Ratings based on 553 Verified Reviews

3.6 out of 5
79% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Jul 15, 2017
This hotel is older, but in a great location. The rooms were larger than many European hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely hotel in lovely city

Posted Jul 11, 2017
Lovely hotel with very helpful staff in heart of a great city!
3 out of 5
Recommended
for Everyone
by A verified traveler from aust

Posted Jun 30, 2017
Great location close to Utrecht Centraal. Steps at entrance can be tricky with heavy luggage.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
Room Not cleaned (no vacuum for floors) all 3 days of stay! Otherwise just basic amenities
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Great place in Utrecht

Posted May 10, 2017 on Wotif
Pros: Pretty much everything
Cons: Nothing
Location: Train station, shops, cafe, restaurants, everything!
Great location, close walking distance to Utrecht Centraal, shops, cafes, restaurants. Beautiful room
4 out of 5
by Ian

Posted Apr 28, 2017 on Hotels
Good location. Staff friendly.
4 out of 5
by John

Posted Apr 9, 2017 on Hotels
The door key card did not work when I first arrived. I had to go back down to the front desk and get it checked. They "fixed" it but it did not work and I had to go back down again. The front desk programmed the card a third time and came up with me and it worked. This happens from time to time when I travel. The door key card manufacturers and hotels should come up with some kind of quality control system to reduce the frequency this happens. You are usually tired when you arrive and it is disheartening to have a refusal at your room door when you still have all your baggage. Otherwise the hotel was great. Good location, clean, comfortable etc. Wifi was fast and easy to access.
2 out of 5
by A verified traveler

Posted Mar 31, 2017
Noisy and basic, plus is nice free tea, coffee and soup and very close to the train station
4 out of 5
by Franciska

righ in the middle of Utrecht

Posted Mar 20, 2017 on Hotels
It can't be more center. Perfect location. Staff is lovely and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Great hotel

Posted Mar 13, 2017
Hotel was great. Clean room, friendly staff and excellent location. You were a few block from the train station and the main canals.