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Reviews of Iberia Hotel

3 out of 5
Iberia Hotel
Calle 24, El Mesana No 685, Punta del Este, Maldonado

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 134 reviews" "
Rating 8 - Good. 53 out of 134 reviews" "
Rating 6 - Okay. 37 out of 134 reviews" "
Rating 4 - Poor. 13 out of 134 reviews" "
Rating 2 - Terrible. 4 out of 134 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Laís

Stayed 1 night in Dec 2023

8/10 Good

Gilberto

Stayed 4 nights in Nov 2023
Response from Maria on Nov 21, 2023
Hola Gilberto, gracias por su tiempo para puntuar su estadía. Su opinión es importante para nosotros. Saludos

6/10 Okay

Jonas

Stayed 6 nights in Jan 2023
Response from Maria on Jan 10, 2023
Estimado Jonas,Gracias por su tiempo para evaluar su estadía. Espero disfrutara de Punta del Este. Quedamos a disposición.Saludos

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service
Great location
We got two triple rooms that turned out to be suites, so much more space than we expected. The staff was very helpful. They all spoke a little English and some were great at English - we could get by with Google translate. The hotel appears to be older but with remodeling. Some of the furniture is old, and the showers seemed to limit the amount of hot water that comes out. It is in a *great* location in town, and for the price we are happy. The free breakfast was bread, cheese, ham, pastries, yogurt, juice and coffee.
Stayed 3 nights in Dec 2022
Response from Maria on Jan 5, 2023
Hello Heidi, thank you for your feed back. Your opinion is important to us and help us to improve. I hope you enjoy Punta del Este and hope see you again. Best regards.

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Don’t think I’d stay here again
Felt a little unsafe as the door to the room has only a push button lock. The room faced the front of the building and the lights to illuminate the building shone right into the room. There were no blackout curtains. There were two outlets in my he room. One for the tv and the other shared by email the bed lamps, leaving no place to charge electronics. There was a mini-fridge in the closet, but it wasn’t plugged in. Towels, soap, and shampoo were not satisfactory. I stayed here because of the vicinity to nearby friends.
Stayed 2 nights in Dec 2022
Response from Maria on Dec 19, 2022
Dear John,Thank you for your feedback. It will help us to improve.There are not black out courtain because you had a roller blind. You could pluged in the small friged and use it. It worked.Our suplier (cosmetic products) has a great satus in Uruguay no one, ever, say anything about that.I hope you enjoy Punta del Este with your friends.Best regards.

6/10 Okay

Eduardo Roberto

Stayed 2 nights in Feb 2022
Response from Maria on Mar 2, 2022
Hola Eduardo, gracias por tu tiempo para evaluar tu estadía. Espero disfrutaras de Punta del Este. Saludos

10/10 Excellent

Carlos

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Maria on Feb 28, 2022
Hola carlos, Gracias por tu tiempo y puntuación positiva! Los comentarios son importante para nosotros y nos motiva a continuar con nuestra labor. Espero disfrutara su visita a y quedamos a disposición para cuando guste regresar. Saludos

6/10 Okay

Karina

Stayed 3 nights in Jan 2022
Response from Maria on Jan 12, 2022
Hola Karina, Gracias por su tiempo para evaluarnos. Su opinión es importante para nosotros. Espero disfrutara de su visita a Punta del Este. Saludos

10/10 Excellent

Sofia

Stayed 1 night in Dec 2021
Response from María on Dec 14, 2021
Estimada Sofía, Gracias por su tiempo para responder la encuesta de opinión y por su puntuación positiva. Su opinión es importante para nosotros. Espero disfrutara su visita a Punta del Este y quedamos a disposición para cuando guste regresar. Saludos

10/10 Excellent

RAIMUNDO I

Stayed 1 night in Nov 2021
Response from Maria on Nov 29, 2021
Estimado Raimundo, Gracias por su tiempo y su puntuación positiva. Su opinión es importante para nosotros y nos motiva positivamente para continuar. Espero disfrutar su visita a Punta del Este y quedamos a disposición para cuando guste regresar. Saludos

