Ratings based on 70 Verified Reviews

4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Dec 5, 2016
Great location, friendly staff. Room was clean and housekeeping took care of it everyday and on time.
Comment from Hotel Management
Dec 12, 2016 by Gerente Gral., Hotel Management
Dear Guest, thanks a lot for taking your precious time and left such a nice comment! Please let us know when you will be back at the Regency Golf and we will surprise you! We just include the FREE NETFLIX connection for all rooms. Hoping to host you soon. Many thanks and regards, Ilana Gateño General Mgr.
4 out of 5
Recommended
for Everyone
by A verified traveler from Buenos Aires

Fair 3* Hotel

Posted Aug 19, 2016
Pros: Nice hotel staff, good breakfast, great location.
Cons: The front desk is a little bit run down and should be rennovated
Location: Very close to Punta Carretas Shopping Mall and exquisite restaurants.
The location is great, close to the Punta Carretas Shopping Mall and only few blocks from the beach. Its located close to various nice restaurants. The rooms are specious, bathroom is nice although a little small. A great breakfast awaits you in the morning. The breakfast facilities are fair. Free parking is available at the hotel in the basement or few blocks from the hotel. The hotel staff is very kind and helpful. Its a good place to stay.
Comment from Hotel Management
Sep 22, 2016 by Ilana Gateño, Hotel Management
Dear Guest thanks a lot for your comment! Please let us know when you will be back at the Regency Golf and we will surprise you! Hoping to host you soon. Many thanks and regards, Ilana Gateño General Mgr.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

very clean

Posted Mar 26, 2016
Pros: clean
Very clean. Not far from the airport by car or shuttle.
Comment from Hotel Management
Mar 31, 2016 by GERENTE GRAL., Hotel Management
Dear Guest thanks a lot for taking your precious time and left such a nice comment! Please let us know when you will be back at the Regency Golf and we will surprise you! We just include the FREE NETFLIX conection for all rooms. Hoping to host you soon. Many thanks and regards, Ilana Gateño General Mgr.
3 out of 5
by A verified traveler from Melbourne

Disappointing.

Posted Mar 6, 2016
Pros: Despite the above, the reception staff were very helpful and could speak excellent English.
Cons: Make sure what you have sold and what you provide are the same.
Location: Near a shopping centre, but an hours walk to the city centre, the sea water is a murky brown in this area and there's a sex shop at the end of the st.
The transport which I had prearranged through the hotel (US$40) did not arrive until after a phone call reminder. Finally an old van turned up about an hour and a half later. I had booked a 'Deluxe Room with a Garden View'. I was surprised to be show to a room no bigger than a postage stamp and certainly with no garden view. When I queried this, I was informed that 'garden view' was just the name given to the rooms and did not mean that the room would have a view of the garden. Really? I protested about the room and was shown to a much larger room. (As a mature aged female travelling alone, I've found that hotels frequently try and palm me off with their worst room and I'm getting pretty annoyed about this). The day blinds were both very stained all down the front and when I had trouble operating the night blinds (there was a design fault which required you to be at least 2 metres tall to be able to operate them) I was told that I would need to stand on top of the furniture to pull the blinds down. Really? This is supposed to be a four star hotel (not).
Comment from Hotel Management
Apr 1, 2016 by GERENTE GRAL., Hotel Management
Dear Guest thanks a lot for taking your precious time. Please let us know when you will be back at the Regency Golf and we will surprise you! We really apologize about the delays on cleaning and responding to your needs. We appreciate you give us the chance to improve. At this moment we are changing most of the Hotel blinds. Hoping to host you soon. Many thanks and regards, Ilana Gateño General Mgr.
5 out of 5
Recommended
for Everyone
by A verified traveler from SFO

Perfect neighborhood for a Hotel

Posted Nov 29, 2015
It is my Best standard Hotel In Punta Carretas for several years. Its a low key operación. Convient And perfect.
Comment from Hotel Management
Mar 31, 2016 by GERENTE GRAL., Hotel Management
Dear Guest thanks a lot for taking your precious time and left such a nice comment! Please let us know when you will be back at the Regency Golf and we will surprise you! We just include the FREE NETFLIX conection for all rooms. Hoping to host you soon. Many thanks and regards, Ilana Gateño General Mgr.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
This hotel had great rooms was very quiet! The shower was amazing!
Comment from Hotel Management
Mar 31, 2016 by GERENTE GRAL., Hotel Management
Dear Guest thanks a lot for taking your precious time and left such a nice comment! Please let us know when you will be back at the Regency Golf and we will surprise you! Hoping to host you soon. Many thanks and regards, Ilana Gateño General Mgr.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, nice location

Posted Mar 30, 2015
2 blocks from shopping. Seemed to be recently renovated. Very good value for price!
Comment from Hotel Management
Mar 31, 2016 by GERENTE GRAL., Hotel Management
Dear Guest thanks a lot for taking your precious time and left such a nice comment! Please let us know when you will be back at the Regency Golf and we will surprise you! Hoping to host you soon. Many thanks and regards, Ilana Gateño General Mgr.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Great location

Posted Dec 14, 2014
Safe location with nice places to eat nearby. Very reasonable.
Comment from Hotel Management
Mar 31, 2016 by GERENTE GRAL., Hotel Management
Dear Guest thanks a lot for taking your precious time and left such a nice comment! Please let us know when you will be back at the Regency Golf and we will surprise you! We just include the FREE NETFLIX connection for all rooms. Hoping to host you soon. Many thanks and regards, Ilana Gateño General Mgr.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Highly Recommended

Posted Aug 24, 2014
We loved this hotel and recommend it. The room was very clean, comfortable and quiet. There was a microwave and refrigerator included in a hideaway kitchen area. The wifi connection was excellent and so was TV reception. You have complete control over room temperature. The hotel is very modern and new-looking; the lobby, hallways, restaurant, etc. are bright, clean, and attractive. The staff was always friendly and helpful, and could speak English. An example of their service: although the hotel's informational brochure says laundered items are returned in 24 hours, when I asked to get them back sooner they said no problem and returned them to me in about four hours with no extra charge. When checking out I asked about getting a cab and the desk clerk ordered one immediately; it pulled up before we even walked out the door. The free breakfast was delicious and included scrambled eggs, bacon, cold cuts, various fruits, medialunas, other rolls and breads, orange juice, coffee, and quite a few other things I don't remember: a nice, varied selection. We found the location just about perfect. It's on a commercial and residential street about a block from the pleasant and upscale Punta Carretas shopping mall. There are various coffee shops and restaurants in the mall and in the neighborhood. The area is very safe. There are ATMs in the mall with a security guard posted nearby. The Rambla is two or three blocks away.
4 out of 5
Recommended
for Everyone
by A verified traveler from santiago chile

nice hotel

Posted Jul 13, 2014
nice hotel but too small. parking space is limited. good zone to visit.