Great hotel for the price
Posted Dec 16, 2016
Excellent customer service - woman at front desk was very helpful and pleasant to talk with. Kids really enjoyed the pool, which was warmer than expected. Rooms were clean and comfy, and we all enjoyed breakfast. My only complaint is the lack of seating for breakfast, but hotel staff pointed us to an empty meeting to use for our large group. To be fair, two large groups were taking up most of the seating, and they stayed there lingering for a long time after eating, but there still were not a lot of tables for breakfast. We would definitely stay here again. We came to Utica for the Polar Express train ride, and this hotel was only a three minute drive - very convenient!