Ratings based on 51 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from frinton, essex, u.k.

Great hotel and wonderful helpful staff

Posted Jan 14, 2017
Pros: Always coffee and juice in the foyer, a great touch...for us coffee lovers. And I must say the coffee in uruguay is the best I have ever had.
Cons: Honestly nothing
Location: The hotel is on the ramble that goes around part of the city. Great for walking or jogging miles along the beach.
We had six days staying at the Cala de volpe hotel, whilst getting to know Montevide. The hotel overlooks a beach on the River Plate. We caught the bus into the city 30 pesos each for any local trip,bus stops close to the hotel. All the staff were very friendly and helpful, and sorted out any requests quickly and efficiently. The desk staff all speak some English,and some fluently. They even stored a bag for two weeks while we travelled around uruguay, without charging. The buffet breakfast was excellent, the best we had anywhere on our three week stay, and the dining room staff very efficient. Rooms also very clean, and staff in that department always willing to get extra towels etc. The gym and hot tub is on the roof area and again very clean with extra towels and fruit. We recommend this hotel highly for a holiday in montivideo.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Posted Oct 24, 2016
Location: Great location, ocean front, shopping mall around the corner
Nice hotel, Uruguayan style, good service and good view of the beach and the ocean
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Nice hotel on the Rambla

Posted Jul 28, 2016
Pros: Clean, staff helpful. Everything really!
Cons: Uruguayan breakfasts are too simple for N American tastes (everywhere)
If you dont mind being out of the central city, this is a good choice. We were conflicted about which option to choose - town or Rambla-, but were not unhappy with Cala de Volpe. You can take the slow 121 bus into town - but Montevideo is muy tranquilo, there´s not much to do really, so a long bus ride is actually a way to relax further and see the town. The hotel has good restaurants and a shopping centre nearby. Walks on the Rambla are nice. 30 minutes will take you to the big Montevideo sign where all the tourists get their photos taken. Breakfast was typical of Uruguay, uninspired and pretty basic, but the dining room of the hotel is beautiful and many people got afternoon tea and dinner there and seemed happy (we only had breakfast). Rooms are nice, clean, beds very comfortable, all quiet. We had a good view of the river from our room (which was the basic, and perfectly adequate, one)
Comment from Hotel Management
Oct 7, 2016 by Romina Torres, Hotel Management
Dear Montealjaq, Thank you for the kind words, it was our pleasure as well to have you at the Hotel. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC Dwellers

Hotel situated in a very pleasant neighborhood

Posted Feb 21, 2016
Located in proximity to a shopping center and two good dinning restaurants, as well a few mins from the tourist town next door...cannot ask for a better temporary home.
Comment from Hotel Management
Jul 25, 2016 by Romina Torres, Hotel Management
Dear New Yorkers, Thank you for the kind words, it was our pleasure as well to have you at the Hotel. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Great Hotel

Posted Nov 5, 2015
Pros: Everything
Location: Excellent location, great neighborhood, near the beach, shopping center and great restaurants
One of the best experiences, everyone was very friendly and always willing to help. The location is excellent. Very professional staff. I will definitely recommend Cala Di Volpe Hotel or will come back on my next trip.
Comment from Hotel Management
Jul 25, 2016 by Romina Torres, Hotel Management
Dear Luis, Thank you for the kind words, it was our pleasure as well to have you at the Hotel. Do not hesitate to reach for us for futures reservations, we will more than glad to help you. Kind regards,
2 out of 5
by A verified traveler

Ridiculously overcharges for services

Posted Oct 2, 2015
Pros: The room was clean and comfortable, most of the staff was friendly, and the breakfast buffet was good.
Cons: The service of some of the staff could be improved. Although most of the staff was friendly, they weren't so quick to offer assistance
Location: The location is very nice, right on the water. There are lots of restaurants and shops nearby
We were ridiculously overcharged for laundry services and they were very shady about it. Although everything else is charged in Uruguayan pesos, the laundry is charged in US dollars and they are not very clear in informing us of that. If we had been made aware of this fact, we definitely would not have use their laundry services, which means that we would have had to go to a laundromat which certainly isn't what you want to do on vacation. At checkout, they charged an extra $50 for some unclear reason. Other than that, the service was good for the most part except for one or two not-so-friendly front-desk clerks. The restaurant and it's employees were nice, as well as the breakfast buffet. The room was clean and spacious. Although there were positives to staying here, I would not stay here again, nor would I recommend it to anybody else.
4 out of 5
Recommended
for Everyone
by A verified traveler from Savannah, GA

A nice hotel with super staff.

Posted Aug 15, 2015
Pros: The staff. It was excellent and very, very quick to fix the annoying details mentioned above and anything else you may need. Breakfast was delicious.
Cons: If at all possible, the pesky room keys.
Location: Punta Carretas Shopping Center, many other services.
We had a very good experience at the Hotel Cala di Volpe apart from very small annoying details, such as the room keys which demagnetized constantly requiring a trip downstairs, and some of the lights which went out on two occasions.
Comment from Hotel Management
Jul 25, 2016 by Romina Torres, Hotel Management
Dear Susana, Thankyou for your coments. King regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Valbonne, France

Good hotel right in Rambla, with nice view

Posted Nov 21, 2014
Friendly hotel, large room and bath room, nice service, I would qualify as a good 4* hotel.
Comment from Hotel Management
Jul 25, 2016 by Romina Torres, Hotel Management
Anders ¡¡¡thanks for writing to us!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very well located hotel close to shopping area

Posted Sep 29, 2014
Pros: Location and environment of the hotel. Very warm and nice staff
Cons: facilities and some appliances looks old and need to be repalce or fixed
Location: Punta carretas shopping and Touristic points around
attending a meeting was very pleasant place to stay and close to Rambla was a good opportunity to see daily life of Montevideo
Comment from Hotel Management
Jul 25, 2016 by Romina Torres, Hotel Management
Dear guest, Thank you for the kind words, it was our pleasure as well to have you at the Hotel. King regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 20, 2014
Pros: The breakfast.
Location: Near to the ramblas
The hotel had a good location, safe neighborhood, helpful staff and a delicious breakfast.
Comment from Hotel Management
Jul 25, 2016 by Romina Torres, Hotel Management
Dear guest, Thank you for the kind words.