Ratings based on 280 Verified Reviews

4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jan 20, 2017 on Hotels
Toilet was broken.
3 out of 5
by A verified traveler

Adequate for short stay

Posted Jan 17, 2017 on Hotels
Decent hotel for price that included breakfast. Don't get a room on first floor near lobby or meeting room - too noisy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
Friendly service, quick check in and out. Great breakfast!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great location

Posted Jan 16, 2017
Nice hotel, very clean, good location, close to downtown.
4 out of 5
by Gary

Posted Dec 31, 2016 on Hotels
A really nice property. Will stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Clean and convenient

Posted Dec 19, 2016
Pros: The beds!!!! So comfortable.
Location: We didn't get to much nearby....but Walmart was close and highway was easy to access
The beds are amazingly comfortable. Rooms were clean and housekeeping was excellent. Girls at the front desk were friendly and helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 17, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from central NY

Great hotel for the price

Posted Dec 16, 2016
Excellent customer service - woman at front desk was very helpful and pleasant to talk with. Kids really enjoyed the pool, which was warmer than expected. Rooms were clean and comfy, and we all enjoyed breakfast. My only complaint is the lack of seating for breakfast, but hotel staff pointed us to an empty meeting to use for our large group. To be fair, two large groups were taking up most of the seating, and they stayed there lingering for a long time after eating, but there still were not a lot of tables for breakfast. We would definitely stay here again. We came to Utica for the Polar Express train ride, and this hotel was only a three minute drive - very convenient!
5 out of 5
by A verified traveler

Glad we chose the Hampton Inn Utica.

Posted Dec 11, 2016 on Hotels
We really enjoyed our stay. Every staff person was friendly. Everything was immaculate. The only complaints were the mattress and pillows were uncomfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 9, 2016 on Hotels