10/10 Excellent

Gustavo

Stayed 5 nights in Feb 2021
Response from Stefani on Feb 18, 2021
Muchas gracias por elegirnos para sus vacaciones en Punta del Este. Agradecemos su comentario,esperamos nuevamente su visita. Saludos

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2021
Response from Stefani on Jan 23, 2021
Muchas gracias por elegirnos para su estadia en Punta del Este. Su comentario es muy importante para nosotros,esperamos que nos vuelva a visitar pronto. Saludos

4/10 Poor

Osman

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid taking a room at the front of the hotel as the noise from the road is horrendous.
Stayed 3 nights in Feb 2020
Response from Maria on Mar 12, 2020
Dear Osman, Thank you for your feedback! Your opinion is important to us and help us to improve. In your case, you could chage your room you should told us. Sorry for the incovenvenient. Best regards

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from María on Jan 27, 2020
Estimado Marcelo, Gracias por su tiempo y su puntuación positiva. Su opinión es importante para nosotros. Espero disfrutara de su visita a Punta del este y quedamos a su diposición para cuando guste regresar. Saludos

8/10 Good

Peter

Liked: Cleanliness, staff & service
It’s all about the staff. And location too.
Although we had an issue with our air conditioner on upon our arrival during the hottest day of our stay, the staff resolved the situation quickly. The staff was the superior part of the stay, followed the ideal location of the hotel and the quality of the breakfast. You can count on the staff to assist you with tours, transportation and all around service. The accommodations may appear to be Spartan to American travelers who regularly stay business hotels or higher. But given that there are no major hotel chains in Punta del Este (the Conrad changed ownership), one should understand that investments in renovations is not a good business option for hotels here. For those hotels that have to stick it out, they must rely on the personal touch of the staff and the amenities which they can offer. The Iberia Hotel definitely exercised the best of what they had. I would definitely stay here on my next visit.
Stayed 6 nights in Dec 2019
Response from Maria on Jan 6, 2020
Dear Peter, Thank you for your feedback! We appreciate your opinion. I hope you enjoy Punta del Este and hope see you soon. Best regards,

10/10 Excellent

VINICIUS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very confortable, good localization and clean
Stayed 4 nights in Oct 2019
Response from María on Oct 25, 2019
Dear Vinicius, Thank you for your feedback. Your opinion is important to us. I hope you enjoy Punta del Este and see you. Best regards

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although I was only in punta for 1 night, I found the hotel clean and comfortable. The staff was very friendly. Great location between the ocean and the bay.
Stayed 1 night in Oct 2018
Response from Maria on Feb 23, 2019
Dear Richard, Thank you for your feedback! hope enjoy Punta del Este! Best regards

8/10 Good

Rudy, Atlanta, GA

Liked: Cleanliness, staff & service, room comfort
Great location, friendly staff, very good value!
Hotel was very well located, walking distance from bus terminal, surrounded by restaurants, the famous Puerto (marina), as well as walking distance from the beach, will be coming back....
Stayed 3 nights in Dec 2017
Response from Pilar on Dec 28, 2017
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ehhh.....
Two words "Run Down" & "Bad odor". Even the sign on the front overhand was falling apart. If I had known it was this bad. I would've stayed in La Barra and payed twice as much.

6/10 Okay

Bill

Liked: Cleanliness, staff & service, room comfort
Clean hotel with pleasing helpful staff.
Convenient walking distance to beaches and downtown. The room furnishings are a little old but everything is clean, especially the bathrooms. Breakfast is mediocre but passable. The is a small grocery store two blocked away so you can stock up on a few things for the room refrigerator. Would gladly stay here again as the price, friendliness and cleanliness are just fine.
Nearby beaches.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Liana S., Brazil

The room is very big, but very old and not very clean. The location ia perfectível. In general, i liked the hotel and I will come back to the same hotel in Punta Del Este.

