Ratings based on 269 Verified Reviews

4.9 out of 5
94% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great hotel

Posted Jan 22, 2018
Good restaurant but the wine list has to be done by someone who knows about wine and price. Good wine and middle wine way too much expensive. Bad selection also....but personal very nice....they would sell more good wine if they would make it affordable. Some of the wine were 5x the price in store!!!!!! Just saying....
5 out of 5
Recommended
for Everyone
by A verified traveler from usa

The best hotel experience ever

Posted Dec 30, 2017
The best hotel experience ever This hotel surpasses all other hotels we have ever stayed in. The facility is beautiful, staff could not be more friendly. We would come back to Peru just for this hotel.
Comment from Hotel Management
Jan 2, 2018 by Isaac, Hotel Management
Good morning, Thank you for your preference in Tambo del Inka! Great to know that you did have a marvelous stay in our property and that you are already considering coming back. Thank you indeed for you preference and very best wishes for 2018. Regards, Isaac Pilares
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
The hotel and staff are all great...the tour guide (Alvaro) was also great and knowledgeable. The breakfast, food and drinks are excellent.
Comment from Hotel Management
Dec 3, 2017 by Isaac Pilares, Hotel Management
Good afternoon, Thank you for your preference in Tambo del Inka. Your opinion is very important to us therefore it will be shared with the rest of the organization. Thank you for such a great review and do look forward to your next stay with us. Respectfully, Isaac Pilares
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

One of the most attractive hotels and locations.

Posted Nov 30, 2017
Pros: See above.
Cons: The check-in and check-out procedures are overly burdensome and slow due to the design of the processes. The staff get through it as best they can.
Location: See above re setting. We went on to Machu Picchu by rail.
I have stayed at hundreds of high end properties around the world. This one is among the top ten. The setting and grounds provide a beautiful welcome and envelope to this experience. The design of the public areas and the guest rooms and the use of various woods are so perfectly matched to the setting, and the textures, colors and lighting of walls, floors and overhead are such a pleasure to examine. The objects and decorations throughout captured my attention for quite some time, as I took dozens of photos of the hotel entrance, the public areas and the guest room. The restaurant offerings were extensive for the types of meals scheduled, and were very tasty, adequate in quantity, of high quality, and graciously served. Staff in all areas we visited are friendly, helpful, knowledgable, and effective. They are so important to the hotel's image and success. We thank you for a wonderful experience! As mentioned below, the check-in and check-out processes need to redesigned. They are very cumbersome and slow compared to hotels in Cusco and Lima. A check-in form for each person in one room makes no sense to me. My credit card was run during check-in, but then was done again during check-out as if the first time meant nothing. This wastes guests' time when they are trying to move on with their trips. Very annoying.
Comment from Hotel Management
Dec 7, 2017 by Isaac Pilares, Hotel Management
Dear Mr. Don, Thank you for taking the time to share your recent experience at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for your preference and we hope to serve you again whenever your travels bring you back to Urubamba. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

highly recommend this resort

Posted Oct 30, 2017
Peru offers such amazing adventures and to be able to go out and push yourself to the extreme knowing you have a luxurious place to return makes it the perfect balance. From the aesthetic appeal to the superior staff this resort will meet the highest of standards - we couldn't recommend it more
Comment from Hotel Management
Oct 31, 2017 by Isaac, Hotel Management
Good morning, Thank you for your preference in Tambo del Inka! Great to know that you did have an outstanding experience while in our property. Let me inform you that our beautiful building was designed by architect Bernardo Fort Brescia and the interior decor was created by Caparra estudio together with local artisans. Thank you highlighting our staff, service and installations. Do look forward to your next stay with us. Respectfully, Isaac Pilares
5 out of 5
Recommended
for Couples
by A verified traveler from Virginia

Great staff & hotel stay for our 2 week visit.

Posted Oct 28, 2017
Pros: We stayed in 5 hotels during our 2 week stay and Tambo del Inka was our favorite by far. Would spend more time there all over again.
Location: We had wonderful spa time and a great handful of restaurant choices around us.
The breakfast at the hotel had an outstanding array of choices.
Comment from Hotel Management
Oct 29, 2017 by Isaac, Hotel Management
Good afternoon, Thank you for your preference in Tambo del Inka! Great to know that you did have a wonderful stay in our property and that you did enjoy our SPA, breakfast buffet and so on. Thank you for considering us your favorite while in the Sacred Valley. Respectfully, Isaac Pilares
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Altos, CA

Beautiful hotel in Urubamba Valley

Posted Oct 24, 2017
Pros: The staff
Cons: Lighting in the rooms
Location: The hotel has its own train stop. We also enjoyed walking into town to visit the market and a few shops
Beautiful hotel with excellent staff. Wonderful breakfast to start the day and conveniently located to train to Machu Picchu.
Comment from Hotel Management
Oct 25, 2017 by Isaac, Hotel Management
Good morning, Thank you for choosing Tambo del Inka! Definitely, our private train station and location are a plus to our property. Thank you for mentioning our staff, buffet breakfast and others. Do look forward to your next stay with us. Respectfully, Isaac Pilares
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

First class!

Posted Oct 20, 2017
What an incredible end to our Peru vacation. The service was amazing. Ronal, the server in the hawa restaurant, reffered to us by name and offered service fit for a king and queen. The ambience of the hotel was one of grander. Best experience ever!
Comment from Hotel Management
Oct 25, 2017 by Isaac, Hotel Management
Good morning, Thank you for your preference in Tambo del Inka! It is great to know that you did have a first class experience while in our property. Sure hope to welcome you back again in time. Respectfully, Isaac Pilares
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, Az

Posted Oct 16, 2017
Such a great hotel to rest up after a long flight and drive to the Sacred Valley. The facilities, staff and meals were all excellent. You will not be disappointed.
Comment from Hotel Management
Oct 18, 2017 by Isaac, Hotel Management
Good afternoon, Thank you for your preference in Tambo del Inka! Deeply glad to know that your whole experience in our property was great. Do look forward to your next stay with us. Respectfully, Isaac Pilares
5 out of 5
Recommended
for Everyone
by A verified traveler from sao paulo

Visiting the sacred valley again

Posted Oct 16, 2017
Let's make it very short...I have stay in the sacred Valley many times and I know all the high end hotels...Tambo del Inca is still the best! Room for improvement: the food at lunch and dinner
Comment from Hotel Management
Oct 18, 2017 by Isaac, Hotel Management
Good afternoon, Thank you for your preference in Tambo del Inka! Deeply glad to know that your whole experience in our property was still the best in the Sacred Valley. Thank you for bringing the food issue to my attention. Your opinion is very important therefore it will be shared with the rest of our organization. Do look forward to your next stay with us. Respectfully, Isaac Pilares