Ratings based on 78 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Charlotte, NC
Nice modern hotel but a little loudPosted Aug 18, 2015
The hotel was very modern and clean. It was also convenient to restaurants. On the down side, our room was near the breakfast area, and it was very noisy with kids running around beginning at 7 a.m. Additionally, we specifically requested a room with two double beds but were given a room with one king bed. We were advised that there were no rooms with doubles available. The hotel did provide a cot, and there was a sofa with a pull out bed, but the makeshift beds were very uncomfortable.
by A verified traveler
Nice hotelPosted Aug 12, 2015
Nice hotel, mainly business people, suite didn't have separate rooms, only king bed plus sofa
for Everyoneby A verified traveler from Boston
Great stay for the Hall of Fame Weekend! FriendlyPosted Jul 31, 2015
We were very happy with the accommodations. David uses a wheelchair so his accessible room, roll in shower and easy parking made things so easy. I would recommend this Holiday Inn + to anyone staying in the Utica/Cooperstown area. We even lucked out on the Great American Irish Festival, which a staffer pointed out and even googled directions!
for Couplesby Eleanor from Toronto Canada
SatisfiedPosted Jun 4, 2015 on Hotels
This hotel is very convenient just off the 1-90. It was built in 2010 so all is comparatively new. There is a very good Italian restaurant just two minutes walk from the hotel. This was our second stay there.
for Everyoneby A verified traveler from Cleveland, OH
Nice hotel very close to I-90.Posted Jun 1, 2015
Pros: The size and cleanliness of the room. The complimentary breakfast.
Cons: The pool could be heated.
Location: I stopped at the hotel midway through a road trip to Boston, so I didn't do anything nearby.
The suite was large, modern, and clean. The staff was very friendly. The complementary breakfast was very nice.
for Everyoneby A verified traveler
Amazing hotelPosted Apr 22, 2015
Can't say enough about how great this was. So lovely, clean and new. Large room, great breakfast etc etc. Highly recommended!!
for Familiesby A verified traveler
Posted Mar 2, 2015 on Hotels
for Familiesby Tiffany from Boston
Nice room but that was all that was nice.Posted Jan 23, 2015 on Hotels
Room was very nice but the noise was awful. We could here children running up and down hallway in front of our room. We could here noise from above us (sounded like running/jumping ) and everything the neighbors closed their door it was a loud slamming noise (not the guests fault- it is the way they have the closers on the doors set up). Also there were two trains we could here go by around 5am. Rest of the place was kind of run down.
for Familiesby Jessica from South Bend
Great but wish they had free breakfastPosted Jan 17, 2015 on Hotels
Stayed on our drive from the midwest to Maine. Nice, clean hotel. No complaints, except that I think that to be compatible with Hampton Inn, Holiday Inn Express should offer free breakfast!
Comment from Hotel Management
Jan 27, 2015 by Lee, Hotel Management
Dear Jessica, I'm so sorry to see that you did not get to enjoy our complimentary hot breakfast. We are very proud of all the hot and cold items we put out to our guests each morning including eggs, sausage, bacon, pancakes, and our famous cinnamon buns. Our breakfast is served daily from 6:00am to 10:00am in our great room which is just past the check in desk. Sincerely, Lee Arthur, GM
for Familiesby Kieran
Posted Nov 7, 2014 on Hotels