6/10 Okay

Carlos, Montevideo

Liked: Cleanliness, staff & service
Nice hotel in a great location
We had a pleasant experience in this hotel, hotel staff were very kind, and location was great. One of the cons I would say is the room condition, you could see some wires hanging out. Besides it, breakfast was poor from my point of view, since the only thing to eat was some croissants, but a lot of things to drink. About the parking service: Two times we got locked inside the parking for a while because who open and close the door use a camera, a good recommendation is to point a flashlight (even with your phone) to the camera so they notice you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A good night sleep
The hotel is old but clean and bed confortable. The only thing i didnt like is the old carpet. Plenty of blankets and pillows, it was very quiet at night. And the staff was very helpful with us. Made phone calls for us, speak good English!

2/10 Terrible

Tommy, Miami, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel way to expensive for the service
For the price charged I was expecting a nice hotel it was not the case. One of the two rooms we booked was dirty, old equipment, weird smell. I will not recommend this hotel at all or it needs to be half price and you will know what to expect. But at $200 per night, really really disappointed.
Response from Pilar Bernad on Oct 25, 2014
Dear Tommy, Thank you for your time to anwser this survey. We are so sorry for the inconvenients and we will try to modify it. Best Regards

6/10 Okay

travelcat, US & Chile

Liked: Cleanliness, room comfort
Disliked: Staff & service
clean, comfortable, but no amenities as described
The room was clean and very comfortable. However, it was not at all what was described in hotels.com. It was a small room with a bed and a TV - no chair, no desk, no shower/tub combo, no laundry, no makeup mirror, no sofa. All the reasons I had chosen it (aside from location) were not correct. When I pointed this out, they couldn't do anything and the manager wasn't there. Too expensive for the room amenities. I speak Spanish well (live in Chile), but some of the hotel staff insisted on speaking "English" to me based on my American complexion even when I started the conversation in Spanish. Hit or miss as to the quality of the speaker - one was great, but the other was bad (very difficult to understand) and had an attitude about it. I understand/appreciate the value of even broken English for people with no Spanish, but shouldn't force it on us if we are speaking Spanish.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the boardwalk and nightlife
Great stay, great location, brief walk or short taxi ride to the boardwalk or restaurants. Near local land marks and popular monuments. Will stay again.

8/10 Good

Brian, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Hotel was in a great location . For us the location was perfect. A short walk to the marina and the Rio de la Plata beaches . It is also a short walk to the Atlantic beaches almost in the middle of both. A five minute walk to the business centre of Punta Del Este and around a 10-15 minute walk from the main bus station . Hotel was very clean and had a large eating area for breakfast. A very large T.V. room was adjacent to the eating area with large chairs and couches and large T.V. and lots of english channels BBC , CNN ect.The rooms were a little small but the beds were great and again it was very clean. The staff of Laura, Victoria, Juan and Gabriel were all very nice and extremely helpful.They all spoke english .We had a great time and for the price point I would highly recommend this hotel.

10/10 Excellent

Miguel

Stayed 2 nights in Jan 2024
Response from Maria on Feb 8, 2024
Hola Miguel,Gracias por su puntuación positiva. Su opinión es importante para nosotros y nos motiva a continuar.Espero disfrutara de Punta del Este y quedamos a disposición.Saludos

4/10 Poor

Liane

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Maria on Feb 8, 2024
Hola Liane,Gracias por su tiempo para puntuar su estadía. Su opinión es importante para nosotros.Espero disfrutara de Punta del Este y quedamos a disposición.Saludos

10/10 Excellent

Sandra

Stayed 2 nights in Dec 2023
Response from Maria on Feb 8, 2024
Hola Sandra,Gracias por su puntuación positiva. Su opinión es importante para nosotros y nos motiva a continuar.Espero disfrutara de Punta del Este y quedamos a disposición para cuando guste regresar.Saludos

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local muito tranquilo, persoal muito atencioso.
Stayed 1 night in Nov 2023
Response from Maria on Nov 27, 2023
Estimado Rogelio, gracias por su tiempo y su puntuación positiva. Su opinión es importante para nosotros y sus comentarios nos motivan a continuar. Saludos

10/10 Excellent

TAYZE CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Iberia on Oct 8, 2023
Muchas gracias por elegirnos Cristiana!! Nos alegramos mucho de que su estadía fuese amena. Esperamos su visita nuevamente!Saludos equipo Hotel Iberia.

