I couldn't write a full account of my experience because it would be too long. But, I would like to say this:
Hotel is not fit for anyone with even slight mobility issues.
Pool is badly maintained, the amount of clorination is way over the top
Receptionists are way too arrogant and vague
Avoid rooms below 16 the floor, they are not renovated at all
The fruit and veg for breakfast is dangerous to anyone that hasn't developed. Immunity to Montezuma's revenge. Stick to coffee and cooked foods.
In general the room service food was awful.
I got badly hurt in the hotel and unless you have medical insurance you are out of luck in Uruguay
The manager was a pompous twitt.
The ones that should be managing the hotel should be the maids, they have the customer care skills the manager sorely lacks.