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Reviews of Econo Lodge

2.5 out of 5
Econo Lodge
309 North Genesee Street, Utica, NY

Reviews

5.2
Rating 10 - Excellent. 20 out of 218 reviews" "
Rating 8 - Good. 31 out of 218 reviews" "
Rating 6 - Okay. 51 out of 218 reviews" "
Rating 4 - Poor. 55 out of 218 reviews" "
Rating 2 - Terrible. 61 out of 218 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Courtney

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sign on the door said excuse our mess while we renovate but we did not expect no heat, the floor was sticky. The furnishings were very old. The lamp shade had holes in it. It appeared they recently painted and did not clean when they were done. The front desk employee did not know how to check us in. He had to call someone to walk him through the process. We were super tired so we decided just one night we could bear it. We put all the blankets on one bed. The sheets appeared new and very clean. The only thing good about the situation.
Stayed 1 night in Apr 2024

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities
The door would slam shut after opening and or closing it. Asked numerous times to be fixed and it wasn’t fixed.
Stayed 5 nights in Apr 2024

2/10 Terrible

Tanya

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
They are under remodel and my husband ended up sick and in the ER, people were yelling in the hallway all night, they had like a burning smell in the hallways from the remodel
Stayed 1 night in Mar 2024

6/10 Okay

Luz

10/10 Excellent

Jaye

Business traveler
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 20, 2024
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Jorge

Stayed 2 nights in Jan 2024
Response from General Manager on Jan 14, 2024
Dear Jorge, The detailed survey you shared with us is much appreciated.I am sorry to learn that the hotel's cleanliness was not up to our standard during your stay. It is our goal to provide exceptional accommodations to all our guests.We wish to provide a more enjoyable experience you deserve as a Choice Privileges member. Sincerely, ManagerEcono Lodge

2/10 Terrible

Heidi

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a live roach in the bathroom and another dead one. There were no chairs or seating. There was no coffee maker, the tv didnt work, the refrigerator was not plugged in. The towels were dirty. The tub had many brown stains on it. This is the worst hotel i have ever stayed. They charged over 100 for the night and it was not worth half of it. No food service and the only land accessible is the parking lot (mind you this is pet frienflt and the dog has to pee on the pavement) and a busy main street. Do not stay here for your own good!
Stayed 1 night in Jan 2024
Response from General Manager on Jan 14, 2024
Dear Jorge, The online survey you shared with us is much appreciated.I am sorry to learn that the hotel's cleanliness was not up to our standard during your stay. It is our goal to provide exceptional accommodations to all our guests.We wish to provide a more enjoyable experience you deserve as a Choice Privileges member. Sincerely, General ManagerEcono Lodge

2/10 Terrible

Marianne

Disliked: Cleanliness, amenities, property conditions & facilities
Very shady didn't find any bugs but it smelled of stale cigarettes and bad decisions
Stayed 1 night in Dec 2023

6/10 Okay

Richard, FENTON

Business traveler
Stayed 1 night in Dec 2023
Response from General Manager on Dec 22, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Jaclyn

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t feel safe as a single person woman, didn’t stay. Window didn’t lock, smelled badly of smoke, dirty.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on Oct 30, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Amanda

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
The front desk guy was very rude, kept banging on my door at all hours of night and morning accusing me of smoking in the room when I was clearly sleeping. Bed bugs everywhere
Stayed 4 nights in Oct 2023
Response from General Manager on Oct 30, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
One time only.
Easy to get to. Overall place looked and was clean. Room looked very nice and was clean. Best part of room was a very comfortable bed.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 13, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

8/10 Good

Marisa

Traveled with family
Liked: Staff & service, room comfort
Quick trip to Poland
The hotel was ok. The outside is not appealing. I would not stay there again for $90. It wasn’t worth it. There is no breakfast bar type thing, not even, coffee in the morning. I get that it is a motel but, again, $90 is not worth it. The signal on the tv was ok. I will say the beds are super comfortable. So overall, it was ok. It was a quick overnight. But definitely not a $90 overnight stay.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 13, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely the worst property I have ever stayed in -in my over 50 year existence. A complete dump. I would not recommend this property to anyone. Expedia remove it from your listings, it will ruin your reputation.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 7, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Cory

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a dump! Didn’t even check in. The property is so dirty and run down we didn’t want to walk in the front door but we decided to at least have a look, then we met the manager/owner. Rude and unengaged, felt like we were interrupting his afternoon nap. He never hung up his cell phone while he was talking to his boyfriend. Then the final straw, he wanted to photocopy my ID. I said no way you are doing that, and he flatly said then you don’t get a room. Walked out to him calling me names. It’s actullay my fault, for not checking the reviews. 100s of poor reviews just like mine, black mold, bed bugs, stains… it goes on. Do yourself a favour and don’t stay here. EXPEDIA SHOULD BE ASHAMED TO DO BUSINESS WITH THIS PROPERTY.
Stayed 3 nights in Sep 2023
Response from General Manager on Oct 30, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

4/10 Poor

John

Business traveler
Disliked: Staff & service
The view out of my window included tires, scattered pieces of siding, and a beat-up shed
Stayed 1 night in Sep 2023
Response from General Manager on Sep 26, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Bienvenu

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
BED BUGS! My wife and I booked for 2 nights but only stayed for 1 night because of bed bugs. We were woken up by bed bugs bites in the middle of the night. We called the fron desk for a change of rooms, they said there was no other room available. We left after 1 night and asked for a refund. We were told that nobody had complained about bed bugs in that particular room before!!! They refused to refund even the night we were not going to spend there. Expedia really needs to vet places like this before allowing people to book through them. We went to another hotel and spent money we didn't have to spend after a night of bed bugs!!
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 30, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Birgit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room booked for two nights, only stayed one night. I was uncomfortable and worried all night. The sheets were nasty and the floor was sticky. It appears to be very slezzy. I have been to a lot of places all over the world, this was by far the worst place
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 26, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

C Hendrix, NEW BRIGHTON

Stayed 1 night in Sep 2023
Response from General Manager on Oct 13, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Melissa

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were bed bugs and cockroaches. Used soap bars in the bathroom. No complimentary breakfast like they say. Their pictures are very deceiving!!
Stayed 1 night in Sep 2023
Response from General Manager on Oct 30, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

6/10 Okay

Francis

Disliked: Property conditions & facilities
Property is old and needs an update. No issues with it being clean.
Stayed 2 nights in Aug 2023
Response from GENERAL MANAGER on Sep 1, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

David

Stayed 1 night in Aug 2023
Response from General Manager on Sep 26, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

4/10 Poor

Muhammad

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok.
Stayed 1 night in Aug 2023
Response from General Manager on Sep 26, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Very unkept. Peeling paint, bathtub hardly draiins
Stayed 1 night in Aug 2023
Response from General Manager on Aug 22, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

6/10 Okay

WILLIAM

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ive stayed here before it needed upgrading yhen still does the manager did a great job and was clean just needs a facelift of some sought
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 22, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

6/10 Okay

Michele

Traveled with family
Liked: Room comfort
Stayed 1 night in Aug 2023
Response from General Manager on Aug 22, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

6/10 Okay

Derrick

Traveled with partner
Ok stay, clean, showing its age a bit, was good for the one night
Stayed 1 night in Aug 2023
Response from Genearal Manager on Aug 21, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing EconoLodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Joanne

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly, the property is NOT what is shown on the website. It was very difficult to find & in a rough looking neighborhood. It did not meet our expectations from the photos on the website. The lobby upholstered furniture was horribly stained and dirty. The ice machine also in the lobby was so loud you couldn’t talk of the phone. The entire lobby was filled with overwhelming cooking smells that permeated the rooms closest to the lobby. The room we reserved was shabby with drapery that hanging off the curtain rods & dirty. We asked to cancel or reservation refund our money. The manager gave me a # to call Expedia & tell you to call his hotel & cancel the reservation. I tried for over 1/2 hr to get thru but kept getting disconnect or told the booking was active & could not be cancelled at that time. The manager was very helpful but explained he could refund my credit card because of the way he was paid thru Expedia’s virtual credit card. Said he would do everything to contact Expedia and get my money & my reward credits refunded. Later that day, he called & said he was able to refund my money & I should received it in 7-10 days. I appreciate all the manager did to help us. Expedia however should physically check the hotels they are recommending so this doesn’t happen again.
Stayed 1 night in Aug 2023
Response from General Manager on Sep 1, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

6/10 Okay

Gail

Stayed 2 nights in Aug 2023
Response from General Manager on Aug 18, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing EconoLodge Utica NY we appreciate your business. Thank You

6/10 Okay

Kassandra

Traveled with family
Easily accessible
Stayed 1 night in Aug 2023
Response from General Manager on Aug 18, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at EconoLodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing EconoLodge Utica NY we appreciate your business. Thank You

6/10 Okay

Julie

Traveled with partner
Disliked: Property conditions & facilities
Price to much for the amount of noise and funky smell in the room
Stayed 1 night in Aug 2023
Response from General Manager on Aug 12, 2023
Hello Julie, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great Thank you
Stayed 1 night in Aug 2023
Response from General Manager on Aug 9, 2023
Hello Roger, Thank for you letting us know your valuable feedback. At EconoLodge Utica we thrive for guest's comfortable stay. We look forward for your future stay. Thank You

