SPA didn't work, Kind of got cheated
Posted Jul 22, 2016 on Hotels
I booked the hotel for the SPA, Sauna and pool, because during this time of the year, there is not much to do in the city, Punta del Este becomes a Ghost city, so the SPA makit up. But the Sauna was moldy and didnt work, and the spa was unclean, was very frustrating.
The rest of the hotel was actually really good and employees were friednly yet they could not solve the problem. They almost charged me more, because they drop the money ad they could not find it, so they came to my car to ask me for more money, I gave m card, they charged me again, and after sometime they found the money in the floor. Very bad!!!