it.
Cons: Hard to say. Nothing that I can think of.
This is a place where you will be able to sit in a chair by the river, sip a cup of tea and marvel at the majestic Sacred Valley. Or you can go hike. Or do river rafting. Or get into a train for Macchu Picchu. The setting is gorgeous, and the hotel works perfectly.
Comment from Hotel Management
Dec 23, 2017 by Patricia, Hotel Management
Dear Guest, We would like to thank you very much for choosing the Rio Sagrado Hotel for your recent visit to the Sacred Valley. Our goal is to create an unforgettable experience and to offer you the very highest standard of comfort and service. We will look forward to having you stay with us again and remain at your service. Sincerely, Patricia Pinillos General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel

Posted Dec 11, 2017
This is a very special place. Magical location with a wonderful hotel and staff.
Comment from Hotel Management
Dec 23, 2017 by Patricia, Hotel Management
Dear Guest, We really appreciate your time to comment about your experience with us. Belmond Hotel Rio Sagrado is not located in the main road but as you see after a long trip you feel like you stop in the paradise with a really nice view to the mountain and the Urubamba river. It was a pleasure having you with us and specially that we did our best to make your stay memorable. Hope to have you back with us soon. Best Regards Patricia Pinillos General Manager
5 out of 5
by A verified traveler

Sacred Valley of the Incas

Posted Jul 2, 2017 on Hotels
It was sweet despite short, wish we stayed another night!
Comment from Hotel Management
Jul 29, 2017 by PPinillos, Hotel Management
Dear Guest; We would like to thank you very much for choosing the Rio Sagrado Hotel for your recent visit to the Sacred Valley in Cusco. Our goal is to offer you the very highest standard of comfort and service and you help us to achieve it with your comments. To enjoy the Sacred Valley at least 03 nights will be the best option. We thank you again for your preference and we look forward to welcome you in the near future. Sincerely, Patricia Pinillos General Manager
5 out of 5
by Alecia

Beautiful rooms and hotel, and alpacas too!

Posted Jun 27, 2017 on Hotels
We loved our stay here. The room and overall hotel are unique and exceptionally nice, and the grounds are near the river and beautiful. The service was friendly and professional, and the food was great. The hotel is on the side of a hill facing the river, so it's not good for someone who doesn't like stairs. The grounds are large and grassy, and we loved the chance to feed the alpacas in the morning. Our room here was the nicest of the 5 places we stayed during our trip to Peru. When you first turn from the road to this hotel, you cross a railroad track and begin to worry. When you get to the actual hotel, it's a little like entering paradise.
Comment from Hotel Management
Jul 29, 2017 by PPinillos, Hotel Management
Dear Guest, We are very glad that you chose Belmond Hotel Rio Sagrado at the Sacred Valley in Cusco. Thank you very much for your kind comments about the quality of the service, food offered and staff kindness in our property. This means that we overpass your expectations. I hope you can come to visit us again. In the meantime, we remain at your service. Best regards, Patricia Pinillos General Manager
5 out of 5
by A verified traveler

Posted Jan 9, 2017 on Hotels
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Thank you very much for sharing your comments with others in TripAdvisor. It is a pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences for you. Dear Guest; Thank you very much for sharing your comments with others in TripAdvisor. It is a pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences for you. Belmond Hotel Rio Sagrado will always be your home away from home. Receive our greetings from this magical spot of the Sacred Valley of the Incas. Best Regard Patricia Pinillos
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 8, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Posted Sep 11, 2016
Great hotel. Beautiful location. Room was big with amazing view of the valley and river. Plus two baby alpacas living on the property!
Comment from Hotel Management
Sep 30, 2016 by GM, Hotel Management
Dear Guest; Thank you for sharing such candid feedback regarding your stays at the Belmond Hotel Rio Sagrado at the Sacred Valley. We are delighted to know that you have experienced an enjoyable stay with us. We believe that the small details in service are what really make the difference between service and excellent service. Thank you again for your detailed comment because it implies that we surpassed our goal. We will look forward to having you stay with us again and remain at your service. Sincerely, Patricia Pinillos General Manager
5 out of 5
by Jarmo from Espoo, Finland

Great relaxing experience after 7 days of hiking.

Posted Jul 23, 2016 on Hotels
We relaxed at Rio Sagrado after hiking the Salkantay trek. What a wonderfull place for relaxation! With only 23 rooms/villas, the place is so quiet and peacefull. One afternoon we had the spa for ourselves. Next afternoon the pool. While at the pool, they brough chilled fruit skewers - complementary. The restaurant is nice and cosy, and had live music on the evenings when we were there at dinner time. Service was great, attentive and friendly, and at the same time discreet. Feeding the baby alpaca in the morning was fun, as was the pisco tasting! It takes a bit less than an hour to walk into Urubamba, which is a nice local town - all the better hotels here seem to be a bit remote.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Dear Guest; Thank you for taking the time to share your recent experience at the Belmond Hotel Rio Sagrado with others. We believe that the small details in service are what really make the difference between service and excellent service. We are glad that you have a great time during your stay. I hope to welcome you in the short future. Sincerely, Patricia Pinillos General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location-great Staff

Posted May 23, 2016
Pros: Location next to the river. Very quiet.
Cons: Wi-Fi in the Orchid Villa was intermittent.
Location: Daily guided trips with a driver to pisa,Salinas,Moray,Maras,Cusco.
Very nice location next to the Rio Urbama River in the heart of the Sacred Valley. Expensive compared to other places in Peru but well worth it.
Comment from Hotel Management
Jun 9, 2016 by GM, Hotel Management
Dear Guest; Thank you for sharing such candid feedback regarding your stays at the Belmond Hotel Rio Sagrado at the Sacred Valley. We are delighted to know that you have experienced an enjoyable stay with us. We believe that the small details in service are what really make the difference between service and excellent service. We are taking corrective mesures with wifi conection in order to hace succesfull conection in all our property. We will look forward to having you stay with us again and remain at your service. Best Regards Patricia Pinillos General Manager
5 out of 5
by Andrew from Weston-s-Mare

Total relaxation

Posted Apr 1, 2016 on Hotels
Really relaxing property ideal after Macchu Pichu and Cusco. The staff make it special. Nothing too much trouble
Comment from Hotel Management
Jul 2, 2016
Dear Guest,  Thank you for sharing such candid feedback for your recent stay at the Belmond Hotel Rio Sagrado at the Sacred Valley. We believe that the small details in service are what really make the difference between service and excellent service. Again thank you and please do not hesitate to contact me when your holidays bring you back to the Sacred Valley in Cusco. Cordially, Patricia Pinillos General Manager