Ratings based on 15 Verified Reviews

4.3 out of 5
80% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
The concierge arranged a local tour for us. The room is clean and the view is fantastic.
5 out of 5
by Rajaram

Best hotel in Urumqi

Posted Jan 1, 2017 on Hotels
Best hotel in Urumqi. Nice food. Well maintained. Room was roomy, nice bathrooms and bed.
5 out of 5
by A verified traveler from NSW Australia

The softest bed in China.

Posted Aug 6, 2011
I had just come from some fairly traumatic experiences in Eastern Europe and Western Asia, so may be a little biased. But I thought this the best of the Sheratons I have stayed in. My room was of a decent size, well furnished and very comfortable. The softest bed in China! My one minor caveat was that the breakfast buffet was not as well chosen as it might have been for a Western client. I was limited to one night and might have done better the second time. I arrived at about 2 am and was in my room by about 5 past. Staff spoke quite passable English but there was a manager who spoke essentially perfect English.
4 out of 5
by A verified traveler from 紐約

在市區,但離機場方便快速。

Posted Nov 30, 2017
在烏魯木齊五星級飯店中值價比較高的一間。旅館不算新,但設施整潔乾淨程度算是保持的中庸。服務人員有禮貌,維持喜來登的水準。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 12, 2017 on Hotels
2 out of 5
by JIE

This traveler left a rating score only Posted Sep 4, 2017 on Hotels
5 out of 5
by Yanlong

果然是五星级大酒店,相当不错!

Posted Jul 24, 2017 on Hotels
房间整洁,空间舒服,洗漱间比较宽敞,甚至比如家的一间屋子都大!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel professional and congenial

Posted Jul 20, 2017
I do recommend this hotel for its good location near the shopping gallery Maison mode for its direct access to third floor food hall for its efficient staff always smiling ready to help speaking excellent English!
4 out of 5
by HUNG YANG

This traveler left a rating score only Posted Jul 17, 2017 on Hotels
1 out of 5
by NAN

Posted Jul 15, 2017 on Hotels
this is worst sheraton i've ever lived!