Ratings based on 397 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Turning Stone Resort

Posted Apr 19, 2017
Close to the resort. Good price and very clean rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Nice & Clean hotel

Posted Apr 16, 2017
Pros: Location
Nice & Clean hotel. Very close to the Turning Stone Casino
2 out of 5
by A verified traveler

Very noisy. Tiny bath towels

Posted Apr 14, 2017
You hear everyone above, below and beside you. Hot water would go in and out. The funniest part was, the bath towels. They were so small they would not fit around a normal size person. I thought they were a large hand towel. I went to ask for bath towels at the front desk hoping for normal size towels but got more large hand towels. Lol. Oh and they were like sand paper to dry off with.
Comment from Hotel Management
Apr 18, 2017 by LQ Customer Care, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that this information has been passed on to our management staff. Rest assured we are doing everything we can to improve our hotel. We very much appreciate your business and thank you for staying with us. Sincerely, LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR.

great stay and no hassle

Posted Apr 1, 2017
Pros: new feel, clean and comfortable
Cons: towel quality
Location: Across from Turning Stone Casino, quick drive for good food and entertainment.
nice room that we upgraded to what they call a suite. Very functional. TV in the wall had a swing arm to allow seeing each way, bed or sitting area. Towels were a bit scratchy, felt like Mon hung them outside to dry. Will return next trip.
Comment from Hotel Management
Apr 9, 2017 by General Manager, Hotel Management
Thank you for your comments. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from roscoe, ny

Nice newer hotel near casino.

Posted Mar 30, 2017
Newer hotel near casino and there is a shuttle to take you there and back. Prices very reasonable.
Comment from Hotel Management
Apr 9, 2017 by General Manager, Hotel Management
Thank you for your kind words. Happy you enjoyed the free shuttle to the casino across the street.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Quiet, nice accommodations.

Posted Mar 22, 2017
Pros: Clean & quiet.
Cons: Add plastic trash can liners in the rooms.
Location: Very near the Turning Stone Casino, but not too close, so it is a calm setting.
Very nice, helpful staff. Quiet overall and clean rooms, with a very nice breakfast layout.
Comment from Hotel Management
Apr 9, 2017 by General Manager, Hotel Management
Thank you for you comments. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to casino

Posted Mar 4, 2017
Pros: Location and shuttle.
The stay at La Quinta was very nice. Friendly staff. Great shuttle to casino. Always available. One quick comment to the couple next door....the walls are thin.
5 out of 5
Recommended
for Everyone
by A verified traveler from , Niagara Falls New York

large room clean and staff was extremely friendly

Posted Feb 25, 2017
This hotel was a pet friendly hotel and no complaints about our dog
4 out of 5
Recommended
for Everyone
by A verified traveler

Fun get a way

Posted Feb 16, 2017
Pros: I could order food to eat in the evening from the in house restaurant
Cons: Toilet paper holder and location of it was a bit inconvenient.
Location: The Casinos
We were celebrating our anniversary on Valentines Day.
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Thanks for spending your special day with us. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Pets free, late checkout

Posted Feb 13, 2017
The staff was very friendly and asked what floor I wanted. I particularly appreciated this because I have terrible vertigo issues and I have had alot of trouble getting hotels to accommodate my disability by securing a first or second floor room even months in advance. Beds were comfortable, free breakfast, nice ammendities, late checkout, and it was easy to adjust the temperature. We just got a new puppy and discovered la quinta let's pets stay for free! We hadn't had a particular preference for hotels before, but we will be looking for La Quintas in the future.
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Thank you for your kind words. We look forward to seeing you again.