10/10 Excellent

Juan Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Maria on Mar 3, 2022
Estimado Juan Manuel, Gracias por su puntuación y su tiempo para evaluar su estadía. Su opinión es importante para nosotros y nos motiva a continuar. Espero disfrutara su visita a Punta del Este y quedamos a disposción para cuando guste regresar. Saludos

10/10 Excellent

Victor

Stayed 4 nights in Jan 2022
Response from Maria on Jan 31, 2022
Hola Victor, Gracias por su tiempo para evaluar su estadia y su puntuación positiva. Su opinión es importante para nosotros y nos motiva a continuar. Espero disfrutara su visita a Punta del Este y quedamos a disposición para cuando guster regresar. Saludos

8/10 Good

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación cómoda. Hotel muy bien ubicado! Muy atento el servicio
Stayed 2 nights in Jan 2022
Response from Maria on Jan 26, 2022
Estimado Giancarlo, Gracias por su tiempo para comentar su estadía con nosotros. Su opinión es importante para nosotros y nos ayuda a mejorar. Espero disfrutara su visita a Punta del Este y quedamos a su disposición para cuando guste regresar. Saludos

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Buena relacion precio calidad
Hotel Bueno, acorde precio - calidad. Recomendable
Stayed 1 night in Jan 2022
Response from Maria on Jan 19, 2022
Gracias por su tiempo y su opinión positiva. Sus comentarios son importantes para nosotros y nos ayudan a continuar. Espero disfrutara de su visita a Punta del Este. Saludos

8/10 Good

Mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Ótima localização, café da manhã OK Seguro, limpo, ótimo custo benefício
Stayed 2 nights in Dec 2021
Response from Maria on Dec 28, 2021
Hola Mariana, Gracias por su tiempo para evaluarnos. Su opinión es importante para nosotros y nos motiva a continuar. Espero disfrutara de Punta del Este y quedamos a disposición para cuando guste regresar. Saludos

8/10 Good

Eduardo

Traveled with group
Liked: Staff & service
Disliked: Room comfort
Razoável para ruim, hotel antigo e quartos ruins, banheiro minúsculo e box em cortina que ficava encostando no corpo na hora do banho. Fiquei em quarto duplo que a cama era junto da cortina. Muito bem localizado, fiquei por causa da localização e por ser em cima da hora .
Stayed 2 nights in Nov 2021
Response from María on Dec 14, 2021
Estimado Eduardo, Gracias por su tiempo para responder la encuesta de opinión y por su puntuación positiva. Su opinión es importante para nosotros y sus comentarios nos ayudan a mejorar. El hotel tiene un estilo clasico de Punta del Este que nos gusta mantener. Contamos con diferentes tipos de habitaciones mas grandes con baños mas grandes, todo depende del presupuesto con el que uno cuenta. Espero disfrutara su visita a Punta del Este y quedamos a disposición para si gusta regresar. Saludos

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Razoável, bom custo beneficio
Stayed 1 night in Nov 2021
Response from Hotel Iberia on Nov 28, 2021
Obrigado pelos vossos comentários, esperamos vê-los sempre que quiserem, equipa Iberia.

