Ratings based on 68 Verified Reviews

3.2 out of 5
65% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler from Watertown, NY

Close to historic Fort Stanwix

Posted Dec 8, 2016
Pros: Clean.
Cons: No HD on TV. There's HDTV but no HD channels.
Location: Historic Fort Stanwix nearby and Turning Stone Resort Casino is a short drive away. There's also Historic Erie Canal village nearby.
My stay was "okay". Only needed a room to "sleep" due to a Christmas party I wanted to go to. No HD channels for those who might stay longer. My room was clean. You get what you pay for if you're only going to stay just one night and not spend too much time in a room.
2 out of 5
by A verified traveler

No Wifi, No Tv

Posted Nov 14, 2016
Could not sign into wifi from my room. Told the desk and he said he would look into it in the morning. Digital break up on the TV signal made it impossible to watch.
2 out of 5
by A verified traveler from US

Posted Oct 31, 2016
Pros: Not far from Utica, easy to find.
Cons: I think I covered it in my review.
Location: A lot of stores in a short distance from the motel.
It was ok. There were some aunts in bathroom on floor. We got woke up to noise outside and in next room. Bed wasn't all that comfortable. And don't expect to be able to use wifi. They offer it. But it doesn't have much signal. And my own phone was like it was in a dead zone in the room. No provided breakfast but you do get 10% off at Dennys, which is attached to the motel. If you remember to tell the waitress. So expect to spend more on food. Saw the receptionist twice, at check in and out, not there any other time we went through reception area. I wasn't crazy about the room, but it was a warm and dry place to sleep. If you could with the noise.
4 out of 5
for Everyone
by A verified traveler from US

Our stay was great. The bed was very comfortable.

Posted Oct 24, 2016
Location: Location was great for the casino,it was like 8 to 10 miles away and not hard to find.
We went down for our Anniversary and to go to Turning stone casino. It was the perfect place a lot of places to eat shopping near by. I would stay here again.
4 out of 5
for Everyone
by A verified traveler from PA

Nice place very friendly

Posted Oct 17, 2016
Pros: Great location for what I needed
Cons: N/A
Very friendly nice location clean I would recommend and stay again
1 out of 5
by A verified traveler

Posted Oct 3, 2016
Didn't even go in. Fight in parking lot. Looked dirty and very very unsafe.
4 out of 5
for Everyone
by A verified traveler from East Haven, CT

Homecoming weekend

Posted Sep 26, 2016
Pros: The cleanliness and the polite staff.
Cons: The table in the room was broken and that's how we found it. When we inadvertently leaned on it, it fell over. My husband tried to fix it, no go.
Location: Located on a busy intersection near a hospital and railroad tracks. Not sure what is nearby. We came for Utica College homecoming.
Located on a very busy intersection near railroad tracks. Denny's was convenient but the service was slower than Vermont molasses. I can't really blame the server...just not enough cooks. For homecoming weekend they should have been better prepared.
Comment from Hotel Management
Sep 28, 2016 by mANSUKH, Hotel Management
2 out of 5
by A verified traveler from Canada

Room at Rome Quality Inn

Posted Sep 3, 2016
Pros: Not much
Cons: Many things, starting with the desk staff who were difficult to understand and not much help with questions asked.
Location: There was a bit of shopping and we were able to get breakfast at Denny's next door, but they had only one waitress on staff on the Friday morning.
We were disappointed with the accomodations, there was dust in the overhead fan in the bathroom and dust around the heating and cooling system. Otherwise it seemed clean.
Comment from Hotel Management
Sep 9, 2016 by Becky, Hotel Management
Sorry you didn't enjoy your stay, I hope you decide to give us another try in the future.
4 out of 5
for Everyone
by A verified traveler

Clean and comfortable

Posted Aug 23, 2016
We needed a clean place to sleep and a convenient late night diner. This worked well for us.
Comment from Hotel Management
Sep 2, 2016 by mpaghdal@yahoo.com, Hotel Management
thank a lots for your comment we do our best to be our guest Mansukh
4 out of 5
for Everyone
by A verified traveler from rochester ny

Nice surprise

Posted Aug 21, 2016
Pros: Business in the area
Cons: More local info when I asked the front desk would have been nice
The room was clean, comfortable and quiet Easy access from the highway and a few restaurants within walking distance and a Denny's attached
Comment from Hotel Management
Aug 22, 2016 by Mansukh GM, Hotel Management
Thanks for stay with us its very important for us to give us comment we are really appreciate your in put Thank a lot Mansukh GM