32-inch flat-screen TV with cable channels, TV

Reviews of Gran Hotel Brisas del Hum

3 out of 5
Gran Hotel Brisas del Hum
Artigas 209, Mercedes, Soriano

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 104 reviews" "
Rating 8 - Good. 41 out of 104 reviews" "
Rating 6 - Okay. 16 out of 104 reviews" "
Rating 4 - Poor. 2 out of 104 reviews" "
Rating 2 - Terrible. 1 out of 104 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

silvana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy contenta con el hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

silvana

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 1 night in Mar 2024

8/10 Good

Stuart

Traveled with group
Liked: Cleanliness, staff & service
Very simple and basic hotel but great for its location and very helpful staff. Definitely not a five star but very affordable and clean
Stayed 2 nights in Jan 2024

10/10 Excellent

Ivan

Liked: Property conditions & facilities

8/10 Good

Jeremy, Oakton

Liked: Staff & service, amenities
Next the plaza good views
Stayed 1 night in Feb 2023

8/10 Good

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building with character, friendly staff, very nice location next to town square
Stayed 1 night in Feb 2023

10/10 Excellent

James

6/10 Okay

Pablo

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central
Very nice hotel close to everything. Quiet surroundings, although it’s a very quiet town. Good room, bed and shower. Expensive but seems to be the norm in Uruguay. Respectful staff and breakfast is fine.
Stayed 2 nights in Jan 2020

6/10 Okay

Gerardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There is only one lift, should be restilyng at least
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
It and old property needs some changes, has a charm of its own but feels outdated
Stayed 2 nights in May 2019
Response from Fvignali on Jun 5, 2019
Dear Guest, Thanks for taking the time tu review our hotel, The hotel is from 1940 but it was completely remodelled 11 years ago, we will look into your comment to check what we feel needs to be updated, we are constantly making changes and investing when the economy allows us. Best regards.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good for a few nights in Mercedes
Was in Mercedes for 1 night. The hotel was good for a shorter stay. Nice staff, need to fix up the hotel a bit even though it seemed to be quite new.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, confortable, excelent location, nice open pool, good gym and playroom. However, the rate is quite expensive for the services you get. I read many reviews complaining about breakfast, i recomend go to get breakfast in the early hours and it would be really nice , i went at 7.15 and it was great. The parking spot is quite tiny, if you have a big car it is possibly you found it a little unconfortable to park, and also take in account there are a few spots. Its also far to take in account that it is safe to let the car in the square in front of the hotel, so it is not a big deal.

4/10 Poor

Paddy, Uruguay

Disliked: Cleanliness, property conditions & facilities, room comfort
City centre convenience, little choice elsewhere.
Despite a re-do this is still a very tired very basic hotel. Mould, brown water, thin windows, weak pillows give it a 2 star at best. There is not much else in this town...but they could do so much better, not a holiday place.

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the city center
Very nice hotel in the best location, in the middle of Mercedes on the town square. The room was brand new, comfortable, and very clean. Breakfast was good and wifi was free and fast. The only little problem was that the elevator was not functioning at the time of check-in. This was one of the best hotels we stayed at during our trip.

10/10 Excellent

Alvaro

Liked: Staff & service, property conditions & facilities
Recomiendo, excelente opcion
Stayed 1 night in Aug 2023

10/10 Excellent

sofia

Stayed 1 night in Jul 2023

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Excelente atención y con instalación impecables, todo muy prolijo.💪🇺🇾🔝🔝
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo hotel. Muy buena atención.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno, pero no informan correctamente.
La calidad del servicio es buena en lo que respecta a la habitación y el desayuno. El Check in fue ágil. El Check out fue rápido pero recién ahí me notifique que no me facturarían el servicio por haber usado este medio para la reserva, a pesar de haber hecho la consulta al efectuarla. De haber sabido que no me emitirían factura, hubiera cancelado la reserva inmediatamente y la hubiera hecho por otra aplicación con la que si me emiten factura cuando así lo solicito. Era un viaje por trabajo y debo rendir mis gastos con facturas validas. Lamentable.
Stayed 1 night in Mar 2023