8/10 Good

Lucy

Stayed 2 nights in Jan 2021
Response from María on Jan 28, 2021
Gracias por su tiempo para puntuarnos, su opinión es importante para nosotros. Espero disfrutara su visita a Punta del Este. Saludos

10/10 Excellent

Lucia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias por este comienzo de año!!
La atención excelente, muy amable todo el personal del hotel. Las camas muy cómodas y el desayuno casero, muy rico!
Stayed 3 nights in Dec 2020
Response from Stefani on Jan 15, 2021
Gracias por elegirnos para su estadia en Punta del Este. Estamos complacdos por su comentario. Saludos cordiales

10/10 Excellent

Priscilla Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem PERFEITA!
Hospedagem PERFEITA! Localização excelente, quarto grande, banheiro lindo, tudo MUITO limpo. Serviço de quarto impecável. Funcionários muito legais. Nota 10!
Stayed 4 nights in Mar 2020
Response from HOTEL IBERIA on Mar 15, 2020
ESTIMADA STEPHANIE , MUCHAS GRACIAS POR SUS BONITOS COMENTARIOS , ESO NOS ENGRANDECE PARA ATENDER DE LA MEJOR MANERA A NUESTROS HUÉSPEDES, ESPERANDO SIEMPRE SE SIENTAN COMO EN SU CASA, MUCHAS GRACIAS NUEVAMENTE, LOS ESPERAMOS . UN CORDIAL SALUDO , EL EQUIPO DE HOTEL IBERA

4/10 Poor

Camilla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insatisfeita
Ar condicionado sem funcionar e chuveiro quebrado
Stayed 2 nights in Mar 2020
Response from María on Mar 12, 2020
Estimada Camilla, Gracias por tu tiempo para responder la encuesta de opinión. Sus comentarios nos ayudan a mejorar. Le pido disculpas por los inconvenientes y ya se realizaron las reparaciones y le recomiento siempre decirlo en el momento para que su estadía sea la mejor. Espero disfrutara de su visita a Punta del Este. Saludos

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Hotel não deveria permitir pessoas q fumassem, única coisa desagradável.
Stayed 4 nights in Feb 2020
Response from María on Mar 9, 2020
Gracias por su tiempo para responder la encuesta de opinión y su puntuación positiva. En Uruguay desde 1995 está prohibido fumar en sitios cerrados, nuestra labor es indicarlo así a nuestros clientes pero en ocasiones se nos escapa. Le pido discupas por el inconvinente y seguiremos trabajando para que esto no ocurra nuevamente. Gracias por su visita y espero disfrutara de Punta del Este. Saludos

8/10 Good

JuanCarlos, Montevideo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solamente pasamos una noche y desayuno. Lo utilizado fue correcto.
Stayed 1 night in Feb 2020
Response from Maria on Feb 26, 2020
Estimado Juan Carlos, Gracias por su tiempo ya su puntuación positiva. Su opinión es importante para nosotros y nos motiva a seguir con nuestra labor. Espero disfrutara su visita a Punta del Este y quedamos a su disposición para cuando guste regresar. Saludos

8/10 Good

Florencia

Liked: Cleanliness, staff & service, room comfort
Correcto en relación a la calidad precio y su ubicación.
Stayed 1 night in Feb 2020
Response from María on Feb 17, 2020
Estimada Florencia, Gracias por su tiempo y su puntuación positiva. Su opinión es importante para nosotros y sus comentarios nos motivan a continuar con nuestra labor. Espero disfrutara su visita a Punta del Este y quedamos a disposición para cuando guste regresar. Saludos

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforme
Muy bien
Stayed 1 night in Jan 2020
Response from María on Jan 29, 2020
Estimado Roberto, Gracias por su tiempo para responder la encuesta de opinión y su puntuación positiva. Sus comentarios son importante para nosotros y nos motivan a continuar. Espero disfrutara de Punta del Este y con gusto, quedamos a su disposición para cuando guste regresar. Saludos

8/10 Good

silvana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from María on Jan 27, 2020
Estimada Silvana, Gracias por su tiempo para puntuarnos. Su opinión es importante para nosotros. Espero disfrutara de su visita a Punta del este y quedamos a su diposición para cuando guste regresar. Saludos