Ratings based on 1,293 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Derby,N.Y.

2nd time with riff-raff partying outside our door.

Posted May 13, 2017
Pros: It's always clean. Large rooms.
Cons: the clientele.
Location: Munson,Williams ,Proctor Museum.
!st why when you have a handicap room is their no shower seat??? I guess ya have to bring your own? 2nd This is the 2nd time within a year that when we have stayed hear their was a full blown party outside our door. Trust me our sleep was null. I do not think we will be staying hear again! Woke up to doors slamming & people throwing each other against the walls!!
Comment from Hotel Management
May 22, 2017 by Mocha, Hotel Management
We're very sorry to hear you didn't have a better experience during your stay with us. We truly appreciate your feedback and input. Noisy neighbors are unfortunate and unforseen. So sorry it has happened to you for 2 different stays. We are always happy to help quiet such incidents down, please never hesitate to call down to the front desk at any hour. We do hope that you would be willing to give us another chance in the future. Thank you again for your feedback.
3 out of 5
by A verified traveler

Quick stop

Posted May 7, 2017
Non smoking room has not been "non smoking" for long :(
Comment from Hotel Management
May 9, 2017 by Mocha , Hotel Management
Thank you for staying with us. We're sorry to hear you experienced a smokey odor in your room. We do appreciate your feedback and hope that you'll stay with us again in the future. Thank you again Front Desk-Night Auditor
3 out of 5
by A verified traveler from NY

OK for the price..

Posted May 1, 2017
Pros: For the price and the fact that we only stayed one night, it was ok.
Cons: Ensure that non-smoking rooms really are non-smoking.
Location: Lots of things to do and places to eat, so it was convenient.
When we arrived, we saw housekeeping staff standing outside of the buildings just hanging around and smoking. Didn't really think much of it until we went into our room. It reeked of smoke - both cigarette and marijuana. We had to leave both the door and the window open to try to air it out. Even after that, it still smelled. There was a group of us that all stayed here and we all had the same experience with our rooms. The other thing that I didn't like was that the windows didn't have any security bars included or even screens. Just a simple lock. So I couldn't even leave our window open a bit while we were gone to try to air it out more because it would have been just like leaving the door wide open.
Comment from Hotel Management
May 3, 2017 by Mocha, Hotel Management
Than k you for your feedback, we truly appreciate it. Very sorry to hear of the issues you experienced, we'll work hard on resolving them. Certainly hope you'll give us another opportunity to accommodate you in the future. Front Desk-Night Auditor
5 out of 5
Recommended
for Everyone
by A verified traveler from oak park mi

very convenient for my wife who smokes and was to

Posted May 1, 2017
Pros: staff I was able to use their computer to check in for our flight home.
Cons: nothing
Location: location was great plenty of good restaurants for all meals
for what we needed for our visit all our expectations were met
Comment from Hotel Management
May 3, 2017 by Mocha, Hotel Management
Thank you for staying with us. We're happy you enjoyed your stay. We look forward to accommodating you again in the future. Front Desk-Night Auditor
3 out of 5
Recommended
for Everyone
by A verified traveler

Great for a quick stay over.

Posted Apr 20, 2017
I like staying at this hotel on the way to Boston. It's a no frills hotel. Safe and clean. Close to the hiway. Plenty of fast food restaurants close by. Hotel staff are friendly enough. Price is good.
Comment from Hotel Management
May 3, 2017 by Mocha, Hotel Management
Thank you for staying with us. We're happy you enjoyed your stay. Look forward to accommodating you again in the future. Front Desk-Night Auditor
5 out of 5
by wendy

Clean and comfortable. Great value for the cost!

Posted Mar 27, 2017 on Hotels
It's an older motel that has been renovated. Our room vas very clean and comfortable.
Comment from Hotel Management
Apr 5, 2017
We're very happy to hear you had a good stay, thank you for your feedback we appreciate it. We look forward to accommodating you again in the future. Thank you, Mocha, Front Desk-Night Auditor
4 out of 5
by Paul

Posted Mar 26, 2017 on Hotels
Good value. Clean, comfortable, cheap.
3 out of 5
by A verified traveler

Posted Mar 26, 2017 on Hotels
Comment from Hotel Management
May 3, 2017
Thank you for staying with us. We're happy you enjoyed your stay. Look forward to accommodating you again in the future. Mocha, Front Desk-Night Auditor
4 out of 5
by A verified traveler

Posted Mar 21, 2017 on Hotels
Stayed at room 220, non-smoking room but it smelled smoky. I'm guessing the room was formerly a smoking room. Other than that, everything was good. The room looks like it was newly renovated, clean and modernized. The room was a bit on the warm side, felt like it was high 70's. We turned down the heat thermostat to 65 degrees but it felt like there was no change. We were able to control the room temperature by setting the air conditioning temperature to 72 degrees. Basically, we used the A/C to regulate the room temperature, and it worked well, we were comfortable. For the hotel establishment, this is an expensive way to regulate room temperature.
Comment from Hotel Management
May 3, 2017
Thank you for staying with us. We're happy you enjoyed your stay. Very sorry to hear your room had a smokey odor and hope that you'll give us another chance in the future to accommodate you. Mocha, Front Desk-Night Auditor
4 out of 5
by David

Posted Mar 20, 2017 on Hotels
Nice trip, no problems
Comment from Hotel Management
May 3, 2017
Thank you for staying with us. We're happy you enjoyed your stay. Look forward to accommodating you again in the future. Mocha, Front Desk-Night Auditor