10/10 Excellent

Fabian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

JORGE ALBERTO

Stayed 1 night in Dec 2022

8/10 Good

Federico

Stayed 1 night in Sep 2022

10/10 Excellent

Nicolás

Stayed 1 night in Aug 2022

10/10 Excellent

Gabriela

Stayed 1 night in Aug 2022

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service
Estadía buena
El personal muy bien, en todo momento tratan de solucionarte cualquier contratiempo. La limpieza, correcta. El desayuno puede ser mejor
Stayed 1 night in Mar 2022

10/10 Excellent

Mariano

Stayed 1 night in Mar 2022

8/10 Good

Luiz Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício
Bom custo benefício em boa localização. Os quartos são simples, porém limpos. Os lençóis poderiam ser maiores e melhor ajustados a cama.
Stayed 1 night in Jan 2022

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía
Todo bien. Lo encontré mejor que hace unos años
Stayed 1 night in Feb 2020

10/10 Excellent

veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy lindo con cochera desayuno e internet gratis. Esta ubicado en frente de la plaza. Tiene restaurant que es muy económico .
Stayed 1 night in Dec 2019

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Michel

Traveled with group
Maybe not Grand hotel anymore
This hotel is past its heyday. I would say the pool and gym are its best features. The rooms need renos. The bathrooms seem to have been renovated. We had a mini suite with a good bed and a so so sofa. Too expensive for the quality. Avoid downstairs restaurant: good thing breakfast is not there.
Stayed 2 nights in Dec 2019

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Correcto
El hotel es correcto, buena ubicación y atención del personal
Stayed 1 night in Oct 2019

6/10 Okay

ZUPIN SCORIA

Liked: Cleanliness, staff & service
Disliked: Room comfort
EN GENERAL...BIEN
para el nivel general de la zona está bien. pero...habitación muy chica, heladerita a llenar por el propio huesped....desayuno algo escueto ....no nos convenció...pero parece que aún así es lo mejorcito que hay. la atención excelente!!
Stayed 1 night in Jul 2019
Response from fvignali on Aug 1, 2019
Estimado Sr. Scoria, Agradecemos el tiempo dedicado a evaluar nuestro hotel; cabe mencionar que ademas de los frigobares a disposicion del huesped en la habitacion contamos con una heladera en el lobby principal con bebidas variadas y algunos refrigerios, respecto a las dimensiones de la habitacion contamos con superiores y suites mas amplias tambien, agradecemos su comentario positivo respecto a la atencion. Esperamos poder hospedarlos nuevamente en breve.

6/10 Okay

Roberto

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Poco mantenimiento de la habitación
La TV no funcionaba y se salió el pestillo de la puerta y quedamos encerrados dentro. Tuvieron que venir de recepción para dejarnos salir.
Stayed 1 night in Apr 2019

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno todo. Recomendable en todo sentido!!
Stayed 2 nights in Apr 2019

8/10 Good

Soledad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Ludger

Liked: Cleanliness, staff & service, room comfort
Mercedes
Die Dame an der Reception sprach zufällig Deutsch,da Ihr Grossvater ausgewandert ist und nie Spanisch gelernt hat. Sie war sehr hilfreich
Stayed 1 night in Jan 2019

6/10 Okay

Guillermo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Marcial

Normal, para un hotel básico del interior
Normal, para un hotel básico del interior
Stayed 1 night in Jul 2018
Response from GHBH on Nov 7, 2018
Estimado Sr Marcial , Es un gusto saludarlo ; Agradecemos sus comentarios , son una herramienta para seguir mejorando en nuestros servicios ; Saludamos cordialmente ; GHBH

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from GHBH on Aug 5, 2018
Muchas gracias ; Agradecemos su visita

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos muito da estadia. Lugar bem central e funcionários atenciosos. Inclusive eles nos trocaram de quarto dando rápida solução a um problema no colchão. Só não gostamos que Uruguai e Brasil foram desclassificados na Copa no mesmo dia, enquanto estávamos lá, mas isso não teve nada que ver com eles.
Stayed 4 nights in Jul 2018
Response from GHBH on Aug 5, 2018
Muchas gracias por sus comentarios , Es un gusto recibirlos y sera un gusto tenerlos nuevamente ; Saludos ,

10/10 Excellent

Ricardo Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descanso y relax antes de cruzar el puente.
Muy cómodo y limpio. Rico desayuno incluido y servicios necesarios tal como eifi, cochera, etc. Lo recomiendo y muy buena atención.

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción
Excelente de pasada a otro lado, cálida atención del personal, muy cómodo

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort