Ratings based on 240 Verified Reviews

4.9 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, Az

Posted Oct 16, 2017
Such a great hotel to rest up after a long flight and drive to the Sacred Valley. The facilities, staff and meals were all excellent. You will not be disappointed.
5 out of 5
Recommended
for Everyone
by A verified traveler from sao paulo

Visiting the sacred valley again

Posted Oct 16, 2017
Let's make it very short...I have stay in the sacred Valley many times and I know all the high end hotels...Tambo del Inca is still the best! Room for improvement: the food at lunch and dinner
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Beautiful hotel in midst of spectacular scenery

Posted Oct 12, 2017
Pros: Staff was always ready to assist, answer questions and made them selves available at all times.
Cons: My only small complaint is that the lighting in the room is a bit dim.
Location: Great location to see the Sacred Valley. Hired a driver through the hotel for a day and also did a day trip to Machu Picchu; train station on property
Stayed here at the end of September for 4 nights. Wish I had stayed longer. Everywhere you look this hotel is just gorgeous. Beautiful fireplaces, locally made textiles and ceramics are throughout the hotel. The magnificent onyx wall in the bar is breathtaking. And the pool! Just perfect design of indoor/outdoor space. Our room was large and beautifully appointed. The view of the Andes from our room was incredible. As if this isn't enough, the staff is beyond helpful and attentive. Wonderful service and interactions with everyone from the moment we arrived.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

outstanding hotel

Posted Oct 5, 2017
Pros: everything about this hotel is good
great hotel , service is impeccable , rooms are great , linens and fantastic, nice bathroom, great food, not a bad thing to say , only great and outstanding hotel overall.
Comment from Hotel Management
Oct 5, 2017 by Isaac Pilares, Hotel Management
Dear guest, Thank you for sharing your experience at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado and we hope you choose to stay with us again whenever your travel needs bring you back to Urubamba. Respectfully, Isaac Pilares
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Amazing hotel and wonderful people

Posted Sep 17, 2017
This hotel is amazing. The staff is great and made our stay sooo wonderful. Front desk, managers, concierge, restaurants staff...everyone is smiling and know your name and they are ready to help you. Rooms are big and clean... Service amazing:) I can't recommend this place enough. 5stars is too low for them. I can't wait to come back:) Thank you Tambo del Inka for making my birthday an amazing experience
Comment from Hotel Management
Sep 20, 2017 by ipilares, Hotel Management
Good morning, Thank you for your preference in Tambo del Inka! Great to know that you chose our property for such a special occasion like your birthday. I am sure you di have an amazing time with us. Sure hope to welcome you back again in time. Respectfully. Isaac Pilares
5 out of 5
Recommended
for Couples
by A verified traveler from Miami Fl

very nice hotel, very luxury!

Posted Aug 23, 2017
Pros: The Spa
The Concierge Staff is spectacular! all our excursion were very well coordinated by the Concierge desk.
Comment from Hotel Management
Aug 28, 2017 by Isaac Pilares, Hotel Management
Good morning, Thank you for choosing Tambo del Inka! It is very pleasant to read your comment and see that you did have a luxurious stay in our property. Thank you for highlighting our concierge team job. I am confident that all of our staff is is always trying to exceed each of our guests´ expectations. Sure hope to welcome you back again in time. Respectfully, Isaac Pilares
4 out of 5
Recommended
for Everyone
by A verified traveler

Tambo del Inka

Posted Aug 13, 2017
We really enjoyed the beautiful rooms and facilities as well as the restaurant. The food was exceptional. Unfortunately the staff was not as motivated to please guest as in other similar hotels. It seemed that they would recommend activities that were overpriced and were not always motivated by the best interest of the hotel guest. We experienced a few situations of the hotel booking us taxi fares that were 3x the going rate. We booked a tour through the hotel and it just felt like they were penny pinching on every line item. It is a beautiful hotel so I hope they are able to address this issue.
Comment from Hotel Management
Aug 28, 2017 by Isaac Pilares, Hotel Management
Good morning, Thank you for your preference in Tambo del Inka! Definitely our culinary boom has spread out tremendously and our guests do enjoy our food in both our restaurant and bar. Thank you for bringing the tour and transfer service to my attention. Your opinion is very important to us therefore it will be shared with the rest of our organization. Sure hope to welcome you back again in time. Respectfully, Isaac Pilares
4 out of 5
by pedro

Posted Jul 10, 2017 on Hotels
Comment from Hotel Management
Jul 15, 2017
Good afternoon, Thank you for your nice score. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Colombia

Very nice location, excelente staff service

Posted Jul 3, 2017
Incredible place! Outstanding food, location and service Fully recommended
Comment from Hotel Management
Jul 8, 2017 by isaac pilares, Hotel Management
Dear guest, Thank you for sharing your experience at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado and we hope you choose to stay with us again whenever your travel needs bring you back to Urubamba. Sincerely,
5 out of 5
by Leon

Posted Jun 29, 2017 on Hotels
Great hotel, great food, great service.
Comment from Hotel Management
Jul 1, 2017
Dear guest, Thank you for your preference in Tambo del Inka! Deeply glad to know you has a great stay with us. Sure hope to welcome you back again in time. Respectfully, Isaac Pilares