Ratings based on 82 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Great Choice for Carrasco

Posted Nov 20, 2016 on Hotels
The Regency Suites has spacious rooms with separate bedroom. The decor/furniture could use some updating. We had excellent service from the front desk and they were very accommodating when we requested a different room. All the staff were friendly and efficient. The location is in easy walking distance to all the shops, restaurants, casino and beach in Carrasco.
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
GRACIAS POR SU COMENTARIO
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Nov 18, 2016 on Orbitz
Pros: Everything
This hotel is excellent, great service, clean, great breakfast, very helpful staff great location.
Comment from Hotel Management
Dec 27, 2016 by RESERVAS, Hotel Management
GRACIAS POR SU COMENTARIO
5 out of 5
by A verified traveler

Small but full service

Posted Nov 5, 2016 on Hotels
A convenient spot to stay if you want nice restaurants and being close to the airport without hearing the planes. Currasco is a wealthy suburb of Montevideo with very good food within walking distance. Easy walk to the Rambla and beach. Reasonably priced. Nice bed and shower. I used the microwave and fridge. Service cleaned well everyday. Breakfast downstairs was good.
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thank you very much for your comment
5 out of 5
by A verified traveler

Beautiful hotel, beautiful city

Posted Sep 24, 2016 on Hotels
I love this hotel. It's in a perfect location in Carrasco Montevideo, one of my favorite cities. It feels like a bed and breakfast!
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
thanks for your comment.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chapel Hill, NC

Lovely boutique hotel/Bilingual staff

Posted Jul 11, 2016
Pros: See above.
Cons: See above.
Location: The beach, the Rambla (great for a picturesque run), nearby shopping and restaurants.
This is my 5th visit to Uruguay and the 5th time I have stayed here. It is in Carrasco, close to good restaurants and shopping. Their breakfast is fantastic, practically the best I've had anywhere, and the atmosphere of the breakfast area is very nice, for that matter, the entire hotel has a very classy color scheme and décor. Attention needs to be paid to the bathroom areas, however, to make this place absolutely top notch. The construction of their shower stalls is suboptimal, as well as the plumbing fixtures. The last night I was there, I took a shower and water leaked out the bottoms and sides of the shower stall, flooding the entire bathroom and parts of the living room and bedroom before I noticed. They moved me to another room right away. The next morning, after a run, I tried to shower again, but the fixture for the shower head which was removable was too flimsy and could not be well controlled. I ended up putting it in the floor of the tub rather than trying to remount it during the shower. I did not wish to risk another flood. After showering, I attempted to use the hair dryer, and it kept stopping (perhaps it was tripping a circuit, so the hair dryer issue needs to be addressed. To modernize, they could change their dryers to the 1875 level of wattage rather than the 1500 that I think they had. The microwave, refrigerator and dishes are big pluses to the room. In summary, this is a beautiful little hotel. I'll come again, looking forward to improvement
Comment from Hotel Management
Jul 19, 2016 by Recepcion, Hotel Management
Us hope You will notice changes. Thanks.
4 out of 5
Recommended
for Everyone
by A verified traveler from Prague, Czech Republic

nice little boutique hotel

Posted Feb 18, 2016
Pros: location in the upscale carrasco neighborhood
Cons: the gym needs a rework
Location: beaches
hotel is charming. staff is a little impatient, but overall a good experience.
Comment from Hotel Management
Feb 28, 2016 by diego, Hotel Management
Thank you for your comment.
5 out of 5
by Marguerite

Posted Jan 14, 2016 on Hotels
Comment from Hotel Management
Apr 9, 2016 by Diego, Hotel Management
Gracias por su valoración
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Small hotel in east suburbs of Montevideo

Posted Oct 25, 2015
Pros: Spacious, well-furnished, very clean and quiet. Staff were helpful and told us how to get to airport & where restaurants & shops were. Very relaxing
Cons: Directions on how to get to the hotel by car.
Location: In an affluent suburb, with shops and restaurants nearby
The attention we received on arriving at the hotel was excellent - both courteous, friendly and helpful
Comment from Hotel Management
Oct 27, 2015 by Diego Costanzo, Hotel Management
Thank you very much for your comment. They are important to us. Thank you
5 out of 5
by A verified traveler

Excellent hotel in lovely Carrasco

Posted May 21, 2015 on Hotels
Excellent facilities, excellent location, excellent service. If you have a car, the parking space is safe and gated (though the space is tight and the lot is small).
Comment from Hotel Management
Aug 1, 2015 by Diego, Hotel Management
Thank you for your comment
3 out of 5
by A verified traveler from istanbul

To spend a night for an early leaving plane OK

Posted Feb 5, 2015
Depends on what you're looking for. If it's spending a night in a small hotel, fine, but if it's a leisure vacation I'll pass. Very simple breakfast. Non English speakin staff. If you can drive into the tiny underground parking you can also attend F1 races. Tv in the room is a bit larger than my ipad. Shouldn't be the first choice.
Comment from Hotel Management
Apr 12, 2016 by diego, Hotel Management
thanks for your comment