2/10 Terrible

Zellah

Stayed 1 night in Aug 2023
Response from General Manager on Sep 1, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

4/10 Poor

Jesse

Stayed 1 night in Jul 2023
Response from General Manager on Sep 1, 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most scary and disgusting hotel ever. Expedia and any other site should completely remove this property from ever been use.
Response from General Manager on Aug 2, 2023
Hello Chris, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

2/10 Terrible

Joseph

Traveled with family
Disliked: Staff & service
Gross
Didn’t even stay, the hotel was so gross looking we ended up staying down the street at a different hotel that was clean
Stayed 2 nights in Jul 2023
Response from General manager on Jul 28, 2023
Hello Joseph, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

2/10 Terrible

Christopher

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The lobby had stained sofas which set the tone. The linoleum floor in the room was sticky as was the lamp switch. I would never stay there again.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 28, 2023
Hello Christopher, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

4/10 Poor

Charles

Disliked: Cleanliness, property conditions & facilities
the hotel bed was sinking, the room smelled like pine sol. The room was close to parking and road-very noisy. The hotel workers kids were next door and were hitting the wall. the bathroom was gross and had bugs. never again
Stayed 1 night in Jul 2023
Response from General Manager on Jul 28, 2023
Hello Charles, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

2/10 Terrible

Rebecca

Stayed 1 night in Jul 2023
Response from General Manager on Jul 28, 2023
Hello Rebecca, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

4/10 Poor

Patricia

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hotel room are so dirty and stuff broken, It made me so I will not stay at another one of the hotels
Response from General Manager on Jul 28, 2023
Hello Paticia, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

6/10 Okay

Kay D.

Traveled with family
Stayed 1 night in Jul 2023
Response from General Manager on Jul 28, 2023
Hello Kay D, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from General Manager on Jul 28, 2023
Hello Anthony, We are glad to know that your stay was comfortable and pleasurable. At EconoLodge Utica NY We continuously thrive for your support and customer satisfaction. We look forward for your future stay with us.

6/10 Okay

Karen

Business traveler
Disliked: Cleanliness, property conditions & facilities
This hotel is right off the thruway, so you could hear the tractor-trailers go by. There was an odor throughout the building. Although, the room looks clean at first glance, the floor was sticky ( maybe from a cleaning chemical but it didn't smell clean), the baseboards were dirty, water was very hot which was great but not a lot of water pressure, the bed was awful (soft, lumpy and noisy)
Stayed 1 night in Jun 2023
Response from General Manager on Jul 28, 2023
Hello Karen, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a place to sleep for the night. Served the purpose.
Stayed 1 night in Jun 2023
Response from Genral Manager on Jul 28, 2023
Hello Edward, We are glad to know that your stay was comfortable and pleasurable. At EconoLodge Utica NY We continuously thrive for your support and customer satisfaction. We look forward for your future stay with us.

10/10 Excellent

David

Stayed 1 night in Jun 2023
Response from General Manager on Jul 28, 2023
Hello David, We are glad to know that your stay was comfortable and pleasurable. At EconoLodge Utica NY We continuously thrive for your support and customer satisfaction. We look forward for your future stay with us.

8/10 Good

Lyndsey

Traveled with partner
Liked: Staff & service, property conditions & facilities
Was a place to sleep.
Stayed 2 nights in Jun 2023
Response from Genral Manager on Jul 28, 2023
Hello Anthony, We are glad to know that your stay was comfortable and pleasurable. At EconoLodge Utica NY We continuously thrive for your support and customer satisfaction. We look forward for your future stay with us.

10/10 Excellent

Romeo

Stayed 1 night in May 2023

2/10 Terrible

won

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Must gotten smoking which I did not request. Smell cigarettes smell all night give us a headache. Room is dark. Sheets was not clean. Room was very noise. It was not worth value.
Stayed 1 night in May 2023
Response from General Manager on May 31, 2023
Hello, We are extremely sorry to hear that you did not had pleasant stay with us. At EconoLodge, Utica we thrive for your comfortable stay.We will take note of your concerns and feedback and take that into consideration. We apologize for your inconvenience.

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from General Manager on May 31, 2023
Hello, We are extremely sorry to hear that you did not had pleasant stay with us. At EconoLodge, Utica we thrive for your comfortable stay.We will take note of your concerns and feedback and take that into consideration. We apologize for your inconvenience.