Posted Dec 14, 2016 on Hotels
We had a late check in due to holiday traffic. It took 3 attempts to get a key that worked - meanwhile my 3 and 5 year old were in the car waiting. Once we were in and settled (a solid 45 minutes) - the room as freezing. No heat on. I turned the blowing heat unit on and it became a sauna in there. Then I lowered the temp - and on and off the heat went all night long, waking both my kids several times. Eventually, I turned the heat completely off and we all were cold but snuggled under covers to get some sleep.
The last nail in the coffin for me was not even having a continental breakfast available at this location. I'd have to pay more. Next year on our trip to visit Western NY family, we will be staying elsewhere.
Cleaniness score due to hair in the shower from a previous guest